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Stimulating reviews at a point of sale

  • US 8,676,596 B1
  • Filed: 12/30/2012
  • Issued: 03/18/2014
  • Est. Priority Date: 03/05/2012
  • Status: Active Grant
First Claim
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1. A system, comprising:

  • a processor configured to;

    solicit a user who, at the time of the solicitation, is located on a premise of a business, to provide a review for the business;

    receive review data from the user while the user is located on the business premise;

    transmit the review data to a reputation platform configured to evaluate the received review data including by determining, based at least in part on the received review data and one or more thresholds, that at least one action should be attempted with respect to the user in person while the user is located on the business premise; and

    receive an alert from the reputation platform that one or more personnel associated with the business premise should take the at least one action with respect to the user in person; and

    a memory coupled to the processor and configured to provide the processor with instructions.

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