Method of self servicing an appliance
First Claim
1. A method of self servicing an appliance, configured to perform a cycle of operation on a physical article, and having a processor with control logic in communication with a plurality of components to effect the cycle of operation by way of a first software operating layer in a first operating state, comprising:
- coupling a service accessory to a computer having a test script,transferring a test script from the computer to the service accessory,connecting the service accessory to the appliance wherein two way communication between the service accessory and the appliance is established and a second software operating layer is enabled to directly control the appliance in a second operating state from the service accessory wherein the control logic by way of the first software operating layer is rendered ineffective unless invoked by way of the second software operating layer, andexecuting the test script by way of the second software operating layer to bypass the control logic and directly control at least one of the plurality of components in the second operating state independently of the first software operating layer.
1 Assignment
0 Petitions
Accused Products
Abstract
A method of self servicing an appliance includes connecting a service accessory to an appliance, recording diagnostics data associated with the appliance onto the service accessory, removing the service accessory from the appliance, coupling the service accessory to a personal computer, and uploading the diagnostics data to an automated service system. Another embodiment includes coupling a service accessory to a computer having a test script, transferring a test script from the computer to the service accessory, connecting the service accessory to the communication network of the appliance, establishing communications between the service accessory and the appliance using the communication network; and executing the test script over the communication network.
22 Citations
10 Claims
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1. A method of self servicing an appliance, configured to perform a cycle of operation on a physical article, and having a processor with control logic in communication with a plurality of components to effect the cycle of operation by way of a first software operating layer in a first operating state, comprising:
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coupling a service accessory to a computer having a test script, transferring a test script from the computer to the service accessory, connecting the service accessory to the appliance wherein two way communication between the service accessory and the appliance is established and a second software operating layer is enabled to directly control the appliance in a second operating state from the service accessory wherein the control logic by way of the first software operating layer is rendered ineffective unless invoked by way of the second software operating layer, and executing the test script by way of the second software operating layer to bypass the control logic and directly control at least one of the plurality of components in the second operating state independently of the first software operating layer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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Specification