Systems and methods to selectively provide telephonic connections
First Claim
Patent Images
1. A method, comprising:
- receiving, via a communication network, a telephone call from a caller;
identifying, via a computing device, the source of the telephone call as likely being a source of an automated telephone call based at least in part on data relating to one or more characteristics of how one or more past calls originating from the source of the telephone call were made;
presenting, via the communication network, a message to the caller in response to the telephone call being identified as likely being from the source of an automated telephone call, the message including a test for whether the telephone call was initiated by one of a human and a machine;
receiving from the caller a response to the message; and
comparing the received response with a predetermined response to determine whether the telephone call was initiated by one of a human and a machine.
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Abstract
Methods and apparatuses to selectively provide communication connections based on an automated procedure to test whether a caller is a human or a machine. One embodiment includes: receiving at a connection server a telephone call from a caller; presenting a message to the caller in response to the telephone call; receiving from the caller a response to the message; and comparing the received response with a predetermined response to determine whether the caller is a human or a machine.
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Citations
20 Claims
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1. A method, comprising:
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receiving, via a communication network, a telephone call from a caller; identifying, via a computing device, the source of the telephone call as likely being a source of an automated telephone call based at least in part on data relating to one or more characteristics of how one or more past calls originating from the source of the telephone call were made; presenting, via the communication network, a message to the caller in response to the telephone call being identified as likely being from the source of an automated telephone call, the message including a test for whether the telephone call was initiated by one of a human and a machine; receiving from the caller a response to the message; and comparing the received response with a predetermined response to determine whether the telephone call was initiated by one of a human and a machine. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A tangible machine readable media storing instructions, that when executed by a computing device, cause the computing device to perform a method, the method comprising:
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receiving a telephone call from a caller; identifying the source of the telephone call as likely being a source of an automated telephone call based at least in part on data relating to past calls originating from the source of the telephone call based on data relating to one or more characteristics of how one or more past calls originating from the source of the telephone call were made; presenting a message to the caller in response to the telephone call being identified as likely being from the source of an automated telephone call, the message including a test for whether the telephone call was initiated by one of a human and a machine; receiving from the caller a response to the message; and comparing the received response with a predetermined response to determine whether the telephone call was initiated by one of a human and a machine.
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20. A system, comprising:
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at least one processor; and memory storing instructions configured to instruct the at least one processor to; receive a telephone call from a caller; identify the source of the telephone call as likely being a source of an automated telephone call based at least in part on data relating to one or more characteristics of how one or more past calls originating from the source of the telephone call were made; present a message to the caller in response to the telephone call being identified as likely being from the source of an automated telephone call, the message including a test for whether the telephone call was initiated by one of a human and a machine; receive from the caller a response to the message; and compare the received response with a predetermined response to determine whether the telephone call was initiated by one of a human and a machine.
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Specification