Monitoring application and method for establishing emergency communication sessions with disabled devices based on transmitted messages
First Claim
1. A method to be performed by a disabled telecommunications device for notifying a telecommunications network component of an emergency communication session between the disabled telecommunications device and an emergency responder, the notification allowing communication with the disabled telecommunications device to be re-established in the event that the emergency communication session is terminated, the method comprising:
- detecting, at a disabled telecommunications device, an attempt to establish an emergency communication session between the disabled telecommunications device and an emergency responder over a telecommunications network,wherein the emergency communication session is initiated by the disabled telecommunications device;
determining whether the telecommunications network is capable of completing the emergency communication session between the disabled telecommunications device and the emergency responder;
if the telecommunications network is not capable of completing the emergency communication session between the disabled telecommunications device and the emergency responder, not attempting to establish the emergency communication session; and
if the telecommunications network is capable of completing the emergency communication session between the disabled telecommunications device and the emergency responder, transmitting a message to a network component associated with the disabled telecommunications device via a messaging channel,wherein the message includes an identifier associated with the disabled telecommunications device and a code indicating that the emergency communication session is being established,wherein the message enables a callback technique to be implemented in the event that the emergency communication session is terminated between the disabled telecommunications device and the emergency responder,wherein the message is transmitted only when the telecommunications network has been determined capable of completing the emergency communication session, andwherein the message is not transmitted when the telecommunications network has not been determined capable of completing the emergency communication session.
7 Assignments
0 Petitions
Accused Products
Abstract
A monitoring application and method in a disabled telecommunication device for monitoring communication sessions initiated by the device and detecting an emergency communication session that is initiated by the device. If an emergency communication session is detected, the monitoring application generates and transmits a message to a rating engine over a non-voice channel. The non-voice channel may be an unstructured supplementary service data (USSD) channel, a short message service (SMS) channel, or other like messaging channel. When the message is received via the non-voice channel, various callback techniques may be implemented to allow the disabled device to receive communications after the emergency communication session, even though such communications would normally be prevented as a result of a service lock.
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Citations
44 Claims
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1. A method to be performed by a disabled telecommunications device for notifying a telecommunications network component of an emergency communication session between the disabled telecommunications device and an emergency responder, the notification allowing communication with the disabled telecommunications device to be re-established in the event that the emergency communication session is terminated, the method comprising:
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detecting, at a disabled telecommunications device, an attempt to establish an emergency communication session between the disabled telecommunications device and an emergency responder over a telecommunications network, wherein the emergency communication session is initiated by the disabled telecommunications device; determining whether the telecommunications network is capable of completing the emergency communication session between the disabled telecommunications device and the emergency responder; if the telecommunications network is not capable of completing the emergency communication session between the disabled telecommunications device and the emergency responder, not attempting to establish the emergency communication session; and if the telecommunications network is capable of completing the emergency communication session between the disabled telecommunications device and the emergency responder, transmitting a message to a network component associated with the disabled telecommunications device via a messaging channel, wherein the message includes an identifier associated with the disabled telecommunications device and a code indicating that the emergency communication session is being established, wherein the message enables a callback technique to be implemented in the event that the emergency communication session is terminated between the disabled telecommunications device and the emergency responder, wherein the message is transmitted only when the telecommunications network has been determined capable of completing the emergency communication session, and wherein the message is not transmitted when the telecommunications network has not been determined capable of completing the emergency communication session. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A non-transitory computer-readable medium containing instructions that, when executed by a processor of a telecommunications device having disabled communication service, cause the telecommunications device to implement a method to notify a telecommunications network component of an emergency communication session between the telecommunications device and an emergency responder, the notification allowing communication with the telecommunications device to be re-enabled in the event that the emergency communication session is terminated, the method comprising:
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detecting, at a disabled telecommunications device, an attempt to establish an emergency communication session between the disabled telecommunications device and a Public Safety Answering Point (PSAP) over a telecommunications network, wherein the emergency communication session is initiated by the disabled telecommunications device; determining whether the telecommunications network is capable of completing the emergency communication session between the disabled telecommunications device and the PSAP; if the telecommunications network is not capable of completing the emergency communication session between the disabled telecommunications device and the PSAP, not attempting to establish the emergency communication session; and if the telecommunications network is capable of completing the emergency communication session between the disabled telecommunications device and the PSAP, transmitting a message to a network component associated with the disabled telecommunications device via a messaging channel, wherein the message includes an identifier associated with the disabled telecommunications device and a code indicating that the emergency communication session is being established, wherein the message enables a callback technique to be implemented in the event that the emergency communication session is terminated between the disabled telecommunications device and the PSAP wherein the message is transmitted only when the telecommunications network has been determined capable of completing the emergency communication session, and wherein the message is not transmitted when the telecommunications network has not been determined capable of completing the emergency communication session. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24, 25)
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26. A method in a telecommunications network of allowing an emergency responder to establish an emergency communication session with a telecommunications device following the termination of a prior emergency communication session with the telecommunications device, the telecommunications device having disabled service that would normally prevent a communication session from being established with the telecommunications device, the method comprising:
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receiving a message from a telecommunications device via a messaging channel, the message including an identifier associated with the telecommunications device and a code indicating that an emergency communication session is being initiated by the telecommunications device with a first emergency responder, wherein the message is received only if a previous determination has been made that the telecommunications network is capable of completing the emergency communication session, and wherein the message is not received if a previous determination has not been made that the telecommunications network is capable of completing the emergency communication session; storing an indication that the emergency communication session has been established between the telecommunications device and the first emergency responder; receiving a request from a second emergency responder to establish an emergency communication session with the telecommunications device, the request to establish an emergency communication session occurring after the termination of the emergency communication session between the first emergency responder and the telecommunications device, the telecommunications device having disabled service that would normally prevent communication sessions from being established by the second emergency responder with the telecommunications device; and authorizing the second emergency responder to establish the emergency communication session with the telecommunications device based on the stored indication of the prior emergency communication session between the telecommunications device and the first emergency responder. - View Dependent Claims (27, 28, 29, 30, 31, 32, 33, 34, 35)
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36. A non-transitory computer-readable medium containing instructions that, when executed by a processor of a telecommunications network component, cause the telecommunications network component to implement a method to allow an emergency responder to establish an emergency communication session with a telecommunications device following the termination of a prior emergency communication session with the telecommunications device, the telecommunications device having disabled service that would normally prevent a communication session from being established with the telecommunications device, the method comprising:
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receiving a message from a telecommunications device via a messaging channel, the message including an identifier associated with the telecommunications device and a code indicating that an emergency communication session is being initiated by the telecommunications device with a Public Safety Answering Point (PSAP), wherein the message is received only if a previous determination has been made that the telecommunications network is capable of completing the emergency communication session, and wherein the message is not received if a previous determination has not been made that the telecommunications network is capable of completing the emergency communication session; storing an indication that the emergency communication session has been established between the telecommunications device and the PSAP; receiving a request from an emergency responder to establish an emergency communication session with the telecommunications device, the request to establish an emergency communication session occurring after the termination of the emergency communication session between the PSAP and the telecommunications device, the telecommunications device having disabled service that would normally prevent communication sessions from being established by the emergency responder with the telecommunications device; and authorizing the emergency responder to establish the emergency communication session with the telecommunications device based on the stored indication of the prior emergency communication session between the telecommunications device and the PSAP. - View Dependent Claims (37, 38, 39, 40, 41, 42, 43, 44)
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Specification