Automatic user availability status determination for a handheld communication device

• US 8,688,081 B2
• Filed: 10/25/2011
• Issued: 04/01/2014
• Est. Priority Date: 09/08/2004
• Status: Active Grant

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: Blackberry Limited
• Inventors: Klassen, Gerhard D., Wisebourt, Shaul S.
• Primary Examiner(s): Magloire, Vladimir
• Application Number:
  US13/280,504
• Publication Number:
  US 20120094640A1
• Time in Patent Office: 889 Days
• Field of Search: 455/412.1, 455/412.2, 455/550.1
• US Class Current: 455/412.1
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 1/72451 according to schedules, e.g. using calendar applications
• CPC Class Codes: H04W 8/22 Processing or transfer of terminal data, e.g. status or physical capabilities

Abstract

To automatically determine the availability status of the user of a handheld communication device, various conditions of the device may be checked, which imply whether the user is likely Available, or Unavailable or the equivalent. Normally, the conditions are checked only if the user has not explicitly or semi-explicitly set his or her status to Unavailable. The conditions to be checked can vary, but generally include anything from which it might be inferred or implied that the user is likely Available or Unavailable or the equivalent. Such conditions can include, for example, whether or not a specified timeout for use of a mechanical feature has elapsed; whether a real-time application is in use; and preferably any one or more of other conditions, one further example being whether there are any unattended-to notifications such as an unanswered phone call, or a missed e-mail, or other message.

Claims

1. A method for determining the availability status of a user of a handheld communication device, the method comprising, at the handheld communication device:

periodically checking whether or not there are any implicit unattended-to notifications at the handheld communication device, the unattended-to notifications comprising at least one of an unattended-to message and an unattended-to phone call, and if so, deeming the availability status to be Unavailable, but otherwise deeming the user availability status to be Available.

2. A method as in claim 1, further comprising checking whether or not the availability status has been explicitly or semi-explicitly set to Unavailable, and if so, bypassing the checking.

3. A method as in claim 2, wherein, after bypassing, there is no further checking until when and if the availability status is set to Available.

4. A method as in claim 2, wherein after bypassing, there is no further checking until a predetermined time interval has passed.

5. A method as in claim 1, wherein the unattended-to message comprises at least one of:

an unattended to e-mail; and

an unattended to SMS message.

6. A handheld communication device provided with a physical computer-readable medium containing instructions, which, when executed by the handheld communication device, cause the handheld communication device to perform a method for determining the availability status of a user of the device, the method comprising, at the handheld communication device:

periodically checking whether or not there are any implicit unattended-to notifications at the handheld communication device, the unattended-to notifications comprising at least one of an unattended-to message and an unattended-to phone call, and if so, deeming the availability status to be Unavailable, but otherwise deeming the user availability status to be Available.

7. A handheld communication device as in claim 6, wherein the method further comprises checking whether or not the availability status has been explicitly or semi-explicitly set to Unavailable, and if so, bypassing the checking.

8. A handheld communication device as in claim 7, wherein after bypassing, there is no further checking of availability status until when and if the availability status is set to Available.

9. A handheld communication device as in claim 7, wherein after bypassing, there is no further checking of availability status until a predetermined time interval has passed.

10. A handheld communication device as in claim 6, wherein the unattended-to message comprises at least one of:

an unattended to e-mail; and

an unattended to message.

11. A method for determining the availability status of a user of a handheld communication device, the method comprising, at the handheld communication device:

periodically checking whether or not there are any implicit unattended-to notifications at the handheld communication device, the unattended-to notifications comprising at least one of an unattended-to message and an unattended-to phone call, and if so, deeming the availability status to be Unavailable, but otherwise deeming the user availability status to be Available;

periodically checking whether or not a predefined timeout has elapsed from the last use of a mechanical feature of the device by the user, and if the timeout has not elapsed, deeming the availability status to be Available;

if the timeout has elapsed, checking to see if a real-time application is in use, and if so, deeming the availability status to be Available; and

if a real time application is not in use, carrying out the checking whether or not there are any unattended-to notifications.

12. A handheld communication device provided with a physical computer-readable medium containing instructions, which, when executed by the handheld communication device, cause the handheld communication device to perform a method for determining the availability status of a user of the device, the method comprising, at the handheld communication device:

periodically checking whether or not there are any implicit unattended-to notifications at the handheld communication device, the unattended-to notifications comprising at least one of an unattended-to message and an unattended-to phone call, and if so, deeming the availability status to be Unavailable, but otherwise deeming the user availability status to be Available;

periodically checking whether or not a predefined timeout has elapsed from the last use of a mechanical feature of the device by the user, and if the timeout has not elapsed, deeming the availability status to be Available;

if the timeout has elapsed, checking to see if a real-time application is in use, and if so, deeming the availability status to be Available; and

if a real time application is not in use, carrying out the checking whether or not there are any unattended-to notifications.