System and method for visual verification of order processing
First Claim
1. A method, comprising:
- picking a plurality of finished inventory items from an inventory stock storage area of finished inventory items in an order fulfillment center to fulfill an order from a customer;
sorting out from among other picked finished inventory items, the plurality of finished inventory items for the order;
subsequent to said picking and said sorting, capturing one or more images of the plurality of finished inventory items for the order, wherein the captured one or more images show a plurality of the finished inventory items for the order in or being placed into a final shipping container for shipment prior to the final shipping container being sealed for shipment, wherein;
each one of the finished inventory items for the order is individually visible in the captured one or more images; and
the captured one or more images are captured within the order fulfillment center prior to the final shipping container being loaded onto a carrier for shipping;
associating the captured one or more images with the order; and
making available to the customer associated with the order an electronic notification that the order has been processed, wherein the electronic notification references one or more images for the order, including one or more of the captured one or more images.
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Abstract
One or more images of items for an order being processed at processing station of an order fulfillment center may be captured and associated with the order. Alternatively, a short video clip may be captured of the order being packaged. An electronic notification that the order has been processed may be sent to a customer associated with the order. The electronic notification may include a reference to one or more of the captured images or video clips. The customer may use a reference included in the notification to view the captured images. The customer may view captured images to verify that the order has been correctly processed. The captured images may include images of the items being packaged for shipment and may show the shipping address on the package allowing the customer to verify that indeed it is his package in the images.
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Citations
35 Claims
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1. A method, comprising:
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picking a plurality of finished inventory items from an inventory stock storage area of finished inventory items in an order fulfillment center to fulfill an order from a customer; sorting out from among other picked finished inventory items, the plurality of finished inventory items for the order; subsequent to said picking and said sorting, capturing one or more images of the plurality of finished inventory items for the order, wherein the captured one or more images show a plurality of the finished inventory items for the order in or being placed into a final shipping container for shipment prior to the final shipping container being sealed for shipment, wherein; each one of the finished inventory items for the order is individually visible in the captured one or more images; and the captured one or more images are captured within the order fulfillment center prior to the final shipping container being loaded onto a carrier for shipping; associating the captured one or more images with the order; and making available to the customer associated with the order an electronic notification that the order has been processed, wherein the electronic notification references one or more images for the order, including one or more of the captured one or more images. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. A system, comprising:
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a computer system configured to receive a notification of a plurality of finished inventory items arriving for processing subsequent to the plurality of finished inventory items having been; picked from an inventory stock storage area of finished inventory items in an order fulfillment center to fulfill an order from a customer; and sorted out from among other picked finished inventory items to include the plurality of finished inventory items for the order; and an image capture device coupled to the computer system; wherein the computer system is further configured to; in response to receiving the notification, control the image capture device to capture one or more images of the plurality of finished inventory items for the order, so that the captured one or more images show the plurality of finished inventory items for the order in or being placed into a final shipping container for shipment prior to the final shipping container being sealed for shipment, wherein; each one of the plurality of finished inventory items for the order is individually visible in the captured one or more images; and the captured one or more images are captured within the order fulfillment center prior to the final shipping container being loaded onto a carrier for shipping; associate the captured one or more images with the order; and make available to a customer associated with the order an electronic notification indicating that the order has been processed, wherein the electronic notification comprises a reference to one or more images for the order, including one or more of the captured one or more images. - View Dependent Claims (23, 24, 25, 26, 27, 28)
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29. A non-transitory computer accessible medium, comprising program instructions configured to implement:
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receiving a notification of a plurality of finished inventory items arriving for processing subsequent to the plurality of finished inventory items having been; picked from an inventory stock storage area of finished inventory items in an order fulfillment center to fulfill an order from a customer; and sorted out from among other picked finished inventory items to include the plurality of finished inventory items for the order; in response to receiving the notification, controlling a device to capture one or more images of the plurality of finished inventory items for the order, wherein a final shipping container is associated with the order, so that the captured one or more images show the plurality of finished inventory items for the order in or being placed into the final shipping container for shipment prior to the final shipping container being sealed for shipment, wherein; each one of the plurality of finished inventory items for the order is individually visible in the captured one or more images; and the captured one or more images are captured within the order fulfillment center prior to the final shipping container being loaded onto a carrier for shipping; associating the captured one or more images with the order; and making available to a customer associated with the order an electronic notification that the order has been packaged, wherein the electronic notification includes a reference to one or more images for the order, including one or more of the captured one or more images.
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30. A method, comprising:
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capturing verification data usable to verify correct completion of a packing and shipping stage of processing a plurality of finished inventory items picked from an inventory stock storage area of finished inventory items in an order fulfillment center to fulfill an order from a customer, wherein the plurality of finished inventory items is sorted out from among other picked finished inventory items to locate the plurality of finished inventory items for the order; and wherein the verification data comprises one or more images pertaining to the packing and shipping stage of processing; wherein the one or more images are captured subsequent to the finished inventory items for the order having been picked and sorted from the inventory stock storage area of finished inventory items in the order fulfillment center; and wherein the one or more images show the finished inventory items for the order in or being placed into a final shipping container for shipment prior to the final shipping container being sealed for shipment, wherein; each one of the plurality of finished inventory items for the order is individually visible in the captured one or more images; and the captured one or more images are captured within the order fulfillment center prior to the final shipping container being loaded onto a carrier for shipping; associating the verification data with the order; and generating a notification to an entity associated with the order, wherein the notification includes information to enable the entity to access the verification data. - View Dependent Claims (31, 32)
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33. A device, comprising:
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a processor; and a memory coupled to the processor, wherein the memory comprises program instructions configured to; capture verification data usable to verify correct completion of a packing and shipping stage of processing a plurality of finished inventory items picked from an inventory stock storage area of finished inventory items in an order fulfillment center to fulfill an order from a customer, wherein the plurality of finished inventory items is sorted out from among other picked finished inventory items to locate the plurality of finished inventory items for the order; and wherein the verification data comprises one or more images pertaining to the packing and shipping stage of processing; wherein the one or more images are captured subsequent to the finished inventory items for the order having been picked and sorted from the inventory stock storage area of finished inventory items in the order fulfillment center; and wherein the one or more images show the finished inventory items for the order in or being placed into a final shipping container for shipment prior to the final shipping container being sealed for shipment, wherein; each one of the plurality of finished inventory items for the order is individually visible in the captured one or more images; and the captured one or more images are captured within the order fulfillment center prior to the final shipping container being loaded onto a carrier for shipping; and associate the verification data with the order; and generate a notification to an entity associated with the order, wherein the notification includes information to enable the entity to access the verification data. - View Dependent Claims (34, 35)
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Specification