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System and method for centralized presence management of local and remote users

  • US 8,693,659 B2
  • Filed: 07/11/2007
  • Issued: 04/08/2014
  • Est. Priority Date: 03/09/2007
  • Status: Active Grant
First Claim
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1. A system for managing presence of local and remote users, comprising:

  • a permissions interface configured to set up permissions for at least one presence management user, the permissions determining an amount of access to presence management information of each local and remote user and determining whether communication content monitoring is enabled, wherein permissions may be set based on groups;

    at least one communication presence module configured to monitor communication statuses of the local and remote users, the at least one communication presence module comprising a telephony presence module that receives telephony status from a Private Branch Exchange (PBX) server; and

    a data module configured to provide presence management information of the local and remote users based on the permissions to the presence management user, the presence management information provided for at least one user comprising a plurality of communication statuses.

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