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Method and system for automated team support message delivery

  • US 8,694,594 B2
  • Filed: 12/23/2011
  • Issued: 04/08/2014
  • Est. Priority Date: 01/03/2011
  • Status: Active Grant
First Claim
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1. A method for providing personalized message delivery to at least one team of users or to individual users in a team, comprising:

  • gathering data specific to said at least one team of users or to one or more individual users in said team;

    analyzing said data to determine said team'"'"'s goals or objectives;

    analyzing said data to determine preferences of said at least one team of users or of said one or more individual users in said team;

    determining an order of precedence of said preferences of said at least one team of users or of said one or more individual users in said team;

    correlating said data, said preferences and said order of precedence to select predetermined messages for said at least one team of users or to said one or more individual users in said team; and

    providing said selected, predetermined personalized messages to said at least one team of users or to said one or more individual users in said team to provide assistance in the realization of said team'"'"'s goals or objectives.

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