Distributed computer system for telecommunications operational support
First Claim
1. A distributed computer system for use in connection with telecommunications operational support, the distributed computer system comprising:
- a common integration communication bus;
a business integration service application residing on one or more servers, the business integration service application to issue a request for a service from an integration services module and to provide one of a billing functionality, a fulfillment functionality, a customer assurance functionality, customer care services and provider care services;
an adapter module responsive to the business integration service application, the adapter module coupled to the common integration communication bus and adapted to transmit the request received from the business integrated service application to the common integration communication bus; and
wherein the integration services module is coupled to the common integration communication bus, and wherein the integration services module is adapted to receive the request from the common integration communication bus to provide the service.
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Accused Products
Abstract
In one particular embodiment, the disclosure is directed to a distributed computer system for use in connection with telecommunications operational support. The distributed computer system includes a common integration communications element, a telecommunication related business application, an adapter module, and an integrated services module. The adaptor module is coupled to the common integration communications element, and is responsive to the telecommunications related business application. The integrated services module is also coupled to the common integration communications element.
56 Citations
22 Claims
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1. A distributed computer system for use in connection with telecommunications operational support, the distributed computer system comprising:
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a common integration communication bus; a business integration service application residing on one or more servers, the business integration service application to issue a request for a service from an integration services module and to provide one of a billing functionality, a fulfillment functionality, a customer assurance functionality, customer care services and provider care services; an adapter module responsive to the business integration service application, the adapter module coupled to the common integration communication bus and adapted to transmit the request received from the business integrated service application to the common integration communication bus; and wherein the integration services module is coupled to the common integration communication bus, and wherein the integration services module is adapted to receive the request from the common integration communication bus to provide the service. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A distributed computing system comprising:
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a plurality of channel access interface coupled via a common integration communication bus; an application service framework coupled to the plurality of channel access interfaces, the application services framework adapted to provide one of billing functionality, fulfillment functionality, and customer assurance functionality to one of the plurality of channel access interfaces, the application services framework having a first distributed interface; a common integration services framework comprising one or more servers, and including a plurality of shared layered integration services adapted to provide a plurality of shared services to the application services framework, the common integration services framework having a second distributed infrastructure interface; and a distributed infrastructure system having a plurality of distributed networked computing elements, wherein the distributed infrastructure system is communicatively coupled to the first distributed infrastructure interface and to the second distributed infrastructure interface. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A distributed computing system comprising:
- a plurality of customer channel access interfaces coupled via a common integration communication bus;
an application services framework Coupled to the plurality of customer channel access interfaces, the application services framework including billing functionality, fulfillment functionality, and customer assurance functionality, the application services framework having a first distributed infrastructure interface and adapted to provide at least one of billing functionality, fulfillment functionality, and customer assurance functionality to at least one of the plurality of customer channel access interfaces; a common integration services framework including a plurality of shared layered integration services, the common integration services framework adapted to provide a service to the application services framework, the common integration services framework having a second distributed infrastructure interface; a distributed infrastructure system having a plurality of distributed networked computing elements, the distributed infrastructure system responsive to the first distributed infrastructure interface and to the second distributed infrastructure interface; and a plurality of resource channels to communicate with telecommunication network resources and to provide data to the common integration services framework, wherein the telecommunication network resources are a legacy system having a proprietary interface and an adapter to allow the legacy system to be accessed via at least one of the resource channels. - View Dependent Claims (22)
- a plurality of customer channel access interfaces coupled via a common integration communication bus;
Specification