Automatic routing of communications to user endpoints

• US 8,705,722 B2
• Filed: 05/22/2007
• Issued: 04/22/2014
• Est. Priority Date: 05/22/2007
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Inventors: Boni, Piotr, Jones, Douglas R.
• Primary Examiner(s): DEANE JR, WILLIAM J
• Application Number:
  US11/751,912
• Publication Number:
  US 20080292074A1
• Time in Patent Office: 2,527 Days
• Field of Search: 379/211.02, 379/212.01, 379/211.01, 370/352, 455/456.1
• US Class Current: 379/211.02
• CPC Class Codes: H04M 2203/1091 Fixed mobile conversion
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308

Abstract

A system may receive configuration information relating to forwarding of communications in a network from a first endpoint to other endpoints. Presence information may also be received for the endpoints. The presence information may include proximity information indicating whether pairs of the endpoints are in physical proximity to one another. The system may forward communications destined for a first of the plurality of endpoints to a second of the plurality of endpoints based on the configuration information and the presence information.

Claims

1. A method comprising:

receiving, by a network device, configuration information relating to forwarding of communications in a network that includes a plurality of endpoint devices;

receiving, by the network device, presence information for the plurality of endpoint devices, the presence information including proximity information indicating whether pairs of the plurality of endpoint devices are in physical proximity to one another,

where the proximity information indicates that a first endpoint device, of the plurality of endpoint devices, and a second endpoint device, of the plurality of endpoint devices, are in physical proximity, and

where the configuration information indicates that a communication, intended for the first endpoint device, is to be forwarded to the second endpoint device in response to the indication, in the proximity information, that the first endpoint device and the second endpoint device are in physical proximity; and

causing, by the network device and based on the configuration information and the presence information, communications, intended for a first endpoint device, to be forwarded to a second endpoint device.

2. The method of claim 1, where the presence information further includes information indicating whether an endpoint device, of the plurality of endpoint devices, is connected to the network.

3. The method of claim 1, where the configuration information identifies one or more types of communications, of a plurality of types of communications, that are to be forwarded to the second endpoint device, and

where causing the communications, intended for the first endpoint device, to be forwarded to the second endpoint device further includes:

determining whether a particular type of the communications, associated with the communications intended for first endpoint device, is included in the one or more types of communications, and

causing the communications to be forwarded to the second endpoint device when the particular type is included in the one or more types of communications.

4. The method of claim 3, where the one or more types of communications include one or more of:

voice calls,

text messages,

video calls,

voice messages,

video messages, or

multimedia messages.

5. The method of claim 1, where the configuration information further identifies conditions under which the communications intended for the first endpoint device, are to be forwarded to the second endpoint device when the first endpoint device and the second endpoint device are in physical proximity.

6. The method of claim 5, where the second endpoint device is included in a plurality of second endpoint devices that are in physical proximity to the first endpoint device, and

where the conditions define, for each one of the plurality of second endpoint devices, when the communications, intended for the first endpoint device, are to be forwarded to the one of the plurality of second endpoint devices.

7. The method of claim 6, where the configuration information further includes relative priority information, where the relative priority information identifies an order in which the communications, intended for the first endpoint device, are to be forwarded to the plurality of second endpoint devices.

8. The method of claim 1, where the configuration information is customizable by a user.

9. The method of claim 1, where the plurality of endpoint devices include one or more of:

a mobile telephone,

a set-top box,

a telephone,

a personal digital assistant, or

a personal computer.

10. The method of claim 1, where receiving the presence information further includes:

determining that a pair of the plurality of endpoint devices are proximate to one another when the pair of the plurality of endpoint devices are connected via at least one of;

a short-range wireless network,

radio frequency identification (RFID) proximity detection, or

near-field communication proximity detection.

11. The method of claim 1, where causing the communications to be forwarded to the second endpoint device further includes:

causing one or more devices, in the network, that provide control points for telephony or data services in the network, to forward the communications.

12. A system comprising:

one or more servers to;

receive configuration information from a user, the configuration information relating to forwarding of communications in the network between various ones of a plurality of endpoint devices, the configuration information including user configurable conditions describing when communications to one of the plurality of endpoint devices is to be automatically forwarded to another of the plurality of endpoint devices,

maintain, for the plurality of endpoint devices, presence information that includes information indicating whether each of the plurality of endpoint devices is in physical proximity to each other one of the plurality of endpoint devices,

where the presence information indicates that a first endpoint device, of the plurality of endpoint devices, and a second endpoint device, of the plurality of endpoint devices, are in physical proximity, and

where the configuration information indicates that a communication, intended for the first endpoint device, is to be forwarded to the second endpoint device in response to the indication, in the presence information, that the first endpoint device and the second endpoint device are in physical proximity; and

coordinate forwarding of the communications in the network between the plurality of endpoint devices based on the presence information and based on the configuration information.

13. The system of claim 12, where the presence information further includes information indicating whether each of the plurality of endpoint devices are connected to the network.

14. The system of claim 12, where the configuration information includes an indication of one or more types of communications, of a plurality of types of communications, that are to be forwarded from a particular one, of the plurality of endpoint devices, to another particular one of the plurality of endpoint devices.

15. The system of claim 14, where the plurality of types of communications include one or more of:

voice calls,

text messages,

video calls,

voice messages,

video messages, or

multimedia messages.

16. The system of claim 12, where the configuration information includes information regarding a priority of the plurality of endpoint devices for receiving communications associated with a particular endpoint device of the plurality of endpoint devices, and

where the application server, when coordinating the forwarding of the communications, is further to:

cause the communications associated with the particular endpoint device to be forwarded to two or more of the endpoint devices based on the information regarding the priority.

17. The system of claim 12, where the plurality of endpoint devices include one or more one of:

a mobile telephone,

a set-top box,

a telephone,

a personal digital assistant, or

a personal computer.

18. A method comprising:

receiving, by a network device and from a user, a list of devices to register for automatic routing of communications, where each device, in the list of devices, is associated with an endpoint;

receiving, by the network device and from the user, a relative priority by which a plurality of other endpoints are to be forwarded a communication that is intended for a first endpoint;

receiving, by the network device, conditions during which the communication, intended for the first endpoint, is forwarded to one or more other endpoints, of the plurality of other endpoints, the conditions including;

proximity information associated with respective physical proximities of the first endpoint and the plurality of other endpoints, where the proximity information indicates that the first endpoint and the one or more other endpoints are in physical proximity, and

status information associated with respective operational statuses of the first endpoint and the plurality of other endpoints, where the status information indicates that the one or more other endpoints are operational; and

automatically forwarding, by the network device and based on relative priority and the conditions, the communication, intended for the first endpoint, to the one or more other endpoints.

19. The method of claim 18, where the conditions include conditions based on whether the endpoints are connected to a network.

20. The method of claim 18, where the list of devices include one or more of:

a mobile telephone,

a set-top box,

a telephone,

a personal digital assistant, or

a personal computer.

21. The method of claim 18, where automatically forwarding the communication further includes:

detecting a change in least one of the proximity information or the status information associated with a particular other endpoint, of the one or more other endpoints; and

causing the communication to be forwarded, based on the relative priority, to others of the one or more other endpoints that differ from the particular other endpoint.