Method and apparatus for customer direct on-line reservation of rental vehicles including deep-linking

• US 8,706,534 B2
• Filed: 07/30/2012
• Issued: 04/22/2014
• Est. Priority Date: 06/14/2002
• Status: Active Grant

• Current Assignee: The Crawford Group Incorporated (Jack Taylor Family Voting Trust U A D 4 14 99)
• Original Assignee: The Crawford Group Incorporated (Jack Taylor Family Voting Trust U A D 4 14 99)
• Inventors: Fitzgerald, Neil, Belanger, Hugues, Boruff, Kelli, Tucker, Paul, Everson, Jeffrey Lee
• Primary Examiner(s): Nguyen, Kira
• Application Number:
  US13/561,731
• Publication Number:
  US 20120290341A1
• Time in Patent Office: 631 Days
• Field of Search: 705/5, 705/307, 709/219, 709/229
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/0645 Rental transactions; Leasing transactions

Abstract

A method and apparatus are disclosed for expediting how rental vehicle reservations can be booked by employing deep-link uniform resource locators (URLs) that encode aspects of a rental vehicle reservation transaction to relieve users of a need to enter reservation data themselves when booking a rental vehicle reservation.

Claims

1. A method comprising:

using a processor, (1) storing a profile, the profile having (i) a rate for a rental vehicle reservation, and (ii) a parameter for a rental vehicle reservation, (2) receiving data corresponding to a deep-link Uniform Resource Locator (“

URL”

) from a customer computer, the deep-link URL comprising a domain name and a portion following the domain name, the portion following the domain name comprising encoded data representative of the profile, (3) processing the deep-link URL encoded data to determine the profile corresponding thereto, (4) retrieving the rate and the rental vehicle reservation parameter from the determined profile, (5) providing the customer computer with deep-link access to a website page from a rental vehicle reservation booking website in response to the receiving and processing steps without requiring the customer computer to access at least a home page of the website such that the website page is configured to solicit input from the customer regarding a rental vehicle reservation transaction, the rental vehicle reservation transaction having (i) an applicable rate that is pre-set in accordance with the retrieved rate, and (ii) an applicable parameter that is pre-set to match the rental vehicle reservation parameter, and (6) creating a rental vehicle reservation in accordance with the pre-set rate, the pre-set parameter, and other data provided by the customer computer for the rental vehicle reservation transaction.

2. The method of claim 1 wherein the rental vehicle reservation parameter comprises a branch location of a rental vehicle service provider for picking up a rental vehicle.

3. The method of claim 1 wherein the profile comprises a customer profile associated with the customer.

4. The method of claim 1 wherein the profile comprises a promotional offer profile.

5. The method of claim 1 wherein the processor comprises a processor within a computer system having a server that hosts the website.

6. An apparatus comprising:

a processor; and

a memory;

wherein the processor is configured to interact with the memory to (1) store a profile that is associated with a customer, the account having (i) a rate for a rental vehicle reservation, and (ii) a parameter for a rental vehicle reservation, (2) receive data corresponding to a deep-link Uniform Resource Locator (“

URL”

) from a customer computer, the deep-link URL comprising a domain name and a portion following the domain name, the portion following the domain name comprising encoded data representative of the profile, (3) process the deep-link URL encoded data to determine the profile corresponding thereto, (4) retrieve the rate and the rental vehicle reservation parameter from the determined profile, (5) provide the customer computer with deep-link access to a website page from a rental vehicle reservation booking website in response to the receiving and processing operations without requiring the customer computer to access at least a home page of the website such that the website page is configured to solicit input from the customer regarding a rental vehicle reservation transaction, the rental vehicle reservation transaction having (i) an applicable rate that is pre-set in accordance with the retrieved rate, and (ii) an applicable parameter that is pre-set to match the rental vehicle reservation parameter, and (6) create a rental vehicle reservation in accordance with the pre-set rate, the pre-set parameter, and other data provided by the customer computer for the rental vehicle reservation transaction.

7. The apparatus of claim 6 wherein the rental vehicle reservation parameter comprises a branch location of a rental vehicle service provider for picking up a rental vehicle.

8. The apparatus of claim 6 wherein the profile comprises a customer profile associated with the customer.

9. The method of claim 6 wherein the profile comprises a promotional offer profile.

10. The apparatus of claim 6 further comprising a server configured to host the website, the server comprising the processor and the memory.