Information technology configuration management
First Claim
1. A system having a computing device including a processor and a memory communicatively coupled with the processor, the system configured to:
- determine relationships among data sources and business processes, wherein the business processes are associated with an information technology network, and the determined relationships include a hierarchical dependency relationship that is determined via interconnectivity of the information technology network;
indicate a first data source;
receive a modification of the first data source;
identify a first business process, via the determined relationships, that may be affected by the modification of the first data source; and
trend incidents related to the first data source, wherein the trended incidents are used to perform preventative maintenance for the information technology network.
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Accused Products
Abstract
The described embodiments contemplate a system, method and computer-readable medium with computer-executable instructions for managing an information technology network. The novel system includes a network of data sources and a federated configuration management database capable of communicating with the data sources. The data sources also may be federated. The federated configuration database management identifies among the data sources. The system also includes a core database that is capable of communicating with the federated configuration management database. The core database defines relationships of the data sources with a business practice.
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Citations
20 Claims
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1. A system having a computing device including a processor and a memory communicatively coupled with the processor, the system configured to:
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determine relationships among data sources and business processes, wherein the business processes are associated with an information technology network, and the determined relationships include a hierarchical dependency relationship that is determined via interconnectivity of the information technology network; indicate a first data source; receive a modification of the first data source; identify a first business process, via the determined relationships, that may be affected by the modification of the first data source; and trend incidents related to the first data source, wherein the trended incidents are used to perform preventative maintenance for the information technology network. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer implemented method comprising:
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determining relationships among data sources and business processes, wherein the business processes are associated with an information technology network and the determined relationships include a hierarchical dependency relationship that is determined via interconnectivity of the information technology network; indicate a first data source; receiving a modification of the first data source; identify a first business process, via the determined relationships, that may be affected by the modification of the first data source; and trending incidents related to the first data source, wherein the trended incidents are used to perform preventative maintenance for the information technology network. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A non-transitory computer-readable storage medium including computer-readable instructions to:
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determine relationships among data sources and business processes, wherein the business processes are associated with an information technology network, and the determined relationships include a hierarchical dependency relationship that is determined via interconnectivity of the information technology network; indicate a first data source; receive a modification of the first data source; identify a first business process, via the determined relationships, that may be affected by the modification of the first data source; and trend incidents related to the first data source, wherein the trended incidents are used to perform preventative maintenance for the information technology network. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification