Method and system for monitoring service quality in a mobile node
First Claim
1. A method for monitoring service quality in a mobile node, said method comprising:
- said mobile node attempting to use a communication service of a wireless network;
said mobile node detecting an impairment of said communication service;
said mobile node selecting a category of said impairment from among a plurality of predefined categories;
said mobile node determining a cause of said impairment; and
said mobile node sending a service impairment report to a service quality management system via said wireless network, said service impairment report indicating (i) said category of said impairment, (ii) said cause of said impairment, (iii) a time associated with said impairment, and (iv) a location associated with said impairment.
6 Assignments
0 Petitions
Accused Products
Abstract
A mobile node includes a software client that is configured to monitor the quality of a communication service provided by a wireless network and to detect an impairment of the communication service. When a service impairment is detected, the software client is further configured to generate a service impairment report for transmission to a service quality management system for the wireless network. The service impairment report may include a description of the service impairment (such as the category of impairment), a time associated with the impairment, and a location associated with the impairment. The software client may also be configured to determine a cause of the detected impairment and to indicate the cause in the service impairment report.
42 Citations
20 Claims
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1. A method for monitoring service quality in a mobile node, said method comprising:
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said mobile node attempting to use a communication service of a wireless network; said mobile node detecting an impairment of said communication service; said mobile node selecting a category of said impairment from among a plurality of predefined categories; said mobile node determining a cause of said impairment; and said mobile node sending a service impairment report to a service quality management system via said wireless network, said service impairment report indicating (i) said category of said impairment, (ii) said cause of said impairment, (iii) a time associated with said impairment, and (iv) a location associated with said impairment. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method for monitoring service quality in a mobile node, said method comprising:
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said mobile node engaging in a packet-based communication session via a wireless network; while engaged in said packet-based communication session, said mobile node monitoring a user-perspective performance metric of said packet-based communication session; said mobile node determining that said user-perspective performance metric indicates a service impairment; and said mobile node sending a service impairment report to a service quality management system via said wireless network, said service impairment report including (i) a description of said service impairment, (ii) a time associated with said service impairment, and (iii) a location associated with said service impairment. - View Dependent Claims (11, 12, 13, 14, 15, 16)
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17. A mobile node, comprising:
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a radio frequency (RF) transceiver for communicating with a wireless network via an air interface a processor; data storage; service logic, stored in said data storage and executable by said processor, for using a communication service of said wireless network; detection logic, stored in said data storage and executable by said processor, for detecting an impairment of said communication service; description logic, stored in said data storage and executable by said processor, for generating a description of said impairment; reporting logic, stored in said data storage and executable by said processor, for generating a service impairment report for transmission to a service quality management system via said wireless network, said service impairment report including (i) said description of said impairment, (ii) a time associated with said impairment, and (iii) a location associated with said impairment. - View Dependent Claims (18, 19, 20)
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Specification