System and method for managing a loyalty program via an association network infrastructure

• US 8,712,839 B2
• Filed: 05/18/2010
• Issued: 04/29/2014
• Est. Priority Date: 05/18/2010
• Status: Active Grant

• Current Assignee: Loyal-T Systems LLC
• Original Assignee: 888extramoney.com LLC (Albertsons Cos., Inc.)
• Inventors: Steinert, Jan Allan, Elkus, Richard M.
• Primary Examiner(s): Hamilton, Matthew L
• Application Number:
  US12/782,442
• Publication Number:
  US 20110288923A1
• Time in Patent Office: 1,442 Days
• Field of Search: 705/14
• US Class Current: 705/14.1
• CPC Class Codes: G06Q 2220/00 Business processing using cryptography postage metering system using cryptography G06Q2250/05
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0222 During e-commerce, i.e. online transactions
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0225 Avoiding frauds
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0233 Method of redeeming a frequent usage reward
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]

Abstract

A system and method for providing a loyalty program by utilizing a pre-existing association network. When a consumer is registered with the program, the consumer'"'"'s personal information is stored in a database and associated with a token ID. The token is capable of initiating a transaction message request over an association network when used in conjunction with a merchant transaction system. A program manager is provided that includes an association network interface for receiving over the association network the transaction request message initiated by the token at a merchant, where the transaction request message includes a first set of transaction information regarding a consumer-initiated product purchase transaction. The program manager is then configured to store the first set of transaction information, transmit to the merchant a response message that includes an indication that the token cannot provide tender for a product purchase, and utilize the first set of transaction information to facilitate the identification of one or more rewards for the consumer.

Claims

1. A method for providing a loyalty program comprising:

registering a consumer with the loyalty program, said registration including obtaining personal information from the consumer and associating with the consumer a token to initiate a transaction request over an association network when used in conjunction with a merchant transaction system, wherein the token is associated with a form of tender;

receiving by a processor the transaction request initiated by the token from the merchant transaction system, said transaction request, containing information sufficient to identify the token and a transaction, wherein the transaction request is transmitted over the association network;

determining, by the processor, that the token cannot be used as tender to pay for the transaction and then determining whether the consumer is entitled to any rewards from the loyalty program in response to receiving the transaction request initiated by the token;

transmitting by the processor, via the association network a message to the merchant transaction system, indicating any applicable rewards and indicating that the token cannot be used as tender in response to the receiving the transaction request initiated by the token;

receiving, by the processor, from the merchant transaction system, additional details of the transaction stored at the merchant transaction system, during or after completion of the transaction tied to the token that cannot be used as tender, wherein the additional details of the transaction are transmitted over a communications network separate and distinct from the association network;

matching, by the processor, the information in the transaction request to the additional details of the transaction;

and

transmitting any additional rewards to the consumer in response to the matching of the information in the transaction request to the additional details of the transaction.

2. The method of claim 1 wherein the association network is a credit card network.

3. The method of claim 2 wherein the token is associated with a 16 digit code.

4. The method of claim 2 wherein the token is a card having a magnetic strip.

5. The method of claim 3 wherein the transaction request includes information indicating the 16 digit code associated with the token.

6. The method of claim 5 wherein the transaction request includes information indicating at least one of a merchant or the merchant transaction system from which the transaction request was transmitted.

7. The method of claim 5 wherein the transaction request includes a dollar amount related to the consumer initiated product purchase transaction.

8. The method of claim 5 wherein the transaction request includes a time stamp.

9. The method of claim 2 wherein the transaction request is one of an authorization request message, a partial authorization request message, an active/load transaction message, or a balance inquiry message.

10. The method of claim 2 wherein the message includes information to facilitate identification of one or more rewards for the consumer.

11. The method of claim 10 wherein the message includes information to be used by a merchant to identify whether the consumer qualifies for a reward to be applied to the transaction.

12. The method of claim 10 wherein the message includes information that identifies whether the consumer qualifies for a reward to be applied to the transaction.

13. The method of claim 12 wherein the message includes a dollar amount value, the dollar amount value being indicative of a reward to be provided to the consumer.

14. The method of claim 1 further including initiating a link with the merchant transaction system over a communication network and requesting, from the merchant transaction system, additional details of the transaction for the consumer initiated product purchase transaction.

15. The method of claim 14 wherein the additional details of the transaction in the merchant transaction system is identified based on a previously received transaction request.

16. The method of claim 14 wherein the additional details of the transaction includes details of the products involved in the consumer initiated product purchase transaction.

17. The method of claim 14 further including utilizing at least part of the additional details of the transaction to facilitate identification of one or more rewards for the consumer.

18. The method of claim 1 further comprising transmitting the message by the processor to the merchant transaction system indicating that the consumer is entitled to a reward.

19. The method of claim 18, wherein the message is transmitted by the processor to the merchant transaction system before processing the transaction using a proper form of payment.