Method and apparatus for supporting delivery, sale and billing of perishable and time-sensitive goods such as newspapers, periodicals and direct marketing and promotional materials

• US 8,712,871 B2
• Filed: 12/13/2011
• Issued: 04/29/2014
• Est. Priority Date: 12/13/2002
• Status: Active Grant

• Current Assignee: Cox Enterprises Incorporated
• Original Assignee: Cox Enterprises Incorporated
• Inventors: Brockman, Gary B., Modisette, John Philip, Mellott, John C.
• Primary Examiner(s): Iwarere, Seye
• Application Number:
  US13/324,269
• Publication Number:
  US 20120109799A1
• Time in Patent Office: 868 Days
• Field of Search: 705/28
• US Class Current: 705/28
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 10/0832 Special goods or special handling procedures, e.g. handling of hazardous or fragile goods
• CPC Class Codes: G06Q 10/08355 Routing methods
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/04 Billing or invoicing
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

Tracking, controlling, optimizing, and otherwise managing the delivery of goods with a web server, a database server, and handheld computers. A database has at least route delivery information. At least portions of the database are communicated to respective handheld devices for display. Time-sensitive goods may be delivered based on information displayed on the handheld devices, which are also used to collect information during delivery. The collected information is communicated to the database for buffing, reporting and analysis.

Claims

1. A method of providing delivery management services comprising:

using the at least one processor, operating web-enabled computing equipment providing a database and web enabled applications;

using the at least one processor allowing plural users to access said web-enabled computing equipment to define at least plural delivery routes and draws for delivery locations on said plural delivery routes;

using the at least one processor, communicating said delivery routes including draw information to respective remote handheld devices thereby enabling use of said handheld devices to collect delivery draw and return information for said delivery locations on said routes, the handheld devices each providing a user interface enabling delivery personnel to input draw and anal return information at the point of sale;

reporting said collected delivery draw and return information to said computing equipment;

based on said reported delivery draw and return information, using, said at least one processor to compile a draw history database storing at least draw and return information each of said delivery locations on said routes; and

using the at least one processor, tracking based on the draw history database, disparities between draws and demand at each of said delivery locations in order to adjust draws for individual delivery locations and the delivery routes to reduce waste and improve sales.

2. The method of claim 1 wherein the handheld devices comprise portable handheld appliances for automatically managing periodical publication delivery to disparately located delivery outlets, said portable handheld appliance at least intermittently connecting to a server arrangement which maintains delivery route instructions and permits remote users using web-enabled appliances to specify and update said delivery route instructions.

3. The method of claim 2 wherein the handheld devices comprise communications interfaces that at least intermittently connect to the server arrangement, said communications interface receiving, from said server arrangement, at least one subset of said delivery route instructions relating to a particular delivery route.

4. The method of claim 1 wherein the handheld devices each comprise a memory device storing said received delivery route instruction subset.

5. The method of claim 1 wherein the handheld devices each comprise a display displaying said received and stored delivery route instruction subset in an order directing a user to stop at a sequence of delivery stops along a route, and the method further comprises presenting said sequence of delivery stops on said display one at a time in an order that maximizes efficiency and reduces fuel consumption.

6. The method of claim 1 wherein the handheld devices each comprise a printed indicia scanner automatically reading and recognizing edition and date information printed on periodical publications without requiring manual data entry.

7. The method of claim 6 wherein the handheld devices each comprise a processor coupled to said indicia scanner, the processor tallying quantities and types of publications or other items delivered and returned on a per-outlet basis based at least in part on information collected using said printed indicia scanner and accounting for shuffle run data representing re-distribution of publications or other items between outlets.

8. The method of claim 7 further including uploading collected information from the handheld devices so remote users can review delivery activity based, at least in part, on collected, tallied quantities and types of publications delivered and returned.