Method and system for remote delivery of email

• US 8,713,107 B2
• Filed: 09/06/2002
• Issued: 04/29/2014
• Est. Priority Date: 09/06/2001
• Status: Active Grant

• Current Assignee: Andy Estes, Avila J. Albert, Baird Juckett, Brian Johnson, Don Ruth, Jason Sackett, Lev Elbert, Mark Famiglio, Norman Worthington, Rob Lincoln, Russ Saul
• Original Assignee: Andy Estes, Avila J. Albert, Baird Juckett, Brian Johnson, Don Ruth, Jason Sackett, Lev Elbert, Mark Famiglio, Norman Worthington, Rob Lincoln, Russ Saul
• Inventors: Avila, J. Albert, Elbert, Lev, Estes, Andy, Famiglio, Mark, Johnson, Brian, Juckett, Baird, Lincoln, Rob, Ruth, Don, Sackett, Jason, Saul, Russ, Worthington, Norman
• Primary Examiner(s): Dharia, Rupal
• Assistant Examiner(s): Nguyen, Van Kim T
• Application Number:
  US10/236,625
• Publication Number:
  US 20030126216A1
• Time in Patent Office: 4,253 Days
• Field of Search: 709/203, 709/206, 709/207, 709/218, 709/225, 709/247
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/063 Content adaptation, e.g. replacement of unsuitable content
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04L 67/306 User profiles

Abstract

A system and method for delivering electronic mail to the user at a previously defined remote location which also allows the user to reply to the email from such remote location is disclosed. An application program operates at the user'"'"'s home electronic mail communication system, typically a desktop PC, forwarding electronic mail messages through the internet to a central system, which contains user profile information and acts as a forwarding server. The system can also be applied to the user'"'"'s mail server instead of the user'"'"'s desktop PC. Preferred user profiles stored in the forwarding server determine how the server directs notification of new email to the user in accordance with the user'"'"'s preferred profile. Information regarding the pending emails are directed to the user'"'"'s mobile telephone or PDA device, allowing the user to determine whether to respond to the electronic mail presently or defer response, in accordance with the user'"'"'s preference at the time of receipt. The system provides for translation of email messages from text to speech for delivery to the user and also provides for speech to text transcription in the message response mode at the user'"'"'s selection.

Claims

1. A method of notifying of the arrival of and selectively forwarding e-mail messages sent to a user'"'"'s computer system to the user at a remote location transcribed to voice for delivery to the user at a remote location, comprising the steps:

receiving an email message by the user into the user'"'"'s email application on the user'"'"'s desktop or e-mail server;

replicating the received e-mail message for transmission to a forwarding server;

sending the replicated e-mail message to the forwarding server;

loading the user'"'"'s preferred message handling profile from a look-up table into the forwarding server;

comparing the replicated e-mail message as sent to the forwarding server with the user'"'"'s preferred message handling profile to select only the user preferred portion of the replicated email message to be forwarded, as loaded from the said user'"'"'s profile look-up table;

wherein said user'"'"'s profile look-up table includes handling instructions entered by the user for forwarding of said message;

converting the replicated e-mail message information header and replicated message information body from text to speech utilizing human transcription, wherein said human transcription is comprised of at least one human transcriber whom converts the replicated E-mail message to speech by reading the replicated e-mail message text and speaking the text for forwarding;

said transcription occurring at or after the time the replicated e-mail message is created on the forwarding server in accordance with the information loaded from the user profile look-up table;

forwarding only the portion of said message preferred by the user as set forth in the user profile look-up table;

said forwarding either occurring automatically or waiting for the user to collect said message, depending on the user preference set forth in the user profile look-up table;

redirecting said converted message to the user in accordance with the user'"'"'s message forwarding instructions provided by the user profile look-up table;

delivering the message by speech to the said user via telephone to a remote location accessed in accordance with said user profile look-up table;

listening to the message by the user;

said user electing to respond or defer a response to each said forwarded message;

said user then dictating the response to said message for forwarding and processing;

conversion of said user dictation by human transcription means and thereafter sending the converted response, said conversion including context recognition to determine the user'"'"'s intent in providing dictation instructions to respond wherein said human transcription is comprised of at least one human transcriber who converts said user'"'"'s speech to text by listening to said user'"'"'s speech and converting it to text;

delivering said user'"'"'s reply to the message originator, adding user'"'"'s original email address as a reply-to address to direct the message originator to send any reply to the original email address of the user;

wherein then the message originator receives the user'"'"'s response message bearing the reply-to address and may reply with a message to the reply-to address inserted by the forwarding server.