Media gateway health

• US 8,717,883 B2
• Filed: 12/17/2010
• Issued: 05/06/2014
• Est. Priority Date: 12/17/2010
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Inventors: Russell, James N., Scott, Ian C., Taylor, Bob E., Shell, Roy Curtis IV, Hawkins, Kenny M.
• Primary Examiner(s): Masur, Paul H
• Assistant Examiner(s): PHILLIPS, MICHAEL K
• Application Number:
  US12/971,700
• Publication Number:
  US 20120155297A1
• Time in Patent Office: 1,236 Days
• Field of Search: 370/401, 370/229, 370/237, 370/252, 701/414, 709/235, 709/FOR.138, 725/96, 379/265.03, 700/236
• US Class Current: 370/229
• CPC Class Codes: H04L 41/06 Management of faults, events, alarms or notifications
• CPC Class Codes: H04L 43/16 Threshold monitoring
• CPC Class Codes: H04L 47/20 Traffic policing
• CPC Class Codes: H04Q 2213/13163 Fault alarm
• CPC Class Codes: H04Q 2213/13164 Traffic (registration, measurement,...)
• CPC Class Codes: H04Q 2213/13166 Fault prevention
• CPC Class Codes: H04Q 2213/13175 Graphical user interface [GUI], WWW interface, visual indication
• CPC Class Codes: H04Q 2213/13176 Common channel signaling, CCS7
• CPC Class Codes: H04Q 2213/13196 Connection circuit/link/trunk/junction, bridge, router, gateway
• CPC Class Codes: H04Q 2213/13345 Intelligent networks, SCP
• CPC Class Codes: H04Q 3/0075 Fault management techniques
• CPC Class Codes: H04Q 3/0091 Congestion or overload control

Abstract

Data is received from a media gateway relating to a congestion level in the media gateway. In a computer having a processor and a memory, at least a first datum and a second datum included in the data are evaluated. Based on the evaluation, it is determined whether the congestion level exceeds a predetermined level. The congestion level is reported, including whether the congestion level exceeds the predetermined level.

Claims

1. A method, comprising:

retrieving data from a media gateway relating to a congestion level in the media gateway, the data including a first set of data including congested related information for a shelf in the media gateway and a second set of data relating to congestion in the media gateway over a given period of time;

evaluating, in a computer having a processor and a memory, at least a first datum included in the first set of data and a second datum included in the second set of data;

based on the evaluation, determining whether the congestion level exceeds a predetermined level identifying a poor health condition of the media gateway; and

reporting the congestion level, including whether the congestion level exceeds the predetermined level.

2. The method of claim 1, wherein the first datum and the second datum are each one of the congestion level, a central processing unit (CPU) level, a memory level, a call rate level, and inter-card messaging (ICM) level, a congestion duration, a call arrival rate, a call acceptance percentage, a call acceptance rate, a congestion level 1 count, a congestion level 1 total time, a congestion level 2 count, a congestion level 2 total time, a congestion level 3 count, a congestion level 3 total time, a number of call arrivals, a number of gateway calls rejected, a number of policy server calls rejected, an average call rate, and a peak call rate.

3. The method of claim 1, further comprising receiving an alarm code from the media gateway and using the alarm code to identify an alarm condition.

4. The method of claim 1, further comprising receiving a plurality of alarm codes from the media gateway at different times in a period of time and using the plurality of alarm codes to identify a trend in usage of the media gateway.

5. The method of claim 4, wherein the trend is one of accessibility of the media gateway and congestion in the media gateway over the period of time.

6. The method of claim 1, further comprising receiving additional sets of data at periodic intervals, and using the data and the additional sets of data to identify a trend in usage of the media gateway.

7. The method of claim 6, wherein the trend is one of accessibility of the media gateway and congestion in the media gateway.

8. The method of claim 1, wherein the data received from the media gateway includes a set of data indicative of a configuration of the gateway, and further comprising determining the predetermined level according to the set of data indicative of the configuration of the gateway.

9. A system, comprising:

a computer having a processor and a memory, the computer configured to;

retrieve data from a media gateway relating to a congestion level in the media gateway, the data including a first set of data including congested related information for a shelf in the media gateway and a second set of data relating to congestion in the media gateway over a given period of time;

evaluate at least a first datum included in the first set of data and a second datum included in the second set of data;

based on the evaluation, determine whether the congestion level exceeds a predetermined level identifying a poor health condition of the media gateway; and

report the congestion level, including whether the congestion level exceeds the predetermined level.

10. The system of claim 9, wherein the first datum and the second datum are each one of the congestion level, a central processing unit (CPU) level, a memory level, a call rate level, and inter-card messaging (ICM) level, a congestion duration, a call arrival rate, a call acceptance percentage, a call acceptance rate, a congestion level 1 count, a congestion level 1 total time, a congestion level 2 count, a congestion level 2 total time, a congestion level 3 count, a congestion level 3 total time, a number of call arrivals, a number of gateway calls rejected, a number of policy server calls rejected, an average call rate, and a peak call rate.

11. The system of claim 9, the computer further configured to receive an alarm code from the media gateway and to use the alarm code to identify an alarm condition.

12. The system of claim 9, the computer further configured to receive a plurality of alarm codes from the media gateway at different times in a period of time and to use the plurality of alarm codes to identify a trend in usage of the media gateway.

13. The system of claim 12, wherein the trend is one of accessibility of the media gateway and congestion in the media gateway over the period of time.

14. The system of claim 9, the computer further configured to receive additional sets of data at periodic intervals, and to use the data and the additional sets of data to identify a trend in usage of the media gateway.

15. The system of claim 14, wherein the trend is one of accessibility of the media gateway and congestion in the media gateway.

16. The system of claim 9, wherein the data received from the media gateway includes a set of data indicative of a configuration of the gateway, and further comprising determining the predetermined level according to the set of data indicative of the configuration of the gateway.

17. A non-transitory computer-readable medium including instructions stored thereon, the instructions including instructions for:

retrieving data from a media gateway relating to a congestion level in the media gateway, the data including a first set of data including congested related information for a shelf in the media gateway and a second set of data relating to congestion in the media gateway over a given period of time;

evaluating, in a computer having a processor and a memory, at least a first datum included in the first set of data and a second datum included in the second set of data;

based on the evaluation, determining whether the congestion level exceeds a predetermined level identifying a poor health condition of the media gateway; and

reporting the congestion level, including whether the congestion level exceeds the predetermined level.

18. The medium of claim 17, wherein the first datum and the second datum are each one of the congestion level, a central processing unit (CPU) level, a memory level, a call rate level, and inter-card messaging (ICM) level, a congestion duration, a call arrival rate, a call acceptance percentage, a call acceptance rate, a congestion level 1 count, a congestion level 1 total time, a congestion level 2 count, a congestion level 2 total time, a congestion level 3 count, a congestion level 3 total time, a number of call arrivals, a number of gateway calls rejected, a number of policy server calls rejected, an average call rate, and a peak call rate.

19. The medium of claim 17, the instructions further comprising instructions for receiving an alarm code from the media gateway and using the alarm code to identify an alarm condition.

20. The medium of claim 17, the instructions further comprising instructions for receiving a plurality of alarm codes from the media gateway at different times in a period of time and using the plurality of alarm codes to identify a trend in usage of the media gateway.

21. The medium of claim 20, wherein the trend is one of accessibility of the media gateway and congestion in the media gateway over the period of time.

22. The medium of claim 17, the instructions further comprising instructions for receiving additional sets of data at periodic intervals, and using the data and the additional sets of data to identify a trend in usage of the media gateway.

23. The medium of claim 22, wherein the trend is one of accessibility of the media gateway and congestion in the media gateway.

24. The medium of claim 17, wherein the data received from the media gateway includes a set of data indicative of a configuration of the gateway, and further comprising determining the predetermined level according to the set of data indicative of the configuration of the gateway.