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Extensible and secure transmission of multiple conversation contexts

  • US 8,718,042 B2
  • Filed: 05/08/2008
  • Issued: 05/06/2014
  • Est. Priority Date: 05/08/2008
  • Status: Active Grant
First Claim
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1. A computer-implemented information sharing system, comprising:

  • an input component for receiving data from an initial recipient of a telephonic call, the data comprising a context of the telephonic call, wherein the telephonic call is for a receiving party from a calling party;

    a context component for electronically recording and storing the context in association with the telephonic call of a communications system;

    a description component for generating a content description for content of the context;

    a transfer component for receiving a call transfer request from the initial recipient and transferring the context and the content description with the transfer to the receiving party of the telephonic call, the context and the content description being transferred based on an indication received from the initial recipient after putting the calling party on hold, wherein the indication represents support for transfer of the context and the content description to the calling party; and

    a rendering component for rendering to the receiving party at least a portion of the content of the context and the content description including the data received from the initial recipient of the telephonic call, and wherein the at least a portion of the content and the content description being initially presented in a toast window before accepting the telephonic call and then in a conversation window based on acceptance of the telephonic call, wherein the input component receives a confirmation from the receiving party for the acceptance of transfer for the telephonic call based on the rendered content in the toast window, and the transfer component is completes transfer of the telephonic call to the receiving party based on the confirmation.

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