Method and apparatus for automatically building conversational systems
First Claim
Patent Images
1. A method comprising:
- prompting a user, via a prompt, to provide information associated with a field on a form;
receiving speech from the user in response to the prompt;
converting, via a processor, the speech to a text;
filling in the field of the form with the text, to yield a filled form; and
receiving a webpage generated based on the filled form.
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Abstract
A system and method provides a natural language interface to world-wide web content. Either in advance or dynamically, webpage content is parsed using a parsing algorithm. A person using a telephone interface can provide speech information, which is converted to text and used to automatically fill in input fields on a webpage form. The form is then submitted to a database search and a response is generated. Information contained on the responsive webpage is extracted and converted to speech via a text-to-speech engine and communicated to the person.
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Citations
20 Claims
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1. A method comprising:
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prompting a user, via a prompt, to provide information associated with a field on a form; receiving speech from the user in response to the prompt; converting, via a processor, the speech to a text; filling in the field of the form with the text, to yield a filled form; and receiving a webpage generated based on the filled form. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A system comprising:
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a processor; and a computer-readable storage medium having instructions stored which, when executed on the processor, cause the processor to perform operations comprising; prompting a user, via a prompt, to provide information associated with a field on a form; receiving speech from the user in response to the prompt; converting the speech to a text; filling in the field of the form with the text, to yield a filled form; and receiving a webpage generated based on the filled form. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A computer-readable storage device having instructions stored which, when executed on a computing device, cause the computing device to perform operations comprising:
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prompting a user, via a prompt, to provide information associated with a field on a form; receiving speech from the user in response to the prompt; converting the speech to a text; filling in the field of the form with the text, to yield a filled form; and receiving a webpage generated based on the filled form. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification