Methods and systems for online counseling sessions and clinics
First Claim
1. A method for remotely conducting counseling sessions between a client and an expert using an IP-based network, the method comprising:
- providing a website accessible to the network;
an expert accessing the website;
the expert customizing a first virtual waiting room according to a feature selected from the group consisting of an issue of a client, a need of a client, a want of a client, and a disorder of a client;
the client accessing the website;
the client searching a list of online experts including the expert;
the client logging into the website;
the client selecting the expert for a therapy session;
the client initially completing intake and registration forms within the first virtual waiting room customized by the expert;
the expert remotely conducting a counseling session with the client using videoconferencing;
ending the counseling session;
the client automatically returning to the first virtual waiting room to review and optionally purchase items selected for the client by the expert; and
the client optionally scheduling another counseling session with the expert.
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Accused Products
Abstract
Methods and systems for online counseling sessions conducted over the Internet are disclosed. In some configurations, a method for remotely conducting counseling sessions between a client and an expert using an IP-based network includes providing a website accessible to the network wherein the expert and a client both have access to the website. In such configurations, upon accessing and logging into the website, the client is permitted to search a database for online experts and select an appropriate expert for a counseling session. In some configurations, the client initially completes various intake and/or registration forms in a virtual waiting room, wherein such forms are customized per the relevant expert. The method continues as an expert remotely conducts a counseling session with the client via remote means, including video conferencing. Following the counseling session, the client is automatically returned to the virtual waiting room and provided with subsequent counseling based options.
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Citations
39 Claims
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1. A method for remotely conducting counseling sessions between a client and an expert using an IP-based network, the method comprising:
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providing a website accessible to the network; an expert accessing the website; the expert customizing a first virtual waiting room according to a feature selected from the group consisting of an issue of a client, a need of a client, a want of a client, and a disorder of a client; the client accessing the website; the client searching a list of online experts including the expert; the client logging into the website; the client selecting the expert for a therapy session; the client initially completing intake and registration forms within the first virtual waiting room customized by the expert; the expert remotely conducting a counseling session with the client using videoconferencing; ending the counseling session; the client automatically returning to the first virtual waiting room to review and optionally purchase items selected for the client by the expert; and the client optionally scheduling another counseling session with the expert. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39)
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Specification
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- Resources
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Current AssigneeTeladoc Health, Inc.
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Original AssigneeJustin Kahn
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InventorsKahn, Justin
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Primary Examiner(s)Anwah, Olisa
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Application NumberUS13/372,365Publication NumberTime in Patent Office813 DaysField of Search348/14.01, 348/14.08, 379/93.21, 379/158, 379/202.01US Class Current379/93.12CPC Class CodesG06Q 10/10 Office automation; Time man...G16H 80/00 ICT specially adapted for f...H04L 65/4025 where none of the additiona...
