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Assessing application performance with an operational index

  • US 8,725,741 B2
  • Filed: 04/11/2012
  • Issued: 05/13/2014
  • Est. Priority Date: 12/04/2011
  • Status: Active Grant
First Claim
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1. A computer-implemented method of identifying a source of a problem in an application running on a computer system, the method comprising:

  • receiving, by a server, data related to a plurality of types of metrics associated with the application;

    determining, by the server, a respective first value for each type of metric that corresponds to unsatisfactory performance;

    determining, by the server, a respective second value for each type of metric that corresponds to satisfactory performance;

    determining, by the server, a respective parameter for each type of metric that indicates a sensitivity of a respective index to a change in the corresponding type of metric between the respective first and second values; and

    calculating, by the server, the respective index for each type of metric that ranges between the respective first and second values based on the respective first value, the respective second value, and the respective parameter.

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