E-mail management services
First Claim
1. A messaging system for managing the transmission of electronic messages from sending mail servers having a network domain associated therewith, comprising:
- an intermediate service that comprises a message management system and intercepts the electronic messages from a sending mail server to a destination mail server before the electronic messages are received at any gateway to a network having the destination mail server and any terminals connected thereto for receiving incoming electronic messages from the destination mail server;
a data structure that stores source data and destination data for at least some of the electronic messages and metadata derived from at least some of the electronic messages;
an interpreter process that analyzes the source data, destination data, and metadata stored in the data structure to detect message traffic patterns;
responsive to the detected message traffic patterns violating at least one predetermined rule, said interpreter process updating disposition instructions for subsequent electronic messages; and
a computer process that is coupled to the data structure and the interpreter process, the computer process managing the transmission of a subsequent electronic message according to the disposition instructions thereby managing the transmission of the subsequent electronic message.
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Accused Products
Abstract
The present invention provides an electronic message management system (EMS) that includes a real-time feedback loop where data is collected from the electronic messages on incoming connection attempts, outgoing delivery attempts, and message content analysis, and written to a centralized data matrix. A separate process accesses the data matrix and analyzes trends in that data. The detected data patterns, trends or behavior is based on configuration parameters for the recipient. Based on these determinations, the process is able to instruct components in the EMS to accept, redirect, refuse, modify, defer, or otherwise dispose of the connection request, the delivery attempt, or the message. Associated methods for managing the transmission of electronic messages are also disclosed.
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Citations
12 Claims
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1. A messaging system for managing the transmission of electronic messages from sending mail servers having a network domain associated therewith, comprising:
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an intermediate service that comprises a message management system and intercepts the electronic messages from a sending mail server to a destination mail server before the electronic messages are received at any gateway to a network having the destination mail server and any terminals connected thereto for receiving incoming electronic messages from the destination mail server; a data structure that stores source data and destination data for at least some of the electronic messages and metadata derived from at least some of the electronic messages; an interpreter process that analyzes the source data, destination data, and metadata stored in the data structure to detect message traffic patterns; responsive to the detected message traffic patterns violating at least one predetermined rule, said interpreter process updating disposition instructions for subsequent electronic messages; and a computer process that is coupled to the data structure and the interpreter process, the computer process managing the transmission of a subsequent electronic message according to the disposition instructions thereby managing the transmission of the subsequent electronic message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method of managing the transmission of incoming electronic messages from sending email servers having respective network domains associated therewith, wherein electronic messages from the sending mail servers comprise source data, comprising:
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intercepting the electronic messages sent from the sending mail servers to the destination mail servers before the electronic messages are received by any gateway to a network having one of the destination mail servers and any terminals connected thereto receiving incoming electronic messages from the destination mail server; storing the source data and destination data for at least some of the incoming electronic messages; supplementing the source data with metadata derived from at least some of the electronic messages; and an interpreter process that analyzes the source data, destination data, and metadata stored in the data structure to detect message traffic patterns; responsive to the detected message traffic patterns violating at least one predetermined rule, said interpreter process updating disposition instructions for subsequent electronic messages; and managing the transmission of a subsequent electronic message according to the disposition instructions thereby managing the transmission of the electronic message. - View Dependent Claims (10, 11, 12)
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Specification