Techniques for providing connections to services in a network environment

• US 8,725,892 B2
• Filed: 08/17/2010
• Issued: 05/13/2014
• Est. Priority Date: 05/19/2004
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Reese, David Byrne
• Primary Examiner(s): COULTER, KENNETH R
• Application Number:
  US12/858,146
• Publication Number:
  US 20110060842A1
• Time in Patent Office: 1,365 Days
• Field of Search: 709/232, 709/230, 709/246, 709/217, 709/218, 709/238, 709/239, 709/220, 709/221, 709/226, 709/227
• US Class Current: 709/232
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 49/253 using establishment or release of connections between ports

Abstract

Methods and apparatus for facilitating consumption of services via a services network are described. Access is provided to a services directory which identifies a plurality of services and at least one connector for facilitating consumption of each of the services via the network. Each connector is operable to mediate communication protocol and business policy differences between a first network end point associated with the corresponding service and a second network end point associated with a consumer of the service. For each of selected ones of the connectors, information accessible via the services directory is provided regarding how to use the connector to consume the corresponding service. For each of selected ones of the services, access to a connector design process is provided via the services directory. The connector design process is operable to facilitate creation of a new connector for the corresponding service, and to specify at least one business process for mediating the business policy differences.

Claims

1. A computer-implemented method for mediating user access to services over a network, the method comprising:

maintaining on a service network host a registry of a plurality of services offered to a plurality of users over the network, the registry of services including a descriptive representation of the plurality of services, wherein the services are offered by entities independent from the service network host;

maintaining on the service network host an association between a plurality of connectors and the plurality of services;

responsive to an instruction, creating a first connector configured to communicate with the first service, the instruction indicating a first format for receiving messages at the first connector, the first service being configured to receive messages in accordance with a second format, and the first connector being configured, in accordance with the instruction, to translate received messages from the second format to the first format; and

providing, from the registry to a user over the network, specifications for using the first connector to interact with the first service over the network.

2. The computer-implemented method of claim 1 further comprising:

controlling the visibility of the first connector in the registry to the first user according to an identity of the first user on the first computer.

3. The computer-implemented method of claim 1 further comprising:

maintaining a policy framework on the first computer, the policy framework describing one or more of an access mechanism, an authentication mechanism, and an encryption technology associated with use of one or more of the registry and the first service.

4. The computer-implemented method of claim 1, wherein one or more of the plurality of connectors are configured to mediate one or more differences in communication protocol or business policy between one or more senders of the requests and a corresponding service.

5. The computer-implemented method of claim 4, wherein one or more of the connectors comprises both an inbound mapping process and an outbound mapping process for mediating the one or more differences in communication protocol or business policy.

6. The computer-implemented method of claim 5, wherein at least one of the inbound mapping process and the outbound mapping process resides in the network.

7. The computer-implemented method of claim 5, wherein at least one of the inbound mapping process and the outbound mapping process resides in an enterprise network associated with the corresponding service.

8. The computer-implemented method of claim 1, wherein the plurality of services employ a plurality of interfaces at least one of which is not directly interoperable with one or more other interfaces.

9. The computer-implemented method of claim 1, wherein the service network host is configured to provide information describing one or more of the plurality of connectors, the information including one or more of the following:

use instructions, authentication information, an address of an interface operable to communicate with the connector, a message schema associated with the connector, and a web services description language (WSDL) file associated with the service corresponding to the connector.

10. The computer-implemented method of claim 1 further comprising:

receiving, at the service network host, a request to create a new connector for a second one of the plurality of services using a connector design process, the second service configured to receive messages in accordance with a first communication protocol or a first business policy;

receiving, at the service network host, an instruction specifying a second communication protocol or a second business policy for receiving messages at the new connector;

receiving, at the service network host, an instruction specifying a business process for creating first mediated messages based on the messages received at the new connector, the business process mediating one or more differences among the first and second communication protocols or business policies; and

providing the new connector available for use for communicating with the second service.

11. The computer-implemented method of claim 10, wherein the instruction specifying the second communication protocol or the second business policy comprises a post interface binding corresponding to an interface selected from the group consisting of:

a SOAP interface, an FTP interface, an AS2 interface, a synchronous interface, an asynchronous interface, and a custom interface.

12. A computer-implemented method for mediating user access to services over a network, the method comprising:

maintaining on a service network host a registry of a plurality of services offered to a plurality of users over the network, the registry of services including an extensible markup language (XML) representation of the plurality of services, wherein the services are offered by entities independent from the service network host;

maintaining on the service network host an association between a plurality of connectors and the plurality of services;

responsive to an instruction, creating a first connector configured to communicate with the first service, the instruction indicating a first web services description language (WSDL) format for receiving messages at the first connector, the first service being configured to receive messages in accordance with a second WSDL format, and the first connector being configured, in accordance with the instruction, to translate received messages from the second format to the first format; and

providing, from the registry to a user over the network, specifications for using the first connector to interact with the first service over the network.

13. The computer-implemented method of claim 12 further comprising:

controlling the visibility of the first connector in the registry to the first user according to an identity of the first user on the first computer.

14. The computer-implemented method of claim 12 further comprising:

maintaining a policy framework on the first computer, the policy framework describing one or more of an access mechanism, an authentication mechanism, and an encryption technology associated with use of one or more of the registry and the second service.

15. The computer-implemented method of claim 12, wherein one or more of the plurality of connectors are configured to mediate one or more differences in communication protocol or business policy between one or more senders of the requests and a corresponding service.

16. The computer-implemented method of claim 15, wherein one or more of the connectors comprises both an inbound mapping process and an outbound mapping process for mediating the one or more differences in communication protocol or business policy.

17. The computer-implemented method of claim 16, wherein at least one of the inbound mapping process and the outbound mapping process resides in the network.

18. The computer-implemented method of claim 17, wherein at least one of the inbound mapping process and the outbound mapping process resides in an enterprise network associated with the corresponding service.

19. The computer-implemented method of claim 12, wherein the service network host is configured to provide information describing one or more of the plurality of connectors, the information including one or more of the following:

use instructions, authentication information, an address of an interface operable to communicate with the connector, a message schema associated with the connector, and a web services description language (WSDL) file associated with the service corresponding to the connector.

20. The computer-implemented method of claim 12 further comprising:

receiving, at the service network host, a request to create a new connector for a second one of the services using a connector design process, the second service configured to receive messages in accordance with a first communication protocol or a first business policy;

receiving, at the service network host, an instruction specifying a second communication protocol or a second business policy for receiving messages at the new connector;

receiving, at the service network host, an instruction specifying a business process for creating first mediated messages based on the messages received at the new connector, the business process mediating one or more differences among the first and second communication protocols or business policies; and

providing the new connector available for use for communicating with the second service.

21. The computer-implemented method of claim 20, wherein the instruction specifying the second communication protocol or the second business policy comprises a post interface binding corresponding to an interface selected from the group consisting of:

a SOAP interface, an FTP interface, an AS2 interface, a synchronous interface, an asynchronous interface, and a custom interface.

22. A computer-implemented method for mediating user access to services over a network, the method comprising:

maintaining on a service network host a registry of a plurality of services offered to a plurality of users over the network, the registry of services including an extensible markup language (XML) representation of the plurality of services, wherein the services are offered by entities that are independent from the service network host;

maintaining on the service network host an association between a plurality of connectors and the plurality of services;

responsive to an instruction, creating a first connector configured to communicate with the first service, the instruction indicating a first format for receiving messages at the first connector, the first service being configured to receive messages in accordance with a second WSDL format, and the first connector being configured, in accordance with the instruction, to translate received messages from the second format to the first format; and

providing, from the registry to a user over the network, specifications for using the first connector to interact with the first service over the network.

23. The computer-implemented method of claim 22, wherein the first format specifies that messages be encoding using either simple object access protocol (SOAP) or comma separated values (CSV), and wherein the first format specifies that messages be transmitted according to either hypertext transport protocol (HTTP) or file transport protocol (FTP).

24. The computer-implemented method of claim 22 further comprising:

controlling the visibility of the first connector in the registry to the first user according to an identity of the first user on the first computer.

25. The computer-implemented method of claim 22 further comprising:

maintaining a policy framework on the first computer, the policy framework describing one or more of an access mechanism, an authentication mechanism, and an encryption technology associated with use of one or more of the registry and the first service.

26. The computer-implemented method of claim 22, wherein one or more of the plurality of connectors are configured to mediate one or more differences in communication protocol or business policy between one or more senders of the requests and a corresponding service.

27. The computer-implemented method of claim 26, wherein one or more of the connectors comprises both an inbound mapping process and an outbound mapping process for mediating the one or more differences in communication protocol or business policy.

28. The computer-implemented method of claim 27, wherein at least one of the inbound mapping process and the outbound mapping process resides in the network.

29. The computer-implemented method of claim 27, wherein at least one of the inbound mapping process and the outbound mapping process resides in an enterprise network associated with the corresponding service.

30. The computer-implemented method of claim 22, wherein the plurality of services employ a plurality of interfaces at least one of which is not directly interoperable with one or more other interfaces.

31. The computer-implemented method of claim 22, wherein the service network host is configured to provide information describing one or more of the plurality of connectors, the information including one or more of the following:

use instructions, authentication information, an address of an interface operable to communicate with the connector, a message schema associated with the connector, and a web services description language (WSDL) file associated with the service corresponding to the connector.

32. The computer-implemented method of claim 22 further comprising:

receiving, at the service network host, a request to create a new connector for a second one of the services using a connector design process, the second service configured to receive messages in accordance with a first communication protocol or a first business policy;

receiving, at the service network host, an instruction specifying a second communication protocol or a second business policy for receiving messages at the new connector;

receiving, at the service network host, an instruction specifying a business process for creating first mediated messages based on the messages received at the new connector, the business process mediating one or more differences among the first and second communication protocols or business policies; and

providing the new connector available for use for communicating with the second service.

33. The computer-implemented method of claim 32, wherein the instruction specifying the second communication protocol or the second business policy comprises a post interface binding corresponding to an interface selected from the group consisting of:

a SOAP interface, an FTP interface, an AS2 interface, a synchronous interface, an asynchronous interface, and a custom interface.