System and method for connecting, configuring and testing new wireless devices and applications

• US 8,730,820 B2
• Filed: 08/09/2013
• Issued: 05/20/2014
• Est. Priority Date: 01/05/2010
• Status: Active Grant

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Jasper Wireless, Inc. (Cisco Systems, Inc.)
• Inventors: Potter, Scott, Govan, Curtis, Namie, Macario, Lacy, Paul, Gupta, Amit, Poon, Terrence
• Primary Examiner(s): Duong, Frank
• Application Number:
  US13/963,830
• Publication Number:
  US 20130331080A1
• Time in Patent Office: 284 Days
• Field of Search: 370/241, 370/246, 370/250, 370252-253, 455423-425, 455/57.11, 455/115.1, 455/226.1
• US Class Current: 370/241
• CPC Class Codes: H04L 41/0253 using browsers or web-pages for accessing management information
• CPC Class Codes: H04L 43/0811 by checking connectivity
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04M 3/42144 by service provider
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 24/06 Testing, supervising or monitoring using simulated traffic
• CPC Class Codes: H04W 4/50 Service provisioning or reconfiguring
• CPC Class Codes: H04W 4/70 Services for machine-to-machine communication [M2M] or machine type communication [MTC]
• CPC Class Codes: H04W 76/11 Allocation or use of connection identifiers
• CPC Class Codes: H04W 8/04 Registration at HLR or HSS [Home Subscriber Server]

Abstract

A system, apparatus, and method are provided for connecting, configuring and testing new wireless devices and applications. For example, one embodiment of a computer-implemented method for enabling a trial wireless device comprises: automatically pre-provisioning one or more trial SIM cards for operation on a particular wireless cellular network on behalf of a prospective customer; automatically pre-configuring a trial wireless machine-to-machine (“M2M”) device on behalf of the prospective customer; wherein the trial M2M device includes testing and monitoring program code which, when the trial M2M device is connected to a computer system, performs the operations of: automatically connecting to the wireless cellular network execute a plurality of test operations for testing the SIM card and the trial M2M device, the test operations including determining whether the SIM card is correctly provisioned for the wireless network; determining whether the trial M2M wireless device is operating properly; and determining the existence of wireless data connectivity.

Claims

1. A control center server for enabling a wireless device to operate on a wireless cellular network comprising:

a processor; and

a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to;

receive user data representative of a user from the wireless device;

automatically pre-provision one or more Subscriber Identity Module (SIM) cards for operation on the wireless cellular network on behalf of the user;

automatically pre-configure the wireless device, wherein the wireless device includes testing program code which enables a connection to the wireless cellular network and executes a plurality of test operations for testing the wireless device and the one or more SIM cards; and

receive results data generated by the plurality of test operations from the wireless device, the results data is utilized for analyzing and troubleshooting connectivity problems associated with the wireless device.

2. The control center server as in claim 1 wherein pre-provision one or more SIM cards comprises registering the one or more SIM cards with a Home Location Register (“

HLR”

) of a service provider of the wireless cellular network.

3. The control center server as in claim 2 wherein pre-provision further comprises pre-configuring a communication profile specifying the wireless services allocated to the one or more SIM cards and/or a rate plan associated with the one or more SIM cards.

4. The control center server as in claim 1 wherein pre-configure the wireless device further comprises pre-installing an access point name (“

APN”

) for identifying a particular Gateway GPRS Support Node on the wireless cellular network.

5. The control center server as in claim 4 wherein the access point name (“

APN”

) identifies the particular Gateway GPRS Support Node in communication with the control center server.

6. The control center server as in claim 1 wherein pre-configure the wireless device further comprises pre-installing a hostname of the control center server for running one or more network traffic tests with the wireless device.

7. The control center server as in claim 1 wherein enabling the network connection comprises establishing a communication channel between the wireless device and the control center server over the wireless cellular network.

8. The control center server as in claim 1 wherein the testing program code performs the additional operations of:

automatically directing the user to a Website coupled to the control center server, the Website providing the user with a Web-based graphical user interface (“

GUI”

) for reviewing test data associated with the plurality of tests and connection data associated with connectivity of the wireless device, and providing additional diagnostics tests for testing the wireless device.

9. The control center server as in claim 1 wherein the wireless device comprises a wireless interface for connecting to the control center server and wherein, when the wireless device is connected to the control center server, the testing program code performs the operations of:

automatically connecting to the wireless cellular network and executing a plurality of test operations for testing the SIM card and the wireless device, the test operations including determining whether the SIM card is correctly provisioned for the wireless network;

determining whether the wireless device is operating properly; and

determining the existence of wireless data connectivity.

10. The control center server as in claim 1 wherein the testing program code is further configured to verify Internet Packet (IP) network connectivity of the wireless device.

11. The control center server as in claim 1 wherein the user data comprises at least one of contact information, an address, an account information, a user name, a password, a referral code, payment information, credit card data, billing information, and shipping information.