System and method for tracking and rewarding media and entertainment usage including substantially real time rewards

• US 8,732,739 B2
• Filed: 07/18/2012
• Issued: 05/20/2014
• Est. Priority Date: 07/18/2011
• Status: Active Grant

• Current Assignee: Perk.com US Inc. (Tremor International Ltd.)
• Original Assignee: Viggle Incorporated
• Inventors: Sillerman, Robert F. X.
• Primary Examiner(s): Kumar, Pankaj
• Assistant Examiner(s): BROWN, RUEBEN M
• Application Number:
  US13/552,546
• Publication Number:
  US 20130145390A1
• Time in Patent Office: 671 Days
• Field of Search: 725/9, 725/23, 725/18, 725/19, 725/20, 725/14, 725/38, 704/270
• US Class Current: 725/18
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: H04N 21/23418 involving operations for analysing video streams, e.g. detecting features or characteristics television picture signal circuitry for scene change detection H04N5/147; filtering for image enhancement G06T5/00; methods or arrangements for recognising scenes G06V20/00; arrangements characterised by components specially adapted for monitoring, identification or recognition of video in broadcast systems H04H60/59
• CPC Class Codes: H04N 21/2343 involving reformatting operations of video signals for distribution or compliance with end-user requests or end-user device requirements video transcoding H04N19/40; media packet handling at the source H04L65/762
• CPC Class Codes: H04N 21/42203 sound input device, e.g. microphone
• CPC Class Codes: H04N 21/4725 using interactive regions of the image, e.g. hot spots details of information retrieval from the Internet by using URLs G06F16/955; processing chained hypermedia data for information retrieval G06F16/94
• CPC Class Codes: H04N 21/47815 Electronic shopping payment schemes, payment architectures or payment protocols for electronic shopping systems G06Q20/12
• CPC Class Codes: H04N 21/4784 receiving rewards
• CPC Class Codes: H04N 21/4788 communicating with other users, e.g. chatting arrangements for providing for computer conferences, e.g. chat rooms, to substation in data switching networks H04L12/1813; distributed application using peer-to-peer [P2P] networks H04L67/104

Abstract

The present invention relates to systems and methods for rewarding entertainment consumers, and more specifically to a system and method for rewarding people for watching or otherwise engaging in various forms of media and entertainment (e.g. broadcast TV, on-demand TV, games, live entertainment, movies, and radio) to promote loyalty to or improve recognition of all entertainment, while collecting useful data about the media consumption habits as well as the rewards consumption patterns associated with those consumers.

Claims

1. A system for rewarding a viewer for engaging with entertainment comprising:

a database for storing a viewer account associated with the viewer;

a viewer identification engine that interacts with and obtains information from the viewer, the viewer identification engine populating the viewer account;

an audio capture program deployed local to the viewer, the audio capture program being in operable association with a microphone and a user interface that provides for activation of the microphone such that an audio segment is captured from the entertainment as part of a check-in process associated with the entertainment;

an audio identification engine operably connected to the audio capture program to receive the captured audio segment and compare the captured audio segment to known audio segments associated with known entertainment to identify the entertainment and for checking into the identified entertainment;

a viewer feedback engine operably connected to the user interface such that the viewer is provided with feedback regarding the viewer'"'"'s engagement with the checked into entertainment, wherein the feedback provides incentives to the viewer;

a reward identification engine operably connected to the audio identification engine and the viewer identification engine, said reward identification engine for identifying an awardable action associated with the checked into entertainment, tracking the viewer'"'"'s interaction with the system, and assigning the loyalty points based on that interaction and the awardable action; and

a reward fulfillment engine that facilitates the viewer'"'"'s redemption of the loyalty points for rewards and distributes the rewards.

2. The system according to claim 1 wherein the user interface operably associated with the audio capture program provides for manual activation of the microphone.

3. The system according to claim 2 wherein the audio capture program converts the captured audio segment to an audio fingerprint.

4. The system according to claim 3 wherein the audio fingerprint is smaller than the captured audio segment from which it is converted and the conversion takes place local to the viewer.

5. The system according to claim 3 wherein the user interface operably associated with the audio capture program provides for multiple manual activations of the microphone.

6. The system according to claim 4 wherein the viewer identification engine initially obtains only basic viewer information.

7. The system according to claim 6 wherein the reward fulfillment engine provides a plurality of rewards for redemption with a number of loyalty points.

8. The system according to claim 7 wherein one of the plurality of rewards is a tangible prize, the viewer identification engine obtains a mailing address from the viewer for mailing the tangible prize.

9. The system according to claim 8 wherein a second of the plurality of rewards is an electronic prize, the viewer identification engine obtains an electronic address from the viewer for providing the electronic prize.

10. The system according to claim 9 wherein the reward identification engine provides loyalty points to a viewer for performing a selected activity.

11. The system according to claim 10 wherein the activity is selected from the group consisting of watching a broadcast for a number of consecutive weeks, interacting with the broadcast, interacting with advertisements, sharing information about the broadcast, chatting with other viewers during the broadcast, participation in a social network, referring other viewers, activating the audio capture program, viewing a newsletter, and providing additional viewer profile information and combinations thereof.

12. The system according to claim 11 wherein the additional viewer profile information is selected from the group consisting of an e-mail address, a Facebook account, a Twitter account, a mobile phone number, third party loyalty card numbers, and combinations thereof.

13. The system according to claim 12 wherein the reward identification engine adjusts the loyalty points on a viewer-by-viewer basis for each activity based on data in the viewer account.

14. The system according to claim 13 wherein the reward fulfillment engine adjusts the plurality of rewards available to the viewer on a viewer-by-viewer basis based on data in the viewer account.

15. The system according to claim 1 wherein the reward identification engine provides loyalty points to a viewer for performing a selected activity.

16. The system according to claim 15 wherein the activity is selected from the group consisting of watching a broadcast for a number of consecutive weeks, interacting with the broadcast, interacting with advertisements, sharing information about the broadcast, chatting with other viewers during the broadcast, participation in a social network, referring other viewers, activating the audio capture program, viewing a newsletter, and providing additional viewer profile information and combinations thereof.

17. The system according to claim 16 wherein the additional viewer profile information is selected from the group consisting of an e-mail address, a Facebook account, a Twitter account, a mobile phone number, third party loyalty card numbers and combinations thereof.

18. The system according to claim 17 wherein the reward identification engine adjusts the loyalty points for each activity on a viewer-by-viewer basis based on data in the viewer account.

19. The system according to claim 18 wherein the reward fulfillment engine adjusts the plurality of rewards available to the viewer on a viewer-by-viewer basis based on data in the viewer account.

20. The system according to claim 1 wherein the viewer identification engine sends personalized communications to the viewer on a viewer-by-viewer basis based on data in the viewer account to incentivize the viewer to log into the system.

21. The system according to claim 1 further comprising an analytical engine operably connected to the viewer feedback engine to analyze information obtained about the viewer.

22. The system according to claim 21 further comprising a programming engine operably connected to the reward identification engine to provide viewers with entertainment and advertisements based on information from the analytical engine.

23. The system according to claim 21 further comprising a programming engine operably connected to the reward identification engine to provide viewers with advertisements based on information from the analytical engine.

24. A system for rewarding a viewer for engaging with entertainment comprising:

a database for storing a viewer account;

a viewer identification engine that interacts with and obtains information from the viewer, the viewer identification engine populating the viewer account, wherein the view identification engine is configured to send communications to the viewer to incentivize the view to log into the system;

an audio capture program deployed local to the viewer, the audio capture program being in operable association with a microphone such that an audio segment is captured from the entertainment as part of a check-in process associated with the entertainment;

an audio identification engine operably connected to the audio capture program to receive the captured segment and compare the captured segment to known segments associated with known entertainment in a database to identify the entertainment and for checking into the identified entertainment;

a viewer feedback engine operably connected to the user interface such that the viewer is provided with feedback regarding the viewer'"'"'s engagement with the checked into entertainment, wherein the feedback provides incentives to the viewer;

a reward identification engine operably connected to the viewer identification engine that identified an awardable action associated with the checked into entertainment, tracks the viewer'"'"'s interaction with the system, and assigns loyalty points based on that interaction and the awardable action, wherein the reward identification engine provides for adjusting the loyalty points on a viewer-by-viewer basis based on data in the viewer account; and

a reward fulfillment engine that facilitates the viewer'"'"'s redemption of the loyalty points for rewards and distributes the rewards.

25. The system according to claim 24 wherein the audio capture program converts the captured audio segment to an audio fingerprint.

26. The system according to claim 25 wherein the audio fingerprint is smaller than the captured audio segment from which it is converted and the conversion takes place local to the viewer.

27. The system according to claim 26 wherein the viewer identification engine initially obtains only basic viewer information.

28. The system according to claim 27 wherein the reward fulfillment engine provides a plurality of rewards for redemption with a number of loyalty points.

29. The system according to claim 28 wherein one of the plurality of rewards is a tangible prize and wherein the viewer identification engine obtains a mailing address from the viewer for mailing the tangible prize to the viewer.

30. The system according to claim 29 wherein a second of the plurality of rewards is an electronic prize and wherein the viewer identification engine obtains an electronic address from the viewer for providing the electronic prize to the viewer.

31. The system according to claim 30 wherein the reward identification engine provides loyalty points to a viewer for performing a selected activity.

32. The system according to claim 31 wherein the activity is selected from the group consisting of watching a broadcast for a number of consecutive weeks, interacting with the broadcast, interacting with advertisements, sharing information about the broadcast, chatting with other viewers during the broadcast, participation in a social network, referring other viewers, activating the audio capture program, viewing a newsletter, and providing additional viewer profile information and combinations thereof.

33. The system according to claim 32 wherein the additional viewer profile information is selected from the group consisting of an e-mail address, a Facebook account, a Twitter account, a mobile phone number, third party loyalty card numbers and combinations thereof.

34. The system according to claim 33 wherein the reward identification engine adjusts the loyalty points for each activity on a viewer-by-viewer basis based on data in the viewer account.

35. The system according to claim 34 wherein the reward fulfillment engine adjusts the plurality of rewards available to the viewer on a viewer-by-viewer basis based on data in the viewer account.

36. The system according to claim 24 wherein the reward identification engine provides loyalty points to a viewer for performing a selected activity.

37. The system according to claim 36 wherein the activity is selected from the group consisting of watching a broadcast for a number of consecutive weeks, interacting with the broadcast, interacting with advertisements, sharing information about the broadcast, chatting with other viewers during the broadcast, participation in a social network, referring other viewers, activating the audio capture program, viewing a newsletter, and providing additional viewer profile information and combinations thereof.

38. The system according to claim 37 wherein the additional viewer profile information is selected from the group consisting of an e-mail address, a Facebook account, a Twitter account, a mobile phone number, third party loyalty card numbers and combinations thereof.

39. The system according to claim 38 wherein the reward identification engine adjusts the loyalty points for each activity on a viewer-by-viewer basis based on data in the viewer account.

40. The system according to claim 39 wherein the reward fulfillment engine adjusts the plurality of rewards available to the viewer on a viewer-by-viewer basis based on data in the viewer account.

41. The system according to claim 24 wherein the viewer identification engine sends personalized communications to the viewer based on data in the viewer account on a viewer-by-viewer basis to incentivize the viewer to log into the system.

42. The system according to claim 24 further comprising an analytical engine operably connected to the viewer feedback engine to analyze information obtained about the viewer.

43. The system according to claim 42 further comprising a programming engine operably connected to the reward identification engine to provide viewers with entertainment and advertisements based on information from the analytical engine.

44. The system according to claim 42 further comprising a programming engine operably connected to the reward identification engine to provide viewers with advertisements based on information from the analytical engine.

45. A system for rewarding a viewer for engaging with entertainment comprising:

a database for storing a viewer account;

a viewer identification engine that interacts with and obtains information from the viewer, the viewer identification engine populating the viewer account with information provided by the viewer or obtained during the viewer'"'"'s interaction with the system;

an audio capture program deployed local to the viewer, the audio capture program being in operable association with a microphone such that an audio segment is captured from the entertainment as part of a check-in process associated with the entertainment;

an audio identification engine operably connected to the audio capture program to receive the captured segment and compare the captured segment to known segments associated with known entertainment in a database to identify the entertainment and for checking into the identified entertainment;

a viewer feedback engine operably connected to the user interface such that the viewer is provided with feedback regarding the viewer'"'"'s engagement with the checked into entertainment, wherein the feedback provides incentives to the viewer;

a reward identification engine operably connected to the viewer identification engine that identifies an awardable action associated with the checked into entertainment, tracks the viewer'"'"'s interaction with the system and assigns the loyalty points based on that interaction and the awardable action; and

a reward fulfillment engine that facilitates the viewer'"'"'s redemption of the loyalty points for rewards and distributes the rewards, wherein the reward fulfillment engine provides for adjusting a plurality of rewards available to the viewer on a viewer-by-viewer basis for redemption with a number of loyalty points based on data from the viewer account.

46. The system according to claim 45 wherein the audio capture program converts the captured audio segment to an audio fingerprint.

47. The system according to claim 46 wherein the audio fingerprint is smaller than the captured audio segment from which it is converted and the conversion takes place local to the viewer.

48. The system according to claim 47 wherein the viewer identification engine initially obtains only basic viewer information.

49. The system according to claim 48 wherein the plurality of rewards is selected from the group consisting of cash, a gift card, a store credit, bill payment, a donation to charity, a movie ticket, a tangible prize, an electronic prize, an incentive prize, an entry to a sweepstakes, and an online auction.

50. The system according to claim 49 wherein the viewer identification engine sends personalized communications to the viewer based on data in the viewer account on a viewer-by-viewer basis to incentivize the viewer to log into the system.

51. The system according to claim 50 further comprising an analytical engine operably connected to the viewer feedback engine to analyze information obtained about the viewer.

52. A method of rewarding a viewer for engaging with entertainment comprising:

capturing an audio segment from the entertainment upon viewer activation of a microphone associated with an audio capture program as part of a check-in process associated with the entertainment;

comparing, by a processor, the captured segment to known segments associated with known entertainment to identify the entertainment and for checking into the identified entertainment;

providing the viewer with feedback regarding engagement with the checked into entertainment, wherein the feedback provides incentives to the viewer;

interacting with the viewer to obtain information about the viewer;

identifying an awardable action associated with the checked into entertainment;

tracking the viewer'"'"'s interaction with the system and assigning loyalty points based on the viewer'"'"'s interaction with the system and the awardable action; and

facilitating the viewer'"'"'s redemption of the loyalty points for rewards.

53. The method of claim 52 wherein facilitating the viewer'"'"'s redemption of loyalty points includes sending a real-world reward to the viewer.