Method, apparatus and system for providing healthcare support by message based communication to healthcare support terminals
First Claim
1. A method of providing a healthcare support service with a healthcare support apparatus connectable to a plurality of providing-side terminals via a communication network, the method comprising:
- acquiring patient'"'"'s vital signs data by a measuring device;
determining whether or not the vital data contains an abnormal value;
determining that messaging to a destination terminal is required by the patient when one of;
a first case in which a messaging request is inputted by the patient into the healthcare support apparatus while the vital data contains an abnormal value, anda second case in which a messaging request is not inputted by the patient within a predetermined time after it is determined that the vital data contains the abnormal value;
selecting, by a processor in the healthcare support apparatus, a destination terminal from the plurality of providing-side terminals according to whether the first case or the second case occurs; and
transmitting a message to the selected destination terminal when it is determined that messaging to the selected destination terminal is required by the patient, the message being one of input by the patient, and generated for the patient depending on whether the first case or the second case occurs,wherein, in the selecting step, the destination terminal selected for the first case is different from the destination terminal selected for the second case,wherein when the plurality of providing-side terminals include assistant terminals different from doctor terminals, andwherein in the second case, the destination terminal selected in the selecting step is selected from among the assistant terminals.
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Accused Products
Abstract
A patient terminal can communicate with doctor terminals and a center terminal via a communication network. The patient terminal acquires vital data from a measuring device with a receiving unit. A control unit determines whether the vital data contains an abnormal value and the necessity of messaging depending on the presence or absence of a manual messaging request with a message button and selects the doctor terminal or the center terminal. When it is determined that messaging is necessary, the control unit makes a communication unit call the selected terminal.
20 Citations
12 Claims
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1. A method of providing a healthcare support service with a healthcare support apparatus connectable to a plurality of providing-side terminals via a communication network, the method comprising:
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acquiring patient'"'"'s vital signs data by a measuring device; determining whether or not the vital data contains an abnormal value; determining that messaging to a destination terminal is required by the patient when one of; a first case in which a messaging request is inputted by the patient into the healthcare support apparatus while the vital data contains an abnormal value, and a second case in which a messaging request is not inputted by the patient within a predetermined time after it is determined that the vital data contains the abnormal value; selecting, by a processor in the healthcare support apparatus, a destination terminal from the plurality of providing-side terminals according to whether the first case or the second case occurs; and transmitting a message to the selected destination terminal when it is determined that messaging to the selected destination terminal is required by the patient, the message being one of input by the patient, and generated for the patient depending on whether the first case or the second case occurs, wherein, in the selecting step, the destination terminal selected for the first case is different from the destination terminal selected for the second case, wherein when the plurality of providing-side terminals include assistant terminals different from doctor terminals, and wherein in the second case, the destination terminal selected in the selecting step is selected from among the assistant terminals. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A healthcare support system including an apparatus connectable to a plurality of providing-side terminals via a communication network, the apparatus comprising:
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an input device configured to receive a messaging request from a patient; an acquisition unit configured to acquire patient'"'"'s vital signs data; a first determination unit configured to determine the necessity of messaging to a destination terminal from the vital data acquired by the acquisition unit; a second determination unit configured to determine whether or not the vital data acquired by the acquisition unit contains an abnormal value, wherein the first determination unit determines that the messaging is required by the patient when one of; a first case in which a messaging request is inputted by the patient into the healthcare support apparatus while the vital data contains an abnormal value, and a second case in which a messaging request is not inputted by the patient within a predetermined time after it is determined that the vital data contains the abnormal value; a selection unit configured to select a destination terminal from the plurality of providing-side terminals according to whether the first case or the second case occurs; and a transmitting unit configured to transmit a message to the selected destination terminal when it is determined that messaging to the selected destination terminal is required by the patient, the message being one of input by the patient, and generated for the patient depending on whether the first case or the second case occurs, wherein, the selection unit is further configured to select the destination terminal selected for the first case different from the destination terminal selected for the second case, wherein the plurality of providing-side terminals include assistant terminals different from doctor terminals, and wherein in the second case, the selection unit is further configured to select the destination terminal from among the assistant terminals. - View Dependent Claims (8, 9, 10, 11, 12)
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Specification