Method of processing rental requests and returns

• US 8,738,541 B2
• Filed: 06/22/2004
• Issued: 05/27/2014
• Est. Priority Date: 06/25/2003
• Status: Expired due to Fees

• Current Assignee: Media Queue LLC
• Original Assignee: Media Queue LLC
• Inventors: Gross, John N.
• Primary Examiner(s): Elisca, Pierre E
• Application Number:
  US10/874,412
• Publication Number:
  US 20040267669A1
• Time in Patent Office: 3,626 Days
• Field of Search: 705/77, 705/51, 705/57
• US Class Current: 705/77
• CPC Class Codes: G06Q 10/0838 Historical data
• CPC Class Codes: G06Q 20/085 involving remote charge determination or related payment systems
• CPC Class Codes: G06Q 20/1235 with control of digital rights management [DRM]
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0631 Item recommendations
• CPC Class Codes: G07F 17/0042 for hiring of objects

Abstract

A delivery mechanism for distributing media items to subscribers uses a timed based benchmark, or a triggering event, in lieu of or in addition to a conventional capacity driven model. In this manner, subscribers can temporarily have access to a number of titles exceeding a quota in some instances, in order to reduce monitoring requirements, or further some promotional interest. In other instances subscribers are consulted in advance before new titles are delivered, to give them an option of selecting their choice or a choice made automatically for them by a recommender system.

Claims

1. A method of delivering rented machine readable media to a subscriber comprising the steps of:

providing a maximum number of machine readable media items (Nmax) which the subscriber can have out at any moment in time;

delivering a machine readable media item to the subscriber in accordance with a priority specified by the subscriber to a computing system;

incrementing a count of machine readable media items out (Nout) at the computing system;

determining if Nout>

=Nmax at the computing system;

when Nout>

=Nmax, setting a timer to a predetermined delay at the computing system; and

delivering another machine readable media item to the subscriber after expiration of said predetermined delay, even if Nout>

=Nmax;

wherein a number of machine readable media items in excess of Nmax can be in the subscriber'"'"'s possession and/or in transit to/from the subscriber.

2. The method of claim 1, wherein distributions of machine readable media items to subscribers are provided at least partially on a time basis by the computing system, and not solely on a subscriber capacity basis.

3. The method of claim 1, wherein when Nout=Nmax+1, returns from the subscriber are monitored by the computing system to identify if Nout should be decremented.

4. The method of claim 1, wherein said machine readable media items are identified in a delivery queue by the subscriber using the computing system.

5. The method of claim 1, wherein said machine readable media items are digital versatile disks (DVDs) rented over an Internet connection.

6. The method of claim 1, further including a step:

monitoring a delinquency period for the subscriber with the computing system, which delinquency period is a period of time in which Nout>

=Nmax for the subscriber.

7. The method of claim 6, further including a step:

preventing a delivery of another machine readable media item to the subscriber with the computing system when said delinquency period of time for the subscriber exceeds a threshold.

8. The method of claim 1, wherein said predetermined delay is a function of Nout.

9. The method of claim 1, wherein said predetermined delay is a function of when a prior title was delivered to the subscriber.

10. The method of claim 1, wherein said predetermined delay is a function of a demand determined by the computing system for said machine readable media item.

11. A method of delivering rented machine readable media to a subscriber comprising the steps of:

providing a maximum number of machine readable media items (Nmax) which the subscriber can have out at any moment in time;

wherein Nmax is identified by a computing system interacting with the subscriber;

delivering a machine readable media item to the subscriber in accordance with a priority specified by the subscriber to the computing system;

incrementing a count of machine readable media items out (Nout) at the computing system;

determining if Nout>

=Nmax at the computing system;

determining if an overcapacity triggering event has occurred at the computing system; and

after determining that such overcapacity triggering event has occurred, delivering another machine readable media item to the subscriber after a predetermined delay even if Nout>

=Nmax;

wherein a number of machine readable media items in excess of Nmax can be in the subscriber'"'"'s possession and/or in transit to/from the subscriber.

12. The method of claim 11, wherein said overcapacity triggering event is a promotion for said another machine readable media item.

13. The method of claim 11, wherein said overcapacity triggering event is based on a demand determined by the computing system to be associated for said another machine readable media item.

14. The method of claim 11, wherein said overcapacity triggering event is based on a timer associated with the subscriber.

15. The method of claim 11, wherein said overcapacity triggering event is based on a recommender system prediction given for the subscriber.

16. The method of claim 11, wherein said overcapacity triggering event is based on monitoring a status of machine readable media items in a delivery queue maintained for the subscriber at the computing system.

17. A method of delivering rented machine readable media to a subscriber comprising the steps of:

providing a maximum number of machine readable media items (Nmax) which the subscriber can have out at any moment in time;

delivering a first machine readable media item to the subscriber;

monitoring returns from the subscriber and a delivery capacity for the subscriber with a computing system to identify if a second machine readable media item should be sent to the subscriber;

selecting at least two candidate machine readable media items with the computing system by choosing a first title identified by the subscriber in a first session with the computing system as a title to be delivered next in sequence and a second title automatically selected for the subscriber by the computing system after said first session based on preferences of the subscriber; and

presenting said at least two candidate machine readable media items to the subscriber with the computing system to permit such subscriber to select which one should be delivered next in sequence;

wherein the subscriber is consulted before said second machine readable media item is sent.

18. The method of claim 17, wherein the subscriber is consulted by email.

19. The method of claim 17, wherein the subscriber is directed to a website to select from additional candidate media items.

20. The method of claim 17, wherein the second title is selected by a recommender system operating at an Internet site.

21. A method of delivering rented machine readable media to a subscriber of a media rental service comprising the steps of:

(a) providing a maximum number of machine readable media items (Nmax) which the subscriber can have out at any moment in time from the media rental service;

(b) delivering a first machine readable media item from the media rental service to the subscriber;

(c) monitoring returns from the subscriber with a computing system to identify if a second machine readable media item should be sent to the subscriber based on capacity available in a subscriber delivery queue;

(d) presenting said second machine readable media item to the subscriber after step (c) with the computing system to permit such subscriber to review said second machine readable before it is actually sent from the media rental service; and

(e) delivering said second machine readable media item to the subscriber based on a delay of a first time period after step (c) so that said second machine readable media item is automatically shipped from the media rental service only after said first time period expires;

wherein said delay is imposed by an inventory management system based at least in part on demand for said second machine readable media item.

22. The method of claim 21, wherein said delay is only imposed by the computing system on selective subscribers, based on monitoring usage of said media items by said selective subscribers.

23. The method of claim 21, wherein said first time period is 1 day or more.

24. The method of claim 21, further including a step:

allowing the subscriber to modify or prevent said delivery of said second machine readable media item using the computing system before said first time period expires.

25. The method of claim 21, further including a step:

sending a third machine readable media item to another subscriber without imposing a delay, which third machine readable media item is ranked higher by the subscriber and has a higher demand than said second machine readable media item, as determined by the computing system based on comparing media item usage characteristics of said subscriber and said another subscriber.

26. A method of delivering rented machine readable media to subscribers of a media rental service comprising the steps of:

(a) providing a maximum number of machine readable media items (Nmax) which the subscribers can have out at any moment in time from the media rental service;

(b) identifying a demand characteristic with a computing system for a first machine readable media item requested by both a first subscriber and a second subscriber;

(c) monitoring returns from the first subscriber and second subscriber with the computing system to identify if said first machine readable media item should be sent to one or both of such subscribers based on capacity available in their respective subscriber delivery queues; and

(d) delivering said first machine readable media to said first subscriber based on said demand characteristic and comparing media usage behavior of said first subscriber and said second subscriber, including determining an allotment of titles received by said first subscriber and said second subscriber from the media rental service during a prior period.

27. The method of claim 26, further comprising a step:

sending a second machine readable media item to said second subscriber, which second machine readable media item has a demand characteristic determined by the computing system to be less than said first machine readable media item.

28. The method of claim 27, wherein said second machine readable media is sent only after a delay of a first time period expires.

29. The method of claim 28, wherein said delay is only imposed for a selective group of subscribers determined by the computing system.

30. The method of claim 27, wherein after step (e) the subscriber has a number of machine readable media items which exceeds Nmax.

31. The method of claim 30, wherein said delay is imposed for a selective group of machine readable media items which are high demand items determined by the computing system.