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System and method of integrating remote services

  • US 8,745,194 B2
  • Filed: 05/10/2012
  • Issued: 06/03/2014
  • Est. Priority Date: 02/06/2012
  • Status: Active Grant
First Claim
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1. A system of integrating remote third party services comprising:

  • a. a management system (MS) connected to a communications network,b. a database (DB) managed by the management system (MS) for maintaining and storing at least the following tables;

    a table of users,a table of data associated with each user, among which high-level information such as account number and social information is distinguished,c. a message input and recognition system (Input) connected to said communications network for access of at least one user, with capacity to access the management system (MS) for requests input by the user,d. an output system (Output) suitable for at least communicating information to the user or for carrying out actions from a user request,e. a dialogue system (DS) connected to the management system (MS), wherein the dialogue system (DS) comprises at least one system for interpreting messages, recognising actions to be performed and producing responses given a request input by the user, andf. at least one information exchanging system for exchanging information with remote third party services (C1-Cn), wherein the information exchanging system is connected to the management system and comprises at least one connector (Ci) suitable for each type of service such that at least one connector is suitable for performing a commercial transaction that can be requested by the user.

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