Reduction of alerts in information technology systems
First Claim
1. A method for dynamically reducing a frequency at which an information technology (IT) infrastructure automatically generates alerts, the method comprising the steps of:
- at least one processor identifying an opportunity to reduce a frequency at which the IT infrastructure automatically generates the alerts, the identifying comprising detecting, using historical data from a plurality of data sources in the IT infrastructure, false alerts generated in the IT infrastructure;
generating a new alert policy that addresses the opportunity to reduce the frequency; and
performing a simulation of applying the new alert policy in the IT infrastructure using historical data from a plurality of data sources in the IT infrastructure.
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Accused Products
Abstract
Aspects of the present invention dynamically reduce a frequency at which IT infrastructure automatically generates alerts. Historical data across a plurality of data sources in the IT infrastructure is analyzed. An opportunity to reduce the frequency at which the IT infrastructure automatically generates the alerts is identified. A new alert policy addressing the opportunity to reduce alert frequency is generated. An impact of the new alert policy on a set of predefined service level objectives (SLOs) and service level agreements (SLAs) is evaluated. The new alert policy is deployed in the IT infrastructure.
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Citations
24 Claims
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1. A method for dynamically reducing a frequency at which an information technology (IT) infrastructure automatically generates alerts, the method comprising the steps of:
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at least one processor identifying an opportunity to reduce a frequency at which the IT infrastructure automatically generates the alerts, the identifying comprising detecting, using historical data from a plurality of data sources in the IT infrastructure, false alerts generated in the IT infrastructure; generating a new alert policy that addresses the opportunity to reduce the frequency; and performing a simulation of applying the new alert policy in the IT infrastructure using historical data from a plurality of data sources in the IT infrastructure. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A computer program product for dynamically reducing the frequency at which an information technology (IT) infrastructure automatically generates alerts, the computer program product comprising one or more computer-readable tangible storage devices and program instructions stored on at least one of the one or more computer-readable tangible storage devices, the program instructions comprising:
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program instructions to identify an opportunity to reduce a frequency at which the IT infrastructure automatically generates the alerts, the program instructions to identify the opportunity to reduce the frequency comprising program instructions to detect, using historical data from a plurality of data sources in the IT infrastructure, false alerts generated in the IT infrastructure; program instructions to generate a new alert policy that addresses the opportunity to reduce the frequency; and program instructions to perform a simulation of applying the new alert policy in the IT infrastructure using historical data from a plurality of data sources in the IT infrastructure. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A computer system for dynamically reducing the frequency at which an information technology (IT) infrastructure automatically generates alerts, the computer system comprising one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices, and program instructions stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, the program instructions comprising:
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program instructions to identify an opportunity to reduce a frequency at which the IT infrastructure automatically generates the alerts, the program instructions to identify the opportunity to reduce the frequency comprising program instructions to detect, using historical data from a plurality of data sources in the IT infrastructure, false alerts generated in the IT infrastructure; program instructions to generate a new alert policy that addresses the opportunity to reduce the frequency; and program instructions to perform a simulation of applying the new alert policy in the IT infrastructure using historical data from a plurality of data sources in the IT infrastructure. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24)
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Specification