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Method and apparatus for voice interactive messaging

  • US 8,755,494 B2
  • Filed: 12/11/2012
  • Issued: 06/17/2014
  • Est. Priority Date: 03/18/2004
  • Status: Expired due to Fees
First Claim
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1. A method for sending messages to a recipient, the method comprising,receiving an audio indication of a message recipient from a user who desires that a message be sent to the message recipient;

  • analyzing the audio indication to determine the recipient and searching an electronic database for an electronic account of the recipient;

    retrieving information from the electronic account, the retrieved information indicating one or more modes of message delivery to the recipient;

    analyzing a content of the account to identify a next piece of information;

    constructing an audio guide for the user based upon the retrieved information, the audio guide including one or more audio prompts, the prompts being entirely customizable and not based upon a predetermined pattern wherein, an informational content of the prompts, a sequence of the prompts, and a format of the prompts being changeable between users;

    sequentially prompting the user with the audio prompts to select at least one of the modes of message delivery and to obtain the next piece of that is needed to construct the message;

    constructing and sending the message to the recipient according to the selected mode of message delivery.

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