Method and system for telephone message management

• US 8,755,497 B2
• Filed: 04/07/2008
• Issued: 06/17/2014
• Est. Priority Date: 04/07/2008
• Status: Active Grant

• Current Assignee: VTech Telecommunications Limited (VTech Holdings Ltd.)
• Original Assignee: VTech Telecommunications Limited (VTech Holdings Ltd.)
• Inventors: Dury, James
• Primary Examiner(s): Tsang, Fan
• Assistant Examiner(s): Huynh, Van D
• Application Number:
  US12/098,829
• Publication Number:
  US 20090323911A1
• Time in Patent Office: 2,262 Days
• Field of Search: 379/88.18, 379/88.19, 379/76, 379/67.1, 379/88.27, 455/415, 455/462
• US Class Current: 379/88.22
• CPC Class Codes: H04M 1/573 Line monitoring circuits for detecting caller identification
• CPC Class Codes: H04M 1/642 storing speech in digital form
• CPC Class Codes: H04M 1/72448 with means for adapting the functionality of the device according to specific conditions
• CPC Class Codes: H04M 1/72502 with one base station connected to a single line
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/53333 Message receiving aspects

Abstract

A system for managing telephone messages played by a telephone includes an integrated telephone answering device configured to playback a plurality of outgoing messages. The system further includes a first memory section to store a default outgoing message and a second memory section to store one or more custom outgoing messages. The system further includes a handset operable to send outgoing messages for storage in the base unit and to send information related to outgoing messages for storage in a database of the base unit, the information including an outgoing message identifier associated with each outgoing message and a list of calling numbers associated with each outgoing message identifier. The system further includes a processor operable to receive an indication of a playback outgoing message request, to determine a calling party number associated with the outgoing message identifier, to retrieve an outgoing message identifier associated with the calling party number, and to send a signal to the integrated telephone answering device to playback an outgoing message associated with the outgoing message identifier.

Claims

1. A method, comprising:

storing a plurality of outgoing messages in an outgoing message identifier database of a base unit of a cordless telephone system, wherein the outgoing message identifier database has a predetermined amount of storage that is available for storing the outgoing messages;

receiving an incoming telephone call via the base unit;

determining that the calling party number of the call is not contained in the outgoing message identifier database of the base unit; and

in response to said determining, providing a prompt during the call to associate the calling party number with an outgoing message identifier of the database, wherein each of the plurality of outgoing messages is linked to one of the outgoing message identifiers.

2. The method of claim 1, further comprising:

presenting a list containing a plurality of outgoing message identifiers in response to the selection of the calling party number for association;

receiving a selection of one among the plurality of outgoing message identifiers; and

storing information including the calling party number and the selected one among the plurality of outgoing message identifiers in a calling party record.

3. The method of claim 2, wherein the storing the information comprises:

sending the calling party number and selected one among the plurality of outgoing message identifiers from a handset of the cordless telephone system; and

storing the information in a calling party record of the database.

4. The method of claim 3, further comprising displaying the calling party number on a display of the handset.

5. The method of claim 4, wherein the identifying the calling party number comprises using a caller ID function to determine the calling party number and to display the number on the handset.

6. A cordless telephone system, comprising:

a base unit; and

a handset configured to wirelessly place and receive calls via the base unit;

wherein the base unit is configured to ensure that at least a predetermined amount of storage is available for a default outgoing message by reserving a first memory section of the base unit having the predetermined amount of storage for the default outgoing message, and to store a custom outgoing message in a second memory section of the base unit that is different than the first memory section;

wherein the cordless telephone system determines that a calling party number of a call is not contained in an outgoing message identifier database of the base unit and provides a prompt during the call to associate the calling party number with an outgoing message identifier of a database.

7. The system of claim 6, wherein the base unit further comprises an outgoing message identifier database comprising outgoing message identifiers received from the handset, wherein each outgoing message identifier corresponds to a respective custom outgoing message and at least one calling party number;

and

wherein the base unit is further configured to receive a notification of a calling party number associated with an incoming telephone call, to retrieve from the database an outgoing message identifier associated with the calling party number, and to play an outgoing message associated with the retrieved outgoing message identifier if the incoming call is not answered after a predetermined interval.

8. The system of claim 7, wherein the database comprises a plurality of calling party entries that each includes a caller phone number.

9. The system of claim 8, wherein one or more of the calling party entries includes an outgoing message identifier.

10. The system of claim 9, wherein one or more of the calling party entries includes at least one of a caller name and a caller address.

11. The system of claim 6, wherein the base unit comprises:

a microphone configured to receive a first outgoing message for storage in the first memory section as the default outgoing message; and

,

a button configured to activate recording of the first outgoing message through the microphone.

12. The system of claim 11, wherein an outgoing message received through the microphone of the base unit is stored in the first memory section as the default outgoing message.

13. The system of claim 11, wherein the handset comprises:

a microphone configured to receive an outgoing message; and

a radio transceiver configured to forward over a radio link to the base unit the received outgoing message.

14. The system of claim 13, wherein the base unit is further configured to automatically store the outgoing message received from the handset to the second memory section as a custom outgoing message.

15. The system of claim 13, wherein:

the handset is configured to prompt a user to designate whether the outgoing message is a custom outgoing message or a default outgoing message, and

the base unit is configured to store the outgoing message to the second memory section in response to the user indicating that the outgoing message is a custom outgoing message, and to store the outgoing message to the first memory section in response to the user indicating that the outgoing message is a default outgoing message.

16. The system of claim 13, wherein, the handset is configured to perform one or more of:

retrieving information from the database;

sending a newly-created outgoing message identifier to the base unit for storage in the database; and

sending a calling party number and an associated outgoing message identifier for storage in the database.

17. The system of claim 16, wherein the handset is configured to retrieve a calling party number for sending to the database of the base unit based upon a caller name selected from a phone book database located in the handset.

18. A method, comprising:

partitioning a memory of a base unit for a cordless telephone system into at least a first memory section and a second memory section that is different than the first memory section;

storing in the first memory section a default outgoing message to ensure that at least a predetermined amount of storage is available for storing the default outgoing message;

storing a custom outgoing message in the second memory section;

determining that a calling party number of a call is not contained in an outgoing message identifier database of the base unit; and

in response to said determining, providing a prompt during the call to associate the calling party number with an outgoing message identifier of a database.

19. The method of claim 18, further comprising:

storing an outgoing message database in the base unit including at least one outgoing message identifier and at least one calling party number associated with the at least one outgoing message identifier;

receiving notification of a calling party number corresponding to an incoming call;

querying the outgoing message database of the telephone to locate a calling party entry containing the calling party number and an outgoing message identifier associated with the calling party number; and

playing an outgoing message stored in the second memory section that corresponds to the outgoing message identifier.

20. The method of claim 19, wherein the receiving the notification of the calling party number comprises using a caller ID device to identify the calling party number when an incoming call is received.

21. The method of claim 19, wherein the querying the database comprises:

determining if the calling party number is contained in the database; and

sending a signal to play the default outgoing message stored in the first memory section if the calling party number is not contained in the database.

22. The method of claim 19, further comprising:

receiving an outgoing message via a microphone of the base unit in response to activation of a recording button of the base unit; and

storing the received outgoing message in the first memory section as the default outgoing message.

23. The method of claim 19, further comprising:

recording an outgoing message in the handset; and

forwarding the outgoing message from the handset to the base unit for storage.

24. The method of claim 23, further comprising:

automatically storing the outgoing message received from the handset in the second memory section as a custom outgoing message.