Automatic mobile communicator depot system and methodology

• US 8,755,783 B2
• Filed: 09/27/2012
• Issued: 06/17/2014
• Est. Priority Date: 12/19/2011
• Status: Active Grant

• Current Assignee: Cellomat Israel Limited
• Original Assignee: Cellomat Israel Limited
• Inventors: Brahami, Rafi, Samet, Hanan, Poran, Rafael, Rabinovitch, Meir, Chayon, Itzik, Borochov, Roshel, Nabarro, Ron
• Primary Examiner(s): MIZRAHI, DIANE D
• Application Number:
  US13/629,245
• Publication Number:
  US 20130157641A1
• Time in Patent Office: 628 Days
• Field of Search: 455/70, 455/418, 455/420, 713/155
• US Class Current: 455/418
• CPC Class Codes: G06Q 20/18 involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
• CPC Class Codes: G07F 17/40 for devices for accepting orders, advertisements, or the like
• CPC Class Codes: G07F 7/06 by returnable containers , i.e. reverse vending systems in which a user is rewarded for returning a container that serves as a token of value, e.g. bottles
• CPC Class Codes: G07F 9/001 Interfacing with vending machines using mobile or wearable devices
• CPC Class Codes: G07F 9/002 Vending machines being part of a centrally controlled network of vending machines
• CPC Class Codes: H04W 24/02 Arrangements for optimising operational condition
• CPC Class Codes: H04W 24/04 Arrangements for maintaining operational condition
• CPC Class Codes: H04W 8/28 Number portability ; Network address portability

Abstract

An automatic mobile communicator depot system including a mobile communicator acceptor for accepting mobile communicators and providing mobile communicator acceptance inputs, a mobile communicator dispenser for dispensing substitute mobile communicators in response to substitute mobile communicator dispensing instructions, a customer interface receiving customer inputs identifying a specific mobile communicator with a specific customer, and a depot controller responsive at least to the customer inputs and the acceptance inputs and including dispenser control functionality for providing dispensing instructions to the mobile communicator dispenser to dispense a specific substitute mobile communicator to a specific customer and automatic telephone number transfer functionality for transferring a telephone number from a mobile communicator received by the mobile communicator acceptor from a given customer to the substitute mobile communicator dispensed by the mobile communicator dispenser to the customer.

Claims

1. An automatic mobile communicator depot system comprising:

a mobile communicator acceptor for accepting mobile communicators and providing mobile communicator acceptance inputs;

a mobile communicator dispenser for dispensing substitute mobile communicators in response to substitute mobile communicator dispensing instructions;

a customer interface receiving customer inputs identifying a specific mobile communicator with a specific customer; and

a depot controller responsive at least to said customer inputs and said acceptance inputs and including;

dispenser control functionality for providing dispensing instructions to said mobile communicator dispenser to dispense a specific substitute mobile communicator to a specific customer; and

automatic telephone number transfer functionality for transferring a telephone number from a mobile communicator received by said mobile communicator acceptor from a given customer to said substitute mobile communicator dispensed by said mobile communicator dispenser to said customer.

2. An automatic mobile communicator depot system according to claim 1 and wherein said mobile communicator acceptor is operative to accept from a customer a mobile communicator to be repaired and said mobile communicator dispenser is operative to dispense to said customer a temporary replacement mobile communicator to be used until the customer'"'"'s mobile communicator is returned in a repaired state to the customer.

3. An automatic mobile communicator depot system according to claim 1 and wherein said mobile communicator acceptor is operative to accept from a customer a mobile communicator to be replaced and said mobile communicator dispenser is operative to dispense to said customer a permanent replacement mobile communicator.

4. An automatic mobile communicator depot system according to claim 2 and wherein said mobile communicator acceptor is also operative to accept from said customer said temporary replacement mobile communicator and said mobile communicator dispenser is operative to dispense said mobile communicator earlier received by said mobile communicator acceptor from said customer, to said customer in a repaired state.

5. An automatic mobile communicator depot system according to claim 2 and wherein said mobile communicator acceptor is also operative to accept from said customer a temporary replacement mobile communicator dispensed to said customer by a mobile communicator dispenser which is not said a mobile communicator dispenser, and said mobile communicator dispenser is operative to dispense said mobile communicator earlier received from said customer by a mobile communicator acceptor which is not said mobile communicator acceptor, to said customer in a repaired state.

6. An automatic mobile communicator depot system according to claim 1 and wherein said automatic telephone number transfer functionality is operative for transferring said telephone number from said temporary replacement mobile communicator received by said mobile communicator acceptor from said customer to said mobile communicator dispensed to said customer in a repaired state.

7. An automatic mobile communicator depot system according claim 2 and wherein said depot controller also includes:

automatic data transfer functionality operable for transferring of data stored in a mobile communicator received by said mobile communicator acceptor from a given customer to said temporary substitute mobile communicator dispensed by said mobile communicator dispenser to said customer.

8. An automatic mobile communicator depot system according to claim 7 and wherein said data comprises at least part of a contact list.

9. An automatic mobile communicator depot system according to claim 7 and wherein said transferring of data is at least partly wireless.

10. An automatic mobile communicator depot system according to claim 7 and wherein said automatic data transfer functionality is also operable for transferring of data stored in said temporary substitute mobile communicator earlier received by said mobile communicator acceptor from a given customer to said mobile communicator dispensed to said customer in a repaired state.

11. An automatic mobile communicator depot system according claim 2 and wherein said depot controller also includes:

automatic data transfer functionality operable for transferring of data of a given customer, said data stored in an internet accessible storage facility, to said temporary substitute mobile communicator dispensed by said mobile communicator dispenser to said customer.

12. An automatic mobile communicator depot system according to claim 11 and wherein said data comprises at least part of a contact list.

13. An automatic mobile communicator depot system according to claim 11 and wherein said transferring of data is at least partly wireless.

14. An automatic mobile communicator depot system according to claim 1 and also comprising a customer internet interface operable for receiving customer inputs identifying a specific mobile communicator with a specific customer via the internet.

15. An automatic mobile communicator depot system according to claim 1 and wherein said customer inputs comprise at least a telephone number of said specific mobile communicator.

16. An automatic mobile communicator depot system according to claim 2 and wherein said customer inputs comprise at least a description of a malfunction of said specific mobile communicator which needs to be repaired and a preferred future pickup location of said specific mobile communicator in a repaired state.

17. An automatic mobile communicator depot system according to claim 1 and wherein said mobile communicator acceptor also comprises imaging functionality for capturing an image of at least part of said specific mobile communicator.

18. An automatic mobile communicator depot system according to claim 1 and wherein said mobile communicator acceptor also comprises depot-service center communication functionality operative for communicating between said depot and at least one mobile communicator service center.

19. An automatic mobile communicator depot system according to claim 18 and wherein said depot-service center communication functionality is operable for communicating at least some of said customer inputs to said at least one mobile communicator service center.

20. An automatic mobile communicator depot system according to claim 19 and wherein said mobile communicator acceptor is also operative to place said specific mobile communicator into a bin located within a mobile communicator storage and transport structure.

21. An automatic mobile communicator depot system according to claim 20 and wherein said depot-service center communication functionality is operable for communicating the identities of said bin and of said mobile communicator storage and transport structure to said at least one mobile communicator service center in association with a unique identifier of said specific mobile communicator.

22. An automatic mobile communicator depot system according to claim 21 and wherein at least part of said identities of said bin and of said mobile communicator storage and transport structure are encoded in barcodes imprinted on respective ones of said bin and said mobile communicator storage and transport structure.

23. An automatic mobile communicator depot system according to claim 22 and also comprising barcode scanning functionality operable for reading said barcodes.

24. An automatic mobile communicator depot system according to claim 18 and wherein said automatic telephone number transfer functionality is operative to employ said depot-service center communication functionality to employ said at least one mobile communicator service center for said transferring a telephone number.

25. An automatic mobile communicator depot system according to claim 1 and wherein:

said mobile communicator dispenser is also operable for dispensing, to said customer, mobile communicator accessories suitable for use with said substitute mobile communicators to be used until the customer'"'"'s mobile communicator is returned in a repaired state to the customer; and

said mobile communicator acceptor is also operable for accepting, from said customer, said mobile communicator accessories earlier dispensed to said customer, upon return of said customer'"'"'s mobile communicator in a repaired state to the customer.

26. An automatic mobile communicator depot system according to claim 25 and wherein said accessories comprise at least one of a mobile communicator charger and a data synchronizing cable.

27. An automatic mobile communicator depot system according to claim 20 and wherein said mobile communicator storage and transport structure is operable for removal thereof from said depot and for transport between said depot and said mobile communicator service center.

28. An automatic mobile communicator depot system according to claim 2 and also comprising customer messaging functionality operative to notify said customer that his mobile communicator has been repaired and will be available for pickup at a specific automatic mobile communicator depot at a specific time.

29. An automatic mobile communicator depot system according to claim 2 and also comprising customer messaging functionality operative to notify said customer that his mobile communicator has been repaired and is available for pickup at a specific automatic mobile communicator depot.