Converged dialog in hybrid mobile applications

• US 8,761,818 B2
• Filed: 02/18/2013
• Issued: 06/24/2014
• Est. Priority Date: 11/05/2012
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Dhanakshirur, Girish, Lobo, Alwyn R., Ramachandra, Thejaswini
• Primary Examiner(s): Brandt, Christopher M
• Application Number:
  US13/769,558
• Publication Number:
  US 20140128112A1
• Time in Patent Office: 491 Days
• Field of Search: 455/466, 455/414.1, 455/414.2, 455/414.4, 705/7.27, 705/301
• US Class Current: 455/466
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Abstract

According to one aspect of the present disclosure, a method and technique for converged dialog in hybrid mobile applications is disclosed. The method includes: responsive to receiving a short message service (SMS) request from an SMS device, determining a data policy corresponding to the request; initiating an SMS communication dialog with the SMS device to collect data corresponding to the data policy; determining whether the data policy indicates a need for a dialog with a hybrid device; and responsive to determining that the data policy indicates a need for a dialog with a hybrid device, initiating a non-SMS communication dialog with a hybrid device corresponding to the collected data.

Claims

1. A method, comprising:

responsive to receiving a short message service (SMS) request from an SMS device at a host server, initiating a SMS communication dialog with the SMS device to collect data to authenticate an identity of a user of the SMS device;

authenticating the identity of the user of the SMS device;

responsive to authenticating the identity of the user of the SMS device, determining a data policy corresponding to the request;

initiating a SMS communication dialog with the SMS device to collect data corresponding to the data policy;

determining whether the data policy indicates a need for a dialog with a hybrid device; and

responsive to determining that the data policy indicates a need for a dialog with a hybrid device, initiating a non-SMS communication dialog with a hybrid device corresponding to the collected data.

2. The method of claim 1, wherein initiating the SMS communication dialog comprises transmitting a series of SMS dialog requests to the SMS device, each SMS dialog request requesting a particular information component corresponding to the data policy.

3. The method of claim 2, further comprising, responsive to each SMS dialog request, receiving and storing an SMS dialog response including data corresponding to a respective information component of the data policy.

4. The method of claim 1, further comprising:

processing the collected data based on application logic; and

communicating the processed data to the hybrid device via the non-SMS communication dialog.

5. The method of claim 1, further comprising:

processing the collected data based on application logic; and

communicating the processed data to a network server.

6. The method of claim 1, further comprising:

responsive to receiving a query from the hybrid device based on the non-SMS communication dialog with the hybrid device, generating an SMS query message based on the query; and

communicating the SMS query message to the SMS device.

7. A method, comprising:

responsive to receiving a short message service (SMS) request from an SMS device at a host server, initiating a SMS communication dialog with the SMS device to collect data to authenticate an identity of a user of the SMS device;

authenticating the identity of the user of the SMS device;

responsive to authenticating the identity of the user of the SMS device, determining a data policy corresponding to the request;

initiating a SMS communication dialog with the SMS device to collect data corresponding to the data policy;

determining whether the data policy indicates a need for a dialog with a hybrid device; and

responsive to determining that the data policy indicates a need for a dialog with a hybrid device, initiating a non-SMS communication dialog with a hybrid device corresponding to the collected data, the non-SMS communication dialog comprising a non-SMS message invoking an application residing on the hybrid device associated with the data collected from the SMS device.

8. The method of claim 7, further comprising, responsive to receiving the SMS request from the SMS device, authenticating an identity of a user of the SMS device.

9. The method of claim 7, wherein initiating the SMS communication dialog comprises transmitting a series of SMS dialog requests to the SMS device, each SMS dialog request requesting a particular information component corresponding to the data policy.

10. The method of claim 9, further comprising, responsive to each SMS dialog request, receiving and storing an SMS dialog response including data corresponding to a respective information component of the data policy.

11. The method of claim 7, further comprising:

processing the collected data based on application logic; and

communicating the processed data to the hybrid device via the non-SMS communication dialog.

12. The method of claim 7, further comprising:

processing the collected data based on application logic; and

communicating the processed data to a network server.

13. The method of claim 7, further comprising:

responsive to receiving a query from the hybrid device based on the non-SMS communication dialog with the hybrid device, generating an SMS query message based on the query; and

communicating the SMS query message to the SMS device.