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System and method for performing administrative tasks on mobile devices

  • US 8,767,694 B2
  • Filed: 12/28/2012
  • Issued: 07/01/2014
  • Est. Priority Date: 09/28/2012
  • Status: Active Grant
First Claim
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1. A computer-implemented method executable by a remote administrative server for administration of mobile devices, comprising:

  • receiving a request to perform a remote administrative task on a mobile device;

    selecting a function that performs the remote administrative task;

    identifying a plurality of management protocols that perform the function;

    determining, based on a database comprising information collected from the mobile device, if the mobile device supports one or more of the plurality of management protocols;

    when the mobile device supports two or more different management protocols among the plurality of management protocols, selecting, from the two or more different management protocols, a protocol with a highest priority for performing the function, wherein same functions performed in different management protocols have different numbers of function parameters, and wherein a priority of the protocol is selected based on the number of function parameters in the function of each protocol, wherein a protocol performing the function with a greater number of function parameters has higher priority than protocols performing the same function but with a lesser number of function parameters; and

    executing the protocol to perform the function that performs the remote administrative task on the mobile device.

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