Event handling system

• US 8,769,552 B2
• Filed: 07/09/2013
• Issued: 07/01/2014
• Est. Priority Date: 06/15/2007
• Status: Active Grant

• Current Assignee: AT&T Mobility II LLC (AT&T, Inc.)
• Original Assignee: AT&T Mobility II LLC (AT&T, Inc.)
• Inventors: Shaw, Venson M.
• Primary Examiner(s): Ho, Andy
• Application Number:
  US13/937,514
• Publication Number:
  US 20140019996A1
• Time in Patent Office: 357 Days
• US Class Current: 719/318
• CPC Class Codes: G06F 9/542 Event management; Broadcasting; Multicasting; Notifications
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04W 4/20 Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

A service that determines what event has occurred and provide a list of actions that the service can be performed in order to help the user through a hectic time period is disclosed. In one example, one or more modules can identify one or more events and transmitting an indication of the at least one event to a mobile device. Then, one or more modules can receive an indication that a mobile device has selected at least one of the at least one event, and determine at least one action to perform, wherein the at least one action can be associated with the at least one selected event.

Claims

1. An apparatus comprising:

a processor; and

memory coupled to the processor, the memory comprising executable instructions that when executed by the processor cause the processor to effectuate operations comprising;

predicting an occurrence of an event in response to receiving an indication that a feature has been selected via a mobile device;

transmitting an indication of the event;

receiving an indication that the event has been selected via the mobile device;

determining a previous action that was selected to provide assistance with the event; and

determining a current action based on the previous action, wherein the current action differs from the previous action.

2. The apparatus of claim 1, the operations further comprising:

identifying at least one sub-event related to the event; and

transmitting the at least one sub-event to the mobile device.

3. The apparatus of claim 1, wherein the event is based on a location of the mobile device.

4. The apparatus of claim 1, wherein the current action is based on a location of the mobile device.

5. The apparatus of claim 1, wherein the event is based on the schedule of a user associated with the mobile device.

6. The apparatus of claim 1, the operations further comprising:

determining at least one entity associated with the current action; and

modifying the current action based on a schedule of the at least one entity.

7. The apparatus of claim 1, the operations further comprising:

receiving an indication that the current action was selected;

determining that the selection of the current action affects a future event; and

determining at least one future action to perform, wherein the at least one future action relates to the future event.

8. The apparatus of claim 1, the operations further comprising:

determining at least one entity that is related to the current action.

9. The apparatus of claim 1, wherein the current action further comprises:

transmitting information related to a user of the mobile device to the third party.

10. The apparatus of claim 9, wherein the content of the information is determined by an association between the event and the third party.

11. An apparatus comprising:

a processor; and

memory coupled to the processor, the memory comprising executable instructions that when executed by the processor cause the processor to effectuate operations comprising;

determining a location of a mobile device;

predicting that an event has occurred based on;

the location of the mobile device;

a schedule associated with the mobile device; and

a profile associated with the mobile device, the profile comprising a previous action selected to handle the event;

selecting an action that can be performed in response to the predicted occurrence of the event based on the previous action, wherein the action differs from the previous action; and

performing the action.

12. The apparatus of claim 11, the operations further comprising:

transmitting an indication of the action to the mobile device; and

receiving an indication that the action was selected via the mobile device.

13. The apparatus of claim 11, the operations further comprising:

receiving, from the mobile device, an indication verifying that the event has occurred;

predicting that a sub-event has occurred based on the verified event; and

selecting at least one action that can be performed in response to the predicted occurrence of the sub-event.

14. The apparatus of claim 11, wherein performing the action comprises:

providing, from the mobile device to a remote device, a message related to the event.

15. The apparatus of claim 14, the operations further comprising:

providing, to a remote device, information related to the action.

16. The apparatus of claim 11, the operations further comprising:

modifying the schedule.

17. The apparatus of claim 16, the operations further comprising:

modifying a schedule associated with a remote device, wherein the modification is related to the event.

18. An apparatus comprising:

a processor; and

memory coupled to the processor, the memory comprising executable instructions that when executed by the processor cause the processor to effectuate operations comprising;

accessing a database comprising an indication of a plurality of events, wherein;

the plurality of events is associated with a mobile device; and

the profile comprises a previous action selected via the mobile device to handle a previous event;

predicting that an event in the database has occurred based on the profile;

determining an action to perform, wherein;

the action is associated with the predicted occurrence of the event; and

the action differs from the previous action; and

performing the action.

19. The apparatus of claim 18, wherein the predicted event is based in part on a location of the mobile device.

20. The apparatus of claim 18, wherein the predicted event is based in part on a schedule associated with the mobile device.