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Outage management algorithm

  • US 8,774,975 B2
  • Filed: 02/08/2011
  • Issued: 07/08/2014
  • Est. Priority Date: 02/08/2011
  • Status: Active Grant
First Claim
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1. A computer-implemented method of processing an incident in a service area, the method comprising:

  • under control of one or more processors configured with executable instructions;

    detecting an incident in the service area;

    identifying at least a first node associated with the incident;

    selecting, by the processor, a preset quantity of nodes of the service area to ping, the selecting based at least in part on one or more of a hierarchy of the nodes or a physical location of the nodes, the preset quantity based at least in part on a communication technology of a node in the service area, the preset quantity being user adjustable;

    pinging the preset quantity of nodes;

    receiving results of the pinging from at least one of the preset quantity of nodes; and

    determining a response to the incident based on the results received.

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