Automotive industry high performance capability assessment

• US 8,781,882 B1
• Filed: 11/26/2008
• Issued: 07/15/2014
• Est. Priority Date: 08/07/2008
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Arboletti, Ariano, Torresani, Giorgio, Palle, Nagendra, Segerberg, Per
• Primary Examiner(s): Sterrett, Jonathan G
• Assistant Examiner(s): Lan, Tzu-Hsiang
• Application Number:
  US12/324,150
• Time in Patent Office: 2,057 Days
• Field of Search: 705/7.11, 705/7.38, 705/7.39, 705/7.41, 705/7.42
• US Class Current: 705/7.39
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations

Abstract

A high performance capability assessment model helps an automotive industry business meet the challenges of the global marketplace. As a result, the automotive industry business can achieve the clarity, consistency, and well-defined execution of core processes that reduce inefficiencies and waste that result from unnecessary process complexity and exceptions. In addition, the high performance capability assessment model helps the automotive industry business to identify specific areas in which improvements may be made and understand how to make the improvements, and establishes levels of capability along the way to reaching an ultimate capability goal.

Claims

1. A computer-implemented method for high performance capability assessment of an automotive business:

establishing, by a processor coupled to a machine-readable memory, a multidimensional automotive industry performance reference set comprising multiple key assessment performance reference tables, each of the multiple key assessment performance reference tables comprising;

a ‘

Basic’

performance capability level specifying ‘

Basic’

performance assessment criteria;

a ‘

Competitive’

performance capability level specifying ‘

Competitive’

performance assessment criteria;

a ‘

Market Leading’

performance capability level specifying ‘

Market Leading’

performance assessment criteria;

establishing new product development performance assessment criteria,

wherein the ‘

Basic’

performance assessment criteria includes a first criteria where ideas are generated within functions;

wherein the ‘

Competitive’

performance assessment criteria includes a first criteria where continuous process with feedback from business to product development activity exists; and

wherein the ‘

Market Leading’

performance assessment criteria includes a first criteria where well developed strategic process for progressing new products in context of overall business goals exist;

receiving, through a communication interface coupled to the processor, an input specifying an automotive industry area and an automotive industry key assessment area with the automotive industry area for analysis;

searching, by the processor, the multidimensional automotive industry performance reference set for a matching key assessment performance reference table that matches the automotive industry area and the automotive industry key assessment area;

retrieving, by the processor, the matching key assessment performance reference table;

analyzing, by the processor, the matching key assessment performance reference table; and

obtaining, by the processor, a resultant performance capability level for the automotive industry key assessment area.

2. The method of claim 1, further comprising:

establishing a vision and strategy platform, the vision and strategy platform establishing an ‘

External Analysis’

key assessment performance reference table and an ‘

Internal Business Planning’

key assessment performance reference table.

3. The method of claim 1, further comprising:

establishing a core functions platform, the core functions platform establishing a ‘

New Product Development’

key assessment performance reference table, an ‘

Engineering’

key assessment performance reference table, and a ‘

Product Lifecycle Management’

key assessment performance reference table.

4. The method of claim 1, further comprising:

establishing a core functions platform, the core functions platform establishing a ‘

Procurement Strategy’

key assessment performance reference table, a ‘

Strategic Sourcing and Category Management’

key assessment performance reference table, a ‘

Requisition to Pay’

key assessment performance reference table, and a ‘

Supplier Relationship Management’

key assessment performance reference table.

5. The method of claim 1, further comprising:

establishing a core functions platform, the core functions platform establishing a ‘

Production Forecasting Planning and Scheduling’

key assessment performance reference table, a ‘

Inbound Logistics’

key assessment performance reference table, a ‘

Manufacturing and Assembly’

key assessment performance reference table, and an ‘

Outbound Logistics’

key assessment performance reference table.

6. The method of claim 1, further comprising:

establishing a core functions platform, the core functions platform establishing a ‘

Brand Management’

key assessment performance reference table, a ‘

Product and Service Marketing’

key assessment performance reference table, a ‘

Channel Integration and Management’

key assessment performance reference table, a ‘

Product and Service Sales’

key assessment performance reference table, and a ‘

Customer Relationship Management’

key assessment performance reference table.

7. The method of claim 1, further comprising:

establishing a core functions platform, the core functions platform establishing a ‘

Forecasting and Planning’

key assessment performance reference table, a ‘

Product Design and Management’

key assessment performance reference table, a ‘

Marketing and Sales’

key assessment performance reference table, a ‘

Procurement and Inbound Logistics’

key assessment performance reference table, a ‘

Warehouse Management’

key assessment performance reference table, a ‘

Outbound Logistics’

key assessment performance reference table, a ‘

Service Strategy’

key assessment performance reference table, a ‘

Technical Support’

key assessment performance reference table, and a ‘

Warranty and Recall Campaign Management’

key assessment performance reference table.

10. The method of claim 1, wherein the new product development performance assessment criteria includes

a first ‘

Market Leading’

criteria where well developed strategic process for progressing new products in context of overall business goals exist;

a second ‘

Market Leading’

criteria where a high volume of ideas from multi-functional internal and external teams exist; and

a third ‘

Market Leading’

criteria where global intelligence networks are used and overseas markets are systematically scanned for new ideas.

8. A computer-implemented method for high performance capability assessment of an automotive business:

establishing, by a processor coupled to a machine-readable memory, a multidimensional automotive industry performance reference set comprising multiple key assessment performance reference tables, each of the multiple key assessment performance reference tables comprising;

a ‘

Basic’

performance capability level specifying ‘

Basic’

performance assessment criteria;

a ‘

Competitive’

performance capability level specifying ‘

Competitive’

performance assessment criteria;

a ‘

Market Leading’

performance capability level specifying ‘

Market Leading’

performance assessment criteria;

establishing new product development performance assessment criteria, including;

a first ‘

Basic’

criteria where ideas are generated within geographical boundaries;

a second ‘

Basic’

criteria where innovation combines idea, development, launch sub-processes, with poor linkage and is not managed as a single process; and

a third ‘

Basic’

criteria where innovation is opportunistic, with no clear framework to link innovation with business strategy;

receiving, through a communication interface coupled to the processor, an input specifying an automotive industry area and an automotive industry key assessment area with the automotive industry area for analysis;

searching, by the processor, the multidimensional automotive industry performance reference set for a matching key assessment performance reference table that matches the automotive industry area and the automotive industry key assessment area;

retrieving, by the processor, the matching key assessment performance reference table;

analyzing, by the processor, the matching key assessment performance reference table; and

obtaining, by the processor, a resultant performance capability level for the automotive industry key assessment area.

15. The method of claim 8, further comprising:

establishing a vision and strategy platform, the vision and strategy platform establishing an ‘

External Analysis’

key assessment performance reference table and an ‘

Internal Business Planning’

key assessment performance reference table.

9. A computer-implemented method for high performance capability assessment of an automotive business:

establishing, by a processor coupled to a machine-readable memory, a multidimensional automotive industry performance reference set comprising multiple key assessment performance reference tables, each of the multiple key assessment performance reference tables comprising;

a ‘

Basic’

performance capability level specifying ‘

Basic’

performance assessment criteria;

a ‘

Competitive’

performance capability level specifying ‘

Competitive’

performance assessment criteria;

a ‘

Market Leading’

performance capability level specifying ‘

Market Leading’

performance assessment criteria;

establishing new product development performance assessment criteria, including;

a first ‘

Competitive’

criteria where continuous process with feedback from business to product development activity exists;

a second ‘

Competitive’

criteria where ideas are generated using internal cross-functional teams; and

a third ‘

Competitive’

criteria where ideas are generated across geographical boundaries;

receiving, through a communication interface coupled to the processor, an input specifying an automotive industry area and an automotive industry key assessment area with the automotive industry area for analysis;

searching, by the processor, the multidimensional automotive industry performance reference set for a matching key assessment performance reference table that matches the automotive industry area and the automotive industry key assessment area;

retrieving, by the processor, the matching key assessment performance reference table;

analyzing, by the processor, the matching key assessment performance reference table; and

obtaining, by the processor, a resultant performance capability level for the automotive industry key assessment area.

11. A non-transitory computer readable medium comprising:

a machine-readable medium; and

logic stored on the medium comprising;

performance capability assessment model manipulation logic operable to a establish a multidimensional automotive industry performance reference set, where the multidimensional automotive industry performance reference set comprises multiple key assessment performance reference tables, where each of the multiple key assessment performance reference tables comprise;

a ‘

Basic’

performance capability level specifying ‘

Basic’

performance assessment criteria;

a ‘

Competitive’

performance capability level specifying ‘

Competitive’

performance assessment criteria;

a ‘

Market Leading’

performance capability level specifying ‘

Market Leading’

performance assessment criteria;

the logic configured to establish ‘

New Product Development’

performance assessment criteria, including;

a first ‘

Basic’

criteria where ideas are generated within functions;

a second ‘

Basic’

criteria where ideas are generated within geographical boundaries;

a third ‘

Basic’

criteria where innovation combines idea, development, and launch sub-processes, with poor linkage, and is not managed as a single process;

query logic operable to;

receive an input specifying an automotive industry area and an automotive industry key assessment area with the automotive industry area for analysis;

search the multidimensional automotive industry performance reference set for a matching key assessment performance reference table that matches the automotive industry area and the automotive industry key assessment area; and

capability assessment logic operable to;

retrieve the matching key assessment performance reference table;

analyze the matching key assessment performance reference table; and

obtain a resultant performance capability level for the automotive industry key assessment area.

12. A non-transitory computer readable medium comprising:

a machine-readable medium; and

logic stored on the medium comprising;

performance capability assessment model manipulation logic operable to a establish a multidimensional automotive industry performance reference set, where the multidimensional automotive industry performance reference set comprises multiple key assessment performance reference tables, where each of the multiple key assessment performance reference tables comprise;

a ‘

Basic’

performance capability level specifying ‘

Basic’

performance assessment criteria;

a ‘

Competitive’

performance capability level specifying ‘

Competitive’

performance assessment criteria;

a ‘

Market Leading’

performance capability level specifying ‘

Market Leading’

performance assessment criteria;

the logic configured to establish ‘

New Product Development’

performance assessment criteria, including;

a first ‘

Competitive’

criteria where continuous process with feedback from business to product development activity exists;

a second ‘

Competitive’

criteria where ideas are generated using internal cross-functional teams;

a third ‘

Competitive’

criteria where innovation combining Idea, Development, Research sub-processes, with good liaison and discussion of strategy and priorities exists, but is not managed as a single process;

query logic operable to;

receive an input specifying an automotive industry area and an automotive industry key assessment area with the automotive industry area for analysis;

search the multidimensional automotive industry performance reference set for a matching key assessment performance reference table that matches the automotive industry area and the automotive industry key assessment area; and

capability assessment logic operable to;

retrieve the matching key assessment performance reference table;

analyze the matching key assessment performance reference table; and

obtain a resultant performance capability level for the automotive industry key assessment area.

13. A system comprising:

a processor; and

a memory coupled to the processor, the memory comprising;

performance capability assessment model manipulation logic operable to a establish a multidimensional automotive industry performance reference set, where the multidimensional automotive industry performance reference set comprises multiple key assessment performance reference tables, where each of the multiple key assessment performance reference tables comprise;

a ‘

Basic’

performance capability level specifying ‘

Basic’

performance assessment criteria;

a ‘

Competitive’

performance capability level specifying ‘

Competitive’

performance assessment criteria;

a ‘

Market Leading’

performance capability level specifying ‘

Market Leading’

performance assessment criteria;

the processor configured to establish new product development performance assessment criteria,

wherein the ‘

Basic’

performance assessment criteria includes a first criteria where ideas are generated within functions;

wherein the ‘

Competitive’

performance assessment criteria includes a first criteria where continuous process with feedback from business to product development activity exists; and

wherein the ‘

Competitive’

performance assessment criteria includes a first criteria where well developed strategic process for progressing new products in context of overall business goals exists;

query logic operable to;

receive an input specifying an automotive industry area and an automotive industry key assessment area with the automotive industry area for analysis;

search the multidimensional automotive industry performance reference set for a matching key assessment performance reference table that matches the automotive industry area and the automotive industry key assessment area; and

capability assessment logic operable to;

retrieve the matching key assessment performance reference table;

analyze the matching key assessment performance reference table; and

obtain a resultant performance capability level for the automotive industry key assessment area.

14. The system of claim 13, wherein the query logic is further operable to obtain representative practice data and store the representative practice data in memory;

and wherein the capability assessment logic is further operable to analyze the representative practice data to determine an automotive industry and an automotive key assessment area to which the representative practice data applies.