System of providing information to a telephony subscriber

• US 8,787,878 B1
• Filed: 10/17/2011
• Issued: 07/22/2014
• Est. Priority Date: 06/07/1995
• Status: Expired due to Fees

• Current Assignee: Single Touch Interactive Incorporated (SITO Mobile, Ltd.)
• Original Assignee: Single Touch Interactive Incorporated (SITO Mobile, Ltd.)
• Inventors: Malackowski, James E., Stathis, Kristi L.
• Primary Examiner(s): LEE, JUSTIN YE
• Application Number:
  US13/275,072
• Time in Patent Office: 1,009 Days
• Field of Search: 455/404.1, 455/411, 455/414.2, 455/414.1, 455/414.3, 455/412.1, 455/415
• US Class Current: 455/411
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Abstract

An information fulfillment system and method provide information to a user having a wireless communication device. Upon input of an access code at the wireless communication device, a fulfillment center delivers information based on the access code. Automatic verification, connection, and/or billing modification processes optionally are provided for implementation of the system and method.

Claims

1. A system for providing information to a wireless telecommunications transmitting and receiving device, the system comprising:

a wireless switch to;

receive at least one communication from the wireless telecommunications transmitting and receiving device, the at least one communication comprising an access code and information regarding a subscriber comprising a subscriber identification and information beyond subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the information beyond subscriber identification consisting of at least one member of a group consisting of a wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, fewer characters than an ordinary telephone number and a non-alphabetic/non-numeric character as a first character;

determine a destination for directing information from the at least one communication based upon the access code, the information from the at least one communication comprising the access code, the information regarding the subscriber comprising the subscriber identifier, and the information beyond subscriber identification; and

a fulfillment center comprising at least one computer at the destination to;

receive the information from the at least one communication comprising the access code, the information regarding the subscriber comprising the subscriber identifier, and the information beyond subscriber identification;

identify relevant information as a function, at least in part, of the access code, the information regarding the subscriber comprising the subscriber identifier, and the information beyond subscriber identification; and

transmit the relevant information to the wireless telecommunications transmitting and receiving device.

2. The system of claim 1 wherein the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device.

3. The system of claim 1 wherein the at least one communication comprises speech from a caller, and wherein the fulfillment center is further configured to:

receive the speech;

automatically recognize the speech; and

automatically take an information-providing action as a function, at least in part, of the recognized speech.

4. The system of claim 1 wherein the relevant information comprises downloadable information.

5. The system of claim 4 wherein the downloadable information comprises data.

6. The system of claim 5 wherein the data comprises audio information.

7. The system of claim 1 wherein the information beyond subscriber identification consists at least one of the advertiser identifier and the product identifier.

8. The system of claim 1 wherein the subscriber identification comprises at least one of an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, an electronic serial number (ESN) of the wireless telecommunications transmitting and receiving device, a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device, and an international mobile station identifier (IMSI) of the wireless telecommunications transmitting and receiving device.

9. The system of claim 1 wherein the information beyond subscriber identification comprises at least one of a wireless service provider, a mobile station type, a geographic location, a billing number, a subscriber name, a subscriber billing address, a base station controller (BSC), a mobile switching center (MSC), a home location register (HLR) for fixed mobiles, a subscriber priority indication, a priority access &

channel assignment (PACA) level, and a preferred language.

10. The system of claim 1 wherein one or more identifiers are automatically appended to the communication with the access code by the wireless transmitting and receiving device.

11. The system of claim 1 wherein the wireless switch further determines if the wireless telecommunications receiving device is roaming or local.

12. The system of claim 1 wherein the wireless switch further determines a billing status of the wireless telecommunications receiving device.

13. A system for providing information for receipt by a wireless telecommunications transmitting and receiving device, the system comprising:

a wireless switch to;

receive at least one communication from the wireless telecommunications transmitting and receiving device, the at least one communication comprising an access code and information regarding a subscriber comprising subscriber identification and information beyond subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the information beyond subscriber identification consisting of at least one member of a group consisting of home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character; and

determine a destination for directing information from the at least one communication based upon the access code, the information from the at least one communication comprising the access code, the subscriber identification, and the information beyond subscriber identification; and

a fulfillment center comprising at least one computer at the destination to;

receive the access code, the subscriber identification, and the information beyond subscriber identification;

identify targeted information based at least in part on the access code, the subscriber, and the information beyond subscriber identification; and

transmit the targeted information for receipt by the wireless telecommunications transmitting and receiving device.

14. The system of claim 13 wherein the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device.

15. A system for providing information through a wireless telecommunication network for receipt by a wireless telecommunications transmitting and receiving device, the system comprising:

a wireless switch to;

receive at least one communication from the wireless telecommunications transmitting and receiving device, the at least one communication comprising an access code and information regarding a subscriber comprising a subscriber identification and information other than subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the information other than subscriber identification consisting of at least one member of a group consisting of a home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a caller geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character; and

determine a destination for directing information from the at least one communication based upon the access code, the information from the at least one communication comprising the access code, the subscriber identification, and the information other than subscriber identification; and

a fulfillment center comprising at least one computer at the destination to;

receive the information from the at least one communication;

identify relevant information, the relevant information being determined as a function, at least in part, of the access code, the subscriber identification, and information other than subscriber identification; and

transmit the relevant information for receipt by the wireless telecommunications transmitting and receiving device.

16. The system of claim 15 wherein the destination is in the wireless telecommunication network.

17. The system of claim 16 wherein the wireless telecommunication network operates on a platform compatible with at least one member of a group of technologies consisting of:

GSM;

DMA;

CDMA; and

PCS.

18. The system of claim 15 wherein the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device.

19. The system of claim 15 wherein the fulfillment center transmits the relevant information by accessing stored information and providing at least a portion of the stored information to the wireless telecommunications transmitting and receiving device.

20. The system of claim 15 wherein the access code comprises indicia of at least one of the fulfillment center at the destination and the relevant information.

21. The system of claim 15 wherein the wireless switch verifies a right to access the fulfillment center.

22. The system of claim 21 wherein the wireless switch verifies the right to access the fulfillment center by verifying the subscriber.

23. The system of claim 21 wherein the wireless switch verifies the right to access the fulfillment center by requesting a required code after determining the destination for directing the information from the at least one communication.

24. The system of claim 21 wherein the wireless switch further determines billing procedures for the at least one communication when the access is verified.

25. The system of claim 15 wherein the fulfillment center automatically prompts a user to select other information via the wireless telecommunications transmitting and receiving device.

26. The system of claim 25 wherein the fulfillment center receives at least one user entered information code in response to the prompting.

27. The system of claim 15 wherein the fulfillment center transmits the relevant information to establish communication between the wireless telecommunications transmitting and receiving device and a live system operator.

28. The system of claim 15 wherein the fulfillment center transmits the relevant information by transmitting at least one of voice and data.

29. The system of claim 15 wherein the relevant information transmitted by the fulfillment center comprises a video message.

30. The system of claim 15 wherein the fulfillment center transmits the relevant information by transmitting data for receipt by the wireless telecommunications transmitting and receiving device.

31. The system of claim 15 wherein the fulfillment center transmits the relevant information by downloading information that corresponds to the access code to the wireless telecommunications transmitting and receiving device.

32. The system of claim 31 wherein downloading information comprises downloading data.

33. The system of claim 32 wherein downloading information further comprises downloading audio information.

34. The system of claim 32 wherein the downloaded information is displayable on the wireless telecommunications transmitting and receiving device.

35. The system of claim 15 wherein the relevant information transmitted by the fulfillment center comprises financial data.

36. The system of claim 15 wherein the fulfillment center transmits the relevant information to, at least in part, facilitate at least one of:

a consumer transaction;

a financial transaction; and

a promotional exchange.

37. The system of claim 15 wherein the fulfillment center transmits the relevant information to be displayed in visual form at the wireless telecommunications transmitting and receiving device.

38. The system of claim 37 wherein the fulfillment center transmits the relevant information to be viewed in visual form by a user at a subsequent time.

39. The system of claim 15 wherein the relevant information transmitted by the fulfillment center comprises coupon information.

40. The system of claim 39 wherein the coupon information enables the wireless telecommunications transmitting and receiving device to print a coupon when the wireless telecommunications transmitting and receiving device is operatively connected to a printing device.

41. The system of claim 15 wherein the fulfillment center delivers the relevant information to enable generating printed matter via the wireless telecommunications transmitting and receiving device.

42. The system of claim 15 wherein the wireless switch is configured to modify billing procedures in response to the access code.

43. The system of claim 42 wherein the wireless telecommunications transmitting and receiving device is roaming.

44. The system of claim 42 wherein the fulfillment center delivers the relevant information free of charge to a user when the wireless telecommunications transmitting and receiving device is roaming.

45. The system of claim 15 wherein the fulfillment center delivers the relevant information free of charge to the subscriber.

46. The system of claim 15 wherein the wireless switch determines based on the access code that the subscriber is not to be charged for air time for the at least one communication.

47. The system of claim 15 wherein the relevant information relates to a provider of products or services and wherein the fulfillment center generates a record of airtime or other charges associated with transmitting the relevant information to the wireless transmitting and receiving device.

48. The system of claim 47 wherein:

the provider is a third party provider; and

the record comprises a billing record generated by the fulfillment center according to an established billing arrangement with the third party provider.

49. A system for providing service comprising:

a fulfillment center comprising at least one computer to;

receive at least one communication comprising an access code dialed from a wireless telecommunications transmitting and receiving device, at least one of an advertiser identifier or a product identifier from the wireless telecommunications transmitting and receiving device, and information regarding a subscriber, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and at least one non-alphabetic/non-numeric character, the information regarding the subscriber comprising a subscriber identifier uniquely identifying the wireless telecommunications transmitting and receiving device; and

deliver at least one service to the user based at least in part on the access code, the at least one of the advertiser identifier or the product identifier, and the information regarding the subscriber comprising the subscriber identifier.

50. The system of claim 49 wherein the fulfillment center delivers the at least one service to facilitate at least one of:

a consumer transaction;

a financial transaction; and

a promotional exchange.

51. The system of claim 49 wherein delivering the at least one service comprises at least one of:

connecting a user to a live system operator;

transmitting voice and data;

transmitting a video message;

automatic downloading of data to the wireless telecommunications transmitting and receiving device;

transmitting information that corresponds to the access code to the wireless telecommunications transmitting and receiving device;

transmitting data;

transmitting audio information;

transmitting financial data;

providing coupon information;

generating printed matter via the wireless telecommunications transmitting and receiving device; and

providing information in visual form to be viewed by the user at a subsequent time.

52. The system of claim 51 wherein delivering the at least one service consists of transmitting the video message and wherein at least a portion of the video message is transmitted for display.

53. The system of claim 51 wherein delivering the at least one service consists of providing the coupon information.

54. The system of claim 49 wherein the fulfillment center modifies billing procedures when the access code is used.

55. The system of claim 54 wherein the fulfillment center delivers the at least one service free of charge to the subscriber when the wireless telecommunications transmitting and receiving device is roaming.

56. The system of claim 54 wherein the fulfillment center delivers the at least one service free of charge to the subscriber.

57. The system of claim 49 wherein the fulfillment center delivers the at least one service free of charge to the subscriber.

58. The system of claim 49 wherein the subscriber identifier consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device.

59. The system of claim 49 wherein the access code comprises indicia of at least one of the fulfillment center and the at least one service to be delivered from the at least one fulfillment center.

60. The system of claim 49 wherein delivering the at least one service to the subscriber comprises transmitting data for reception by the wireless telecommunications transmitting and receiving device.

61. A method for providing service to a user comprising:

receiving, at at least one fulfillment center computer, at least one communication comprising an access code dialed from a wireless telecommunications transmitting and receiving device and information regarding a subscriber comprising subscriber identification and information other than subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the information other than subscriber identification consisting of at least one member of a group consisting of a home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and at least one non-alphabetic/non-numeric character as a first character; and

delivering at least one service to the user based at least in part on the access code, the subscriber identification, and information other than subscriber identification.

62. The method of claim 61 wherein delivering the at least one service comprises providing coupon information.

63. The method of claim 61 wherein the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device and delivering the at least one service to the user comprises transmitting data for reception by the wireless telecommunications transmitting and receiving device.

64. The method of claim 61 wherein delivering the at least one service to the user comprises downloading data to the wireless telecommunications transmitting and receiving device.

65. The method of claim 61 wherein delivering the at least one service comprises connecting the user to a live system operator.

66. The method of claim 61 wherein delivering the at least one service comprises at least one of:

transmitting data;

transmitting concurrent voice and data;

transmitting a video message;

transmitting information that corresponds to the access code to the wireless telecommunications transmitting and receiving device; and

transmitting audio information.

67. A system for providing information comprising:

a wireless switch to;

receive at least one communication transmitted from a wireless telecommunications transmitting and receiving device, the at least one communication comprising an access code, a subscriber identification, and information beyond subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the information beyond subscriber identification consisting of at least one member of a group consisting of home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, fewer characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character; and

determine a destination for directing information from the at least one communication, the information from the at least one communication comprising the access code, the subscriber identification, and communication information beyond subscriber identification; and

a fulfillment center comprising at least one computer to;

receive the information from the at least one communication; and

provide relevant information as a function, at least in part, of the subscriber identification and information beyond subscriber identification, as designated by the access code, for receipt by the wireless telecommunications transmitting and receiving device.

68. The system of claim 67 wherein the fulfillment center:

receives at least one input transmitted from the wireless telecommunications transmitting and receiving device; and

automatically takes an information-providing action as a function, at least in part, of the at least one input.

69. The system of claim 67 wherein the at least one communication comprises speech from a user, and wherein the fulfillment center:

receives the speech;

recognizes the speech; and

takes an information-providing action as a function, at least in part, of the recognized speech.

70. The system of claim 67 wherein the relevant information comprises downloadable data.

71. The system of claim 67 wherein the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device.

72. The system of claim 67 wherein the relevant information comprises at least one of:

voice, data, concurrent voice and data, video information, audio information, financial data, coupon information, and information provided in visual form.

73. The system of claim 67 wherein the information beyond subscriber identification comprises at least one of an advertiser identifier and a product identifier.

74. A system for providing information for receipt by a wireless telecommunications transmitting and receiving device, the system comprising:

a switch of a wireless network to;

receive at least one communication transmitted from the wireless telecommunications transmitting and receiving device via the wireless network, the at least one communication comprising an access code, a subscriber identification, and communication information beyond subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the communication information beyond subscriber identification consisting of at least one member of a group consisting of a wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character; and

determine a destination for directing information from the at least one communication, the information from the at least one communication comprising the access code, the subscriber identification, and the information beyond subscriber identification; and

a fulfillment center at the destination comprising at least one computer to;

receive the access code, the subscriber identification, and the information beyond subscriber identification; and

provide targeted information as a function, at least in part, of the access code, the subscriber identification, and the information beyond subscriber identification for receipt by the wireless telecommunications transmitting and receiving device.

75. The system of claim 74 wherein the information beyond subscriber identification comprises at least one of an advertiser identifier and a product identifier, and the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device.

76. The system of claim 74 wherein the fulfillment center:

receives at least one input from the wireless telecommunications transmitting and receiving device; and

takes an information-providing action as a function, at least in part, of the at least one input.

77. A system for providing information for receipt by a wireless telecommunications transmitting and receiving device, the system comprising:

a wireless switch to;

receive at least one communication transmitted from the wireless telecommunications transmitting and receiving device, the at least one communication comprising an access code, a subscriber identification, and communication information other than subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the communication information other than subscriber identification consisting of at least one member of a group consisting of a home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character; and

determine a destination for directing information from the at least one communication, the information from the at least one communication comprising the access code, the subscriber identification, and the communication information other than subscriber identification; and

a fulfillment center comprising at least one computer to;

receive the information from the at least one communication; and

provide relevant information as a function, at least in part, of the access code, the subscriber identification, and communication information other than subscriber identification for receipt by the wireless telecommunications transmitting and receiving device.

78. The system of claim 77 wherein the fulfillment center is in a wireless telecommunication network.

79. The system of claim 78 wherein the wireless telecommunication network is compatible with at least one member of a group of technologies consisting of:

GSM;

TDMA;

CDMA; and

PCS.

80. The system of claim 77 wherein the communication information other than the subscriber identification comprises at least one of an advertiser identifier and a product identifier.

81. The system of claim 77 wherein the fulfillment center:

receives at least one input transmitted from the wireless telecommunications transmitting and receiving device; and

takes an information-providing action as a function, at least in part, of the at least one input.

82. The system of claim 77 wherein the fulfillment center provides the relevant information by accessing stored information and transmitting at least a portion of the stored information for receipt by the wireless telecommunications transmitting and receiving device.

83. The system of claim 77 wherein the access code comprises indicia of at least one of the fulfillment center at the destination and the relevant information.

84. The system of claim 77 wherein the wireless switch verifies a right to access the fulfillment center.

85. The system of claim 84 wherein the wireless switch verifies the right to access the fulfillment center by verifying the subscriber.

86. The system of claim 77 wherein the fulfillment center prompts selection of other information via the wireless telecommunications transmitting and receiving device.

87. The system of claim 86 wherein the fulfillment center receives at least one input transmitted from the wireless telecommunications transmitting and receiving device in response to prompting selection of the other information.

88. The system of claim 87 wherein the fulfillment center takes an information-providing action as a function, at least in part, of the at least one input.

89. The system of claim 77 wherein the fulfillment center provides the relevant information to establish communication between the wireless telecommunications transmitting and receiving device and a live system operator.

90. The system of claim 77 wherein the fulfillment center provides the relevant information by transmitting at least one of voice and data.

91. The system of claim 77 wherein the relevant information provided by the fulfillment center comprises at least one of video and audio.

92. The system of claim 77 wherein the fulfillment center provides the relevant information by downloading information that corresponds to the access code to the wireless telecommunications transmitting and receiving device.

93. The system of claim 92 wherein the downloaded information is displayable on the wireless telecommunications transmitting and receiving device.

94. The system of claim 77 wherein the fulfillment center provides the relevant information to, at least in part, facilitate at least one of:

a consumer transaction;

a financial transaction; and

a promotional exchange.

95. The system of claim 77 wherein the relevant information provided by the fulfillment center comprises coupon information.

96. The system of claim 77 wherein the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device.

97. The system of claim 77 wherein the fulfillment center provides the relevant information free of charge to the subscriber.

98. A system for providing information for a user comprising:

a fulfillment center comprising at least one computer to;

receive information from at least one communication transmitted via a wireless network from a wireless telecommunications transmitting and receiving device with a access code, the information from the at least one communication comprising the access code, a subscriber identification, and information regarding the subscriber other than subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the information regarding the subscriber other than subscriber identification consisting of at least one member of a group consisting of a home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a caller geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character; and

provide relevant information as a function, at least in part, of the access code, the subscriber identification, and information regarding the subscriber other than subscriber identification for receipt by the wireless telecommunications transmitting and receiving device via the wireless network.

99. The system of claim 98 wherein the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device.

100. The system of claim 98 wherein the information other than subscriber identification comprises at least one of an advertiser identifier and a product identifier.

101. The system of claim 98 wherein the fulfillment center:

receives at least one input transmitted from the wireless telecommunications transmitting and receiving device; and

takes an information-providing action as a function, at least in part, of the at least one input.

102. The system of claim 98 wherein the fulfillment center provides the relevant information to facilitate at least one of:

a consumer transaction;

a financial transaction; and

a promotional exchange.

103. The system of claim 98 wherein the relevant information comprises data and the fulfillment center provides the relevant information by determining the data and automatically downloading the data to the wireless telecommunications transmitting and receiving device.

104. The system of claim 98 wherein the relevant information comprises coupon information.

105. The system of claim 98 wherein the relevant information comprises information that corresponds to the access code.

106. The system of claim 98 wherein providing the relevant information comprises connecting the wireless telecommunications transmitting and receiving device to a live system operator through the fulfillment center.

107. The system of claim 98 wherein the relevant information comprises at least one of:

voice, data, concurrent voice and data, video information, audio information, financial data, and information provided in visual form.

108. The system of claim 98 wherein the fulfillment center provides the relevant information free of charge to the subscriber.

109. The system of claim 98 wherein the access code comprises indicia of at least one of the fulfillment center and the relevant information.

110. The system of claim 98 wherein the fulfillment center is in a cellular telecommunications network.

111. A method for providing information comprising:

receiving at least one communication transmitted from a wireless telecommunications transmitting and receiving device via a wireless network, the at least one communication comprising an access code, a subscriber identification, and information regarding the subscriber other than subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the information regarding the subscriber other than subscriber identification consisting of at least one member of a group consisting of a home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character;

determining a destination for directing information from the at least one communication, the information from the at least one communication comprising the access code, the subscriber identification, and information regarding the subscriber other than subscriber identification;

receiving the information from the at least one communication at at least one fulfillment center computer; and

providing, by the at least one fulfillment center computer, relevant information as a function of, at least in part, the-access code, the subscriber identification, and information regarding the subscriber other than subscriber identification for receipt by the wireless telecommunications transmitting and receiving device.

112. The method of claim 111 wherein the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device, and the information regarding the subscriber other than subscriber identification comprises at least one of an advertiser identifier and a product identifier and providing the relevant information by the at least one fulfillment center computer as the function, at least in part, of the subscriber identification and information regarding the subscriber other than subscriber identification comprises providing the relevant information by the at least one fulfillment center computer as the function, at least in part, of the access code, the subscriber identification, and the at least one of the advertiser identifier and the product identifier.

113. The method of claim 111 comprising:

receiving at least one input transmitted from the wireless telecommunications transmitting and receiving device; and

taking at least one information-providing action at the at least one fulfillment center computer as a function, at least in part, of the at least one input.

114. A method for providing information for receipt by a wireless telecommunications transmitting and receiving device, the method comprising:

receiving at least one communication transmitted from the wireless telecommunications transmitting and receiving device, the at least one communication comprising an access code, a subscriber identification, and subscriber information beyond subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the subscriber information beyond subscriber identification consisting of at least one member of a group consisting of a home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a caller geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character;

determining a destination for directing information from the at least one communication, the information from the at least one communication comprising the access code, the subscriber identification, and the subscriber information beyond subscriber identification;

receiving the subscriber identification and the subscriber information beyond subscriber identification at at least one fulfillment center computer; and

providing targeted information by the at least one fulfillment center computer as a function, at least in part, of the access code, the subscriber identification, and the subscriber information beyond subscriber identification for receipt by the wireless telecommunications transmitting and receiving device.

115. The method of claim 114 wherein the subscriber information beyond subscriber identification comprises at least one of an advertiser identifier and a product identifier and providing the relevant information by the at least one fulfillment center computer as the function, at least in part, of the subscriber identification and subscriber information beyond subscriber identification comprises providing the relevant information by the at least one fulfillment center computer as the function, at least in part, of the access code, the subscriber identification, and the at least one of the advertiser identifier and the product identifier, and the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device.

116. The method of claim 114 comprising:

receiving at least one input transmitted from the wireless telecommunications transmitting and receiving device at the at least one fulfillment center computer; and

automatically taking at least one information-providing action by the at least one fulfillment center computer as a function, at least in part, of the at least one input.

117. A method for providing information for receipt by a wireless telecommunications transmitting and receiving device, the method comprising:

receiving at least one communication transmitted via a cellular telecommunications network from the wireless telecommunications transmitting and receiving device, the at least one communication comprising an access code, a subscriber identification, and subscriber information other than subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the subscriber information other than subscriber identification consisting of at least one member of a group consisting of home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a caller geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character;

determining a destination for directing information from the at least one communication the information from the at least one communication comprising the access code, the subscriber identification, and the subscriber information other than subscriber identification;

receiving the information from the at least one communication at at least one fulfillment center computer at the destination; and

providing relevant information by the at least one fulfillment center computer as a function, at least in part, of the access code, the subscriber identification, and subscriber information other than subscriber identification for receipt by the wireless telecommunications transmitting and receiving device.

118. The method of claim 117 wherein the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device and the subscriber information other than subscriber identification comprises at least one of an advertiser identifier and a product identifier and providing the relevant information by the at least one fulfillment center computer as the function, at least in part, of the subscriber identification and subscriber information other than subscriber identification comprises providing the relevant information by the at least one fulfillment center computer as the function, at least in part, of the access code, the subscriber identification, and the at least one of the advertiser identifier and the product identifier.

119. The method of claim 117 comprising:

receiving at least one input transmitted from the wireless telecommunications transmitting and receiving device; and

taking at least one information-providing action by the at least one fulfillment center computer as a function, at least in part, of the at least one input.

120. A method for providing information comprising:

receiving, at at least one fulfillment center computer, information from at least one communication transmitted from a wireless telecommunications transmitting and receiving device with the access code via a wireless network, the information from the at least one communication comprising the access code, a subscriber identification, and information beyond subscriber identification, the subscriber identification being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the information beyond subscriber identification consisting of at least one member of a group consisting of a home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character; and

providing relevant information by the at least one fulfillment center computer as a function, at least in part, of the access code, the subscriber identification, and information beyond subscriber identification for receipt by the wireless telecommunications transmitting and receiving device.

121. The method of claim 120 wherein the information beyond subscriber identification comprises at least one of an advertiser identifier and a product identifier and providing the relevant information by the at least one fulfillment center computer as the function, at least in part, of the subscriber identification and information beyond subscriber identification comprises providing the relevant information by the at least one fulfillment center computer as the function, at least in part, of the access code, the subscriber identification, and the at least one of the advertiser identifier and the product identifier.

122. The method of claim 120 comprising:

receiving at least one input transmitted from the wireless telecommunications transmitting and receiving device; and

taking at least one information-providing action by the at least one fulfillment center computer as a function, at least in part, of the at least one input.

123. The method of claim 120 wherein the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device, the relevant information comprises data and providing the relevant information by the at least one fulfillment center computer as the function, at least in part, of the access code, the subscriber identification, and subscriber information beyond subscriber identification comprises determining the data as the function, at least in part, of the access code, the subscriber identification, and information beyond subscriber identification and automatically downloading the data to the wireless telecommunications transmitting and receiving device.

124. The method of claim 120 wherein the relevant information comprises coupon information and providing the relevant information comprises providing the coupon information.

125. The method of claim 120 wherein the relevant information comprises information that corresponds to the access code and providing the relevant information comprises providing the information that corresponds to the access code.

126. The method of claim 120 wherein providing the relevant information comprises connecting the wireless telecommunications transmitting and receiving device to a voice response unit.

127. The method of claim 120 wherein:

the relevant information comprises at least one member of a group consisting of;

voice, data, concurrent voice and data, video information, audio information, financial data, and information provided in visual form; and

providing the relevant information comprises providing the at least one member of the group.

128. The method of claim 120 wherein the access code comprises indicia of at least one of the fulfillment center and the relevant information.

129. A system for providing service comprising:

a fulfillment center comprising at least one computer to;

receive at least one communication comprising an access code dialed from a wireless telecommunications transmitting and receiving device, information regarding the subscriber, and information appended by the wireless telecommunications transmitting and receiving device other than subscriber identification, the information regarding the subscriber being an identification uniquely identifying the wireless telecommunications transmitting and receiving device, the information appended by the wireless telecommunications transmitting and receiving device other than subscriber identification consisting of at least one member of a group consisting of a wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a caller geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and at least one non-alphabetic/non-numeric character as a first character; and

deliver at least one service to the wireless telecommunications transmitting and receiving device based at least in part on the access code, the information regarding the subscriber, and the information other than subscriber identification.

130. The system of claim 129 wherein the information regarding the subscriber consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device and delivering the at least one service to the wireless telecommunications transmitting and receiving device comprises at least one of transmitting data to the wireless telecommunications transmitting and receiving device and downloading data to the wireless telecommunications transmitting and receiving device.

131. A system for providing information comprising:

a fulfillment center comprising at least one computer to;

receive information from at least one communication transmitted via a wireless network from a wireless telecommunications transmitting and receiving device with an access code, the information from the at least one communication comprising a subscriber identification and information appended by the wireless telecommunications transmitting and receiving device other than subscriber identification, the subscriber identification uniquely identifying the wireless telecommunications transmitting and receiving device, the information appended by the wireless telecommunications transmitting and receiving device other than subscriber identification consisting of at least one member of a group consisting of home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a caller geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character; and

provide relevant information as a function, at least in part, of the subscriber identification and information other than subscriber identification, as designated by the access code for receipt by the wireless telecommunications transmitting and receiving device.

132. The system of claim 131 wherein the relevant information comprises data, and the subscriber identification consists of at least one member of a group consisting of a phone number of the wireless telecommunications transmitting and receiving device, an automatic number identifier (ANI) of the wireless telecommunications transmitting and receiving device, and a mobile identification number (MIN) of the wireless telecommunications transmitting and receiving device.

133. A system for providing information comprising:

a fulfillment center comprising at least one computer to;

receive information from at least one communication transmitted via a wireless network from a wireless telecommunications transmitting and receiving device with an access code, the information from the at least one communication comprising the access code, information regarding the subscriber, and information beyond subscriber identification appended by the wireless telecommunications transmitting and receiving device, the information regarding the subscriber uniquely identifying the wireless telecommunications transmitting and receiving device, the information beyond subscriber identification appended by the wireless telecommunications transmitting and receiving device consisting of at least one member of a group consisting of home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character; and

provide relevant information as a function, at least in part, of the-access code, the information regarding the subscriber, and information beyond subscriber identification for receipt by the wireless telecommunications transmitting and receiving device via the wireless network.

134. A method for providing information comprising:

receiving, at at least one fulfillment center computer, information from at least one communication transmitted from a wireless telecommunications transmitting and receiving device with an access code via a wireless network, the information from the at least one communication comprising the access code, a subscriber identification, and information regarding the subscriber beyond subscriber identification, the subscriber identification uniquely identifying the wireless telecommunications transmitting and receiving device, the information regarding the subscriber beyond subscriber identification consisting of at least one member of a group consisting of home wireless service provider, a mobile station type, a subscriber priority indication, a priority access, a geographic location, an advertiser identifier, and a product identifier, the access code comprising a plurality of characters, a fewer number of characters than an ordinary telephone number, and a non-alphabetic/non-numeric character as a first character; and

providing relevant information by the at least one fulfillment center computer as a function, at least in part, of the access code, the subscriber identification, and information regarding the subscriber beyond subscriber identification for receipt by the wireless telecommunications transmitting and receiving device.