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Remote device communication platform

  • US 8,789,151 B2
  • Filed: 01/09/2008
  • Issued: 07/22/2014
  • Est. Priority Date: 01/09/2008
  • Status: Active Grant
First Claim
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1. A method of managing, via a web portal, a remote device from a source device connected to a communication network, said method comprising:

  • receiving by an activation server a request from a first user server to associate the remote device with the first user for use by the first user;

    assigning by the activation server a device ID to the remote device;

    transmitting by the activation server the assigned device ID to the remote device;

    based on the assigned device ID, establishing a connection between the activation server and the remote device via the communication network;

    receiving a first instruction from the first user for authenticating access to the web portal, said web portal executing a remote management software for remote management of the remote device, wherein the remote management software is not installed on the source device or on the remote device, said received instruction originating from the source device;

    authenticating the user in response to the received first instruction;

    establishing an online status for the authenticated first user;

    receiving a second instruction from the authenticated first user requesting access to the remote device for remote management through the web portal;

    validating the device ID of the remote device in response to receiving the second instruction requesting access;

    associating the validated device ID with the authenticated first user;

    establishing a connection between the remote device and the web portal, wherein the remote device is managed by the authenticated first user via the web portal;

    receiving a third instruction from the first user for associating a second user with the web portal;

    establishing in response to the received third instruction a user context that determines a level of access privileges to the remote device granted to the second user;

    authenticating the second user for accessing the remote device in response to the received third instruction from the first user, wherein the second user is authenticated for access privileges to the remote device at a level determined by the user context established by the third instruction; and

    registering the authenticated second user with the web portal, wherein registering comprises issuing an authentication ticket to the second user, wherein the authentication ticket enabling the second user to access the remote device absent a termination request from the first user.

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