Communications using different modalities
First Claim
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1. A system for cross-modal communication comprising:
- a processing means comprising a processor; and
a single platform for cross-modal communication between a first device of a first mode and a second device of a second mode different than the first mode,the single platform for cross-modal communication capable of being configured to convert a first message in the first mode sent from the first device to the second mode to be received on the second device in the second mode, and capable of being configured to convert a second message in the second mode sent from the second device to the first mode to be received on the first device in the first mode,the single platform for cross-modal communication capable of being configured to collect information relating to a grouping and an identifier of at least one of the first message and the second message and classifying at least one of the first message and the second message based on the collected information relating to the grouping and the identifier.
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Abstract
Communications between users of different modalities are enabled by a single integrated platform that allows both the input of voice (from a telephone, for example) to be realized as text (such as an interactive text message) and allows the input of text (from the interactive text messaging application, for example) to be realized as voice (on the telephone). Real-time communication may be enabled between any permutation of any number of text devices (desktop, PDA, mobile telephone) and voice devices (mobile telephone, regular telephone, etc.). A call to a text device user may be initiated by a voice device user or vice versa.
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Citations
20 Claims
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1. A system for cross-modal communication comprising:
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a processing means comprising a processor; and a single platform for cross-modal communication between a first device of a first mode and a second device of a second mode different than the first mode, the single platform for cross-modal communication capable of being configured to convert a first message in the first mode sent from the first device to the second mode to be received on the second device in the second mode, and capable of being configured to convert a second message in the second mode sent from the second device to the first mode to be received on the first device in the first mode, the single platform for cross-modal communication capable of being configured to collect information relating to a grouping and an identifier of at least one of the first message and the second message and classifying at least one of the first message and the second message based on the collected information relating to the grouping and the identifier. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for cross-modal communication comprising:
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receiving a request for cross-modal communication between a first device of a first mode and a second device of a second mode; collecting information relating to a grouping and an identifier of the request and classifying the request based on the collected information relating to the grouping and the identifier of the request; and establishing a communication session between the first device and the second device, wherein a first message sent from the first device to the second device is converted from a first mode to a second mode and wherein a second message sent from the second device to the first device is converted from the second mode to the first mode. - View Dependent Claims (10, 11, 12, 13, 14, 15)
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16. A computer-readable storage medium that is not a signal and that comprises computer-executable instructions that when executed cause a computing environment to:
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receive a request for cross-modal communication between a first device of a first mode and a second device of a second mode; collect information relating to a grouping and an identifier of the request and classifying the request based on the collected information relating to the grouping and the identifier of the request; and establish a communication session between the first device and the second device, wherein a first message sent from the first device to the second device is converted from a first mode to a second mode and wherein a second message sent from the second device to the first device is converted from the second mode to the first mode. - View Dependent Claims (17, 18, 19, 20)
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Specification