System and method for redirecting mail
First Claim
1. A method for temporarily redirecting a customer'"'"'s mail from a current mailing address to a temporary mailing address, the method comprising:
- receiving, by a mail redirect computer system, a request to temporarily redirect the customer'"'"'s mail, wherein the request specifies a user profile, a first type of mail to redirect, a second type of mail, the temporary mailing address, how to redirect the first type of mail, an arrival date, and a departure date, the arrival date being the date the customer will arrive at the temporary mailing address and the departure date being the date the customer will depart from the temporary mailing address;
determining, by the mail redirect computer system, a first date to begin mail redirection based on the arrival date and a number of days in advance required to redirect the first type of mail to the temporary mailing address, and determining a second date to cancel mail redirection based on the departure date and the number of days in advance required to redirect the first type of mail to the temporary mailing address;
redirecting, by the mail redirect computer system, the first type of mail to the temporary mailing address according to the request and the first date and the second date;
instructing, by the mail redirect computer system, a delivery service provider to provide, based on the user profile, a package to the customer after the customer arrives at the temporary mailing address, wherein the package includes coupons for services or goods, selected based on the user profile, and a confirmation that the first type of mail will be redirected to the temporary mailing address;
instructing, by the mail redirect computer system, the delivery service provider to hold the second type of mail for a time period calculated based on the request;
receiving, by the mail redirect computer system from a remote computer system at the temporary mailing address, a notification that the customer has arrived at the temporary mailing address; and
informing, by the mail redirect computer system, at least one contact specified by the customer that the customer has arrived at the temporary mailing address.
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Accused Products
Abstract
A method for temporarily redirecting a customer'"'"'s mail from a current mailing address to a temporary mailing address, includes: receiving a request to temporarily redirect the customer'"'"'s mail; determining a first date to begin mail redirection and a second date to cancel mail redirection; redirecting a first type of mail to a temporary mailing address; instructing a delivery service provider to provide a package to the customer after the customer arrives at the temporary mailing address; instructing the delivery service provider to hold a second type of mail for a time period calculated based on the request; receiving a notification that the customer has arrived at the temporary mailing address; and informing at least one contact specified by the customer that the customer has arrived at the temporary mailing address.
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Citations
20 Claims
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1. A method for temporarily redirecting a customer'"'"'s mail from a current mailing address to a temporary mailing address, the method comprising:
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receiving, by a mail redirect computer system, a request to temporarily redirect the customer'"'"'s mail, wherein the request specifies a user profile, a first type of mail to redirect, a second type of mail, the temporary mailing address, how to redirect the first type of mail, an arrival date, and a departure date, the arrival date being the date the customer will arrive at the temporary mailing address and the departure date being the date the customer will depart from the temporary mailing address; determining, by the mail redirect computer system, a first date to begin mail redirection based on the arrival date and a number of days in advance required to redirect the first type of mail to the temporary mailing address, and determining a second date to cancel mail redirection based on the departure date and the number of days in advance required to redirect the first type of mail to the temporary mailing address; redirecting, by the mail redirect computer system, the first type of mail to the temporary mailing address according to the request and the first date and the second date; instructing, by the mail redirect computer system, a delivery service provider to provide, based on the user profile, a package to the customer after the customer arrives at the temporary mailing address, wherein the package includes coupons for services or goods, selected based on the user profile, and a confirmation that the first type of mail will be redirected to the temporary mailing address; instructing, by the mail redirect computer system, the delivery service provider to hold the second type of mail for a time period calculated based on the request; receiving, by the mail redirect computer system from a remote computer system at the temporary mailing address, a notification that the customer has arrived at the temporary mailing address; and informing, by the mail redirect computer system, at least one contact specified by the customer that the customer has arrived at the temporary mailing address. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A non-transitory computer-readable storage medium storing instructions for controlling a mail redirect computer system to perform a method, the method comprising:
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receiving a request to temporarily redirect a customer'"'"'s mail, wherein the request specifies a user profile, a first type of mail to redirect, a second type of mail, the temporary mailing address, an arrival date the customer will arrive at the temporary mailing address, and a departure date the customer will depart from the temporary mailing address; and determining a first date to begin mail redirection based on the arrival date and a number of days in advance required to redirect the first type of mail to the temporary mailing address, and determining a second date to cancel mail redirection based on the departure date and the number of days in advance required to redirect the first type of mail to the temporary mailing address; redirecting the first type of mail to the temporary mailing address according to the request and the first date and the second date; instructing a delivery service provider to provide, based on the user profile, a package to the customer after the customer arrives at the temporary mailing address, wherein the package includes coupons for services or goods, selected based on the user profile, and a confirmation that the first type of mail will be redirected to the temporary mailing address; instructing the delivery service provider to hold the second type of mail for a time period calculated based on the request; receiving, from a remote computer system at the temporary mailing address, a notification that the customer has arrived at the temporary mailing address; and informing at least one contact specified by the customer that the customer has arrived at the temporary mailing address. - View Dependent Claims (17, 18, 19)
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20. A mail redirect system for temporarily redirecting a customer'"'"'s mail from a current mailing address to a temporary mailing address, the system comprising:
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a processor disposed within the mail redirect system; and a memory storing instructions that, when executed by the processor, cause the processor to; receive a request to temporarily redirect the customer'"'"'s mail, wherein the request specifies a user profile, a first type of mail to redirect, a second type of mail, the temporary mailing address, how to redirect the first type of mail, an arrival date, and a departure date, the arrival date being the date the customer will arrive at the temporary mailing address and the departure date being the date the customer will depart from the temporary mailing address; determine a first date to begin redirection of the first type of mail based on the arrival date and a number of days in advance required to redirect the first type of mail to the temporary mailing address; determine a second date to cancel redirection of the first type of mail based on the departure date and the number of days in advance required to redirect the first type of mail to the temporary mailing address; redirect the first type of mail to the temporary mailing address according to the request and the first date and the second date; instruct a delivery service provider to provide, based on the user profile, a package to the customer after the customer arrives at the temporary mailing address, wherein the package includes coupons for services or goods, selected based on the user profile, and a confirmation that the first type of mail will be redirected to the temporary mailing address; instruct the delivery service provider to hold the second type of mail for a time period calculated based on the request; receive, from a remote computer system at the temporary mailing address, a notification that the customer has arrived at the temporary mailing address; and inform at least one contact specified by the customer that the customer has arrived at the temporary mailing address.
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Specification