Methods and systems to provide dynamic content and device panel management

• US 8,825,753 B2
• Filed: 06/14/2012
• Issued: 09/02/2014
• Est. Priority Date: 06/14/2012
• Status: Active Grant

• Current Assignee: Cellco Partnership, Inc. (Verizon Communications Inc.)
• Original Assignee: Cellco Partnership, Inc. (Verizon Communications Inc.)
• Inventors: Kaleem, Farook, Menniti, Jeffrey T., Ramos, Jesus
• Primary Examiner(s): Shiferaw, Eleni
• Assistant Examiner(s): GIDDINS, NELSON S
• Application Number:
  US13/523,783
• Publication Number:
  US 20130339422A1
• Time in Patent Office: 810 Days
• Field of Search: 709/203
• US Class Current: 709/203
• CPC Class Codes: H04N 21/26291 for providing content or additional data updates, e.g. updating software modules, stored at the client deployment, distribution, installation, update of software G06F8/65; error detection or correction during software upgrading G06F11/1433; arrangements for updating broadcast information or broadcast-related information H04H60/25
• CPC Class Codes: H04N 21/2668 Creating a channel for a dedicated end-user group, e.g. insertion of targeted commercials based on end-user profiles information retrieval from the Internet by querying with filtering and personalisation G06F16/9535; arrangements for replacing or switching information during the broadcast H04H20/10; push services over packet-switching network H04L12/1859; adaptation of message content in packet-switching networks H04L51/063
• CPC Class Codes: H04N 21/41407 embedded in a portable device, e.g. video client on a mobile phone, PDA, laptop constructional details of equipment or arrangements specially adapted for portable computer application G06F1/1626; arrangements specially adapted for mobile receivers in broadcast systems H04H20/57
• CPC Class Codes: H04N 21/6131 involving transmission via a mobile phone network wireless downlink channel access H04W74/006
• CPC Class Codes: H04N 21/6543 for forcing some client operations, e.g. recording remote booting in general G06F9/4416
• CPC Class Codes: H04N 21/6582 Data stored in the client, e.g. viewing habits, hardware capabilities, credit card number arrangements where receivers interact with the broadcast H04H20/38
• CPC Class Codes: H04N 21/8173 End-user applications, e.g. Web browser, game

Abstract

Systems and methods are disclosed that provide for automatic management of device content for demonstration applications running on mobile devices such as smart phones. The systems and methods can eliminate or reduce the need for manual process of content management for such demonstration applications. Systems and methods according to the present disclosure can also provide for the following: updating content on a device to include content that demonstrates the device capabilities dynamically; delivering content based on the device demographic to cater the needs of the customers; performing local wipe of content generated by customers at regular intervals automatically; providing easy discovery of the premium device capabilities to the customers; advertising new capabilities delivered to the devices; and, tracking features/applications used by the customers and/or creating a store or device profile.

Claims

1. A system for providing automatic content management to a preloaded demonstration application on a mobile device in a store, the system comprising:

a communications interface for communications between a mobile device and a content server associated with the mobile device, the interface configured to provide store-specific content to the mobile device over a communication session established between the mobile device and the content server;

a processor coupled to the interface;

a storage device accessible to the processor; and

programming for execution by the processor, stored in the storage device, wherein execution of the programming by the processor configures the system to perform functions, including functions to;

remove content added by a user;

deliver store-specific content from the content server to a preloaded demonstration application running on the mobile device;

configure the preloaded demonstration application to present desired store-specific content to a user;

prepare a tracking report with data gathered as a result of user navigation through various functions of the mobile device and applications stored on the mobile device within a specific store;

determine whether the mobile device is in a predetermined store using a mobile equipment identifier for the mobile device, a store identification associated with the predetermined store in which the mobile device is intended to be located, and global positioning system coordinates of the mobile device;

in response to a determination that the global positioning system coordinates of the predetermined store in which the mobile device is intended to be located are different from the global positioning system coordinates of the mobile device, replace the store identification associated with the predetermined store in which the mobile device is intended to be located with a store identification associated with a store at the global positioning system coordinates of the mobile device; and

update the configuration of the preloaded demonstration application on the mobile device based on information included in the tracking report and the replaced store identification.

2. The system of claim 1, wherein execution of the programming by the processor configures the system to remove the content added by the user after store hours, and wherein the removed content includes at least one of a text message, email photos, videos, calendar events, user-installed icon, and a contact.

3. The system of claim 1, wherein execution of the programming by the processor configures the system to perform further functions to update store-specific content on the mobile device after store hours with predetermined content including at least one of a text message, email photos, videos, calendar events, and a contact.

4. The system of claim 1, wherein the tracking report includes a mobile equipment identifier (MEID) for the mobile device and a store identification.

5. The system of claim 1, wherein execution of the programming by the processor configures the system to perform further functions to send the tracking report to the content server at a specified time.

6. The system of claim 1, wherein execution of the programming by the processor configures the system to perform at least one of:

configure the preloaded demonstration application or deliver store-specific content based on the tracking report.

7. The system of claim 1, wherein execution of the programming by the processor configures the system to perform further functions to deliver the preloaded demonstration application to the mobile device after store hours.

8. The system of claim 1, wherein execution of the programming by the processor configures the system to perform further functions to deliver different store-specific content to separate preloaded demonstration applications running on separate mobile devices in different geographical locations.

9. The system of claim 1, wherein execution of the programming by the processor configures the system to perform further functions to configure separate preloaded demonstration applications, running on separate mobile devices in different geographical location, to present different store-specific content based on geographic location.

10. The system of claim 1, further including a content management application accessible through a user interface device and configured to allow an administrator to manage content to be delivered to the preloaded demonstration application running on the mobile device.

11. The system of claim 10, wherein the content management application is further configured to allow an administrator to manage the configuration of the preloaded demonstration application running on the mobile device.

12. The system of claim 1, wherein execution of the programming by the processor configures the system to perform further functions to correlate which store the mobile device is located in using a mobile equipment identifier (MEID) for the mobile device and a store identification (ID).

13. The system of claim 1, wherein execution of the programming by the processor configures the system to perform further functions to provide store-specific content to the mobile device dependent on the type of mobile device such that different types of mobile devices at the same store are able to present different store-specific content.

14. The system of claim 1, wherein execution of the programming by the processor configures the system to perform further functions to repopulate the mobile device with predetermined content including at least one of a text message, an email photo, a calendar and a contact.

15. A method, comprising steps of:

establishing, by a processor, a communication session between a mobile device and a content server;

delivering store-specific content from the content server to a preloaded demonstration application running on the mobile device;

removing content added by a user;

configuring the preloaded demonstration application to present store-specific content to a user through a display device of the mobile device;

gathering data as a result of use of features of the mobile device and use of applications on the mobile device;

generating a tracking report based on the data gathered from the use of the features and the applications on the mobile device;

determining whether the mobile device is in a predetermined store using a mobile equipment identifier for the mobile device, a store identification associated with the predetermined store in which the mobile device is intended to be located, and global positioning system coordinates of the mobile device;

in response to a determination that the global positioning system coordinates of the predetermined store in which the mobile device is intended to be located are different from the global positioning system coordinates of the mobile device, replacing the store identification associated with the predetermined store in which the mobile device is intended to be located with a store identification associated with a store at the global positioning system coordinates of the mobile device; and

updating store-specific content or a configuration of the preloaded demonstration application on the mobile device based on information included in the tracking report and the replaced store identification.

16. The method of claim 15, further comprising a step of:

removing the content added by a user after store hours, wherein the removed content includes at least one of a text message, email photos, videos, calendar events, user-installed icon and a contact.

17. The method of claim 15, further comprising a step of:

updating content on the mobile device.

18. The method of claim 15, further comprising a step of:

sending the tracking report to the content server.

19. The method of claim 15, further comprising a step of:

sending the tracking report to a database in communication with the content server.

20. The method of claim 15, further comprising a step of:

repopulating the mobile device with predetermined content including at least one of a text message, an email photo, a calendar and a contact.