Communications method

• US 8,837,507 B2
• Filed: 10/16/2006
• Issued: 09/16/2014
• Est. Priority Date: 12/09/2005
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Agarwal, Vivek, Sasidharan, Suresh Kumar Kesavan, Varshnay, Sarvesh Kumar
• Primary Examiner(s): Phillips, Hassan
• Assistant Examiner(s): SWEET, LONNIE V
• Application Number:
  US11/580,879
• Publication Number:
  US 20070136478A1
• Time in Patent Office: 2,892 Days
• Field of Search: 370/429, 709/238, 709/239, 709/227, 709/228, 455/414, 455/445, 455/461
• US Class Current: 370/429
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 61/4535 using an address exchange platform which sets up a session between two nodes, e.g. rendezvous servers, session initiation protocols [SIP] registrars or H.323 gatekeepers
• CPC Class Codes: H04L 65/00 Network arrangements, protocols or services for supporting real-time applications in data packet communication real-time or near real-time messaging, e.g. instant messaging [IM] H04L51/04; selective video distribution H04N21/00
• CPC Class Codes: H04L 67/14 Session management for real-time applications in data packet communications networks H04L65/1066
• CPC Class Codes: H04L 67/303 Terminal profiles
• CPC Class Codes: H04L 69/08 Protocols for interworking; Protocol conversion
• CPC Class Codes: H04L 69/14 Multichannel or multilink protocols
• CPC Class Codes: H04L 69/24 Negotiation of communication capabilities

Abstract

A computer-implemented method for establishing a communications link between a source and a target comprises:

• a) receiving, at a server, data identifying the source and the target;
• b) for each of the source and the target, retrieving a respective communication profile identifying one or more communications systems by which the respective one of the source or target may be communicated with;
• c) comparing the profiles to identify one or more common communications systems; and
• d) opening a communications link between the source and the target using one or more of the common communication systems.

Claims

1. A computer-implemented method for establishing a communications link between a source and a target, the method comprising:

storing a source communication profile that identifies one or more first communication channels that were specified by the source and through which the source may communicate;

storing a target communication profile that identifies one or more second communication channels that were specified by the target and through which the target may communicate;

after storing the source communication profile and the target communication profile, receiving, at a server, an email that includes (1) source data that is associated with the source and (2) target data that is associated with the target;

in response to receiving the email;

retrieving the source communication profile,

retrieving the target communication profile,

comparing the one or more first communication channels of the source communication profile to the one or more second communication channels of the target communication profile to identify one or more possible communication links between the source and the target, wherein (a) at least one of the one or more first communication channels is of a different type than any of the one or more second communication channels or (b) at least one of the one or more second communication channels is of a different type than any of the one or more first communication channels, and

opening a particular communications link, of the one or more possible communication links, between the source and the target.

2. A method according to claim 1, wherein the source communication profile identifies one or more of the following communication channels:

instant messaging, mobile telephony, or landline telephony.

3. A method according to claim 1, wherein the source and target communication profiles are stored as a data structure on a database.

4. The method of claim 1, wherein:

the email contains a command that indicates that a communications link should be established;

the method further comprising, in response to receiving the email and prior to retrieving the source communication profile and the target communication profile, determining whether the email includes the command;

retrieving, comparing, and opening are also performed in response to determining that the email includes the command.

5. The method of claim 1, further comprising:

in response to receiving the email, determining whether the target is unable to receive emails;

wherein retrieving, comparing, and opening are also performed in response to determining that the target is unable to receive emails.

6. The method of claim 1, wherein:

the one or more second communication channels are a plurality of second communication channels;

the method further comprising, in response to receiving the email, determining that a particular communication channel of the plurality of second communication channels is associated with preference data;

identifying the one or more possible communication links is performed based on the preference data.

7. The method of claim 1, wherein:

the one or more second communication channels are a plurality of second communication channels;

the method further comprising, in response to receiving the email, determining that a particular communication channel of the plurality of second communication channels is associated with inhibit data that is specified by the target and that indicates that the particular communication channel should not be used in communicating with the source;

identifying the one or more possible communication links is performed based on the inhibit data.

8. A server adapted to receive data identifying a source and a target, wherein the server comprises a processor, said pserver adapted to cause said processor to:

store a source communication profile that identifies one or more first communication channels that were specified by the source and through which the source may communicate;

store a target communication profile that identifies one or more second communication channels that were specified by the target and through which the target may communicate;

receive an email that includes (1) source data that is associated with the source and (2) target data that is associated with the target;

in response to receiving the email;

retrieve the source communication profile,

retrieve the target communication profile,

compare the one or more first communication channels of the source communication profile to the one or more second communication channels of the target communication profile to identify one or more possible communication links between the source and the target, wherein (a) at least one of the one or more first communication channels is of a different type than any of the one or more second communication channels or (b) at least one of the one or more second communication channels is of a different type than any of the one or more first communication channels, and

open a particular communications link, of the one or more possible communication links, between the source and the target.

9. A server according to claim 8, wherein the source communication profile identifies one or more of the following communication channels:

instant messaging, landline telephony, or mobile telephony.

10. A server according to claim 8, wherein the source and target communication profiles are stored as a data structure on a database.

11. The server of claim 8, wherein:

the email contains a command that indicates that a communications link should be established;

the server is further configured to cause the processor to determine whether the email includes the command in response to receiving the email and prior to retrieving the source profile and the target profile;

retrieving, comparing, and opening are also performed in response to determining that the email includes the command.

12. The server of claim 8, wherein the processor is further configured to:

determined whether the target is unable to receive emails in response to receiving the email;

wherein retrieving, comparing, and opening are also performed in response to determining that the target is unable to receive emails.

13. The server of claim 8, wherein:

the one or more second communication channels are a plurality of second communication channels;

the server is further configured to cause the processor to determine that a particular communication channel of the plurality of second communications channel is associated with preference data in response to receiving the email;

identifying the one or more possible communication links is performed based on the preference data.

14. The server of claim 8, wherein:

the one or more second communication channels are a plurality of second communication channels;

the server is further configured to cause the processor to, in response to receiving the email, determine that a particular communication channel of the plurality of second communication channels is associated with inhibit data that indicates that the particular communication channel should not be used in communicating with the source;

identifying the one or more possible communication links is performed based on the inhibit data.

15. A computer program product comprising program code stored on a non-transitory computer readable medium for establishing a communications link between a source and a target, said program is executed by a computer, causing:

storing a source communication profile that identifies one or more first communication channels that were specified by the source and through which the source may communicate;

storing a target communication profile that identifies one or more second communication channels that were specified by the target and through which the target may communicate;

receiving, at a server, an email that includes (1) source data that is associated with the source and (2) target data that is associated with the target;

in response to receiving the email;

retrieving the source communication profile,

retrieving the target communication profile,

comparing the one or more first communication channels of the source communication profile to the one or more second communication channels of the target communication profile to identify one or more possible communication links between the source and the target, wherein (a) at least one of the one or more first communication channels is of a different type than any of the one or more second communication channels or (b) at least one of the one or more second communication channels is of a different type than any of the one or more first communication channels, and

opening a particular communications link, of the one or more possible communication links, between the source and the target.

16. The computer program product of claim 15, wherein:

the email contains a command that indicates that a communications link should be established;

said program code further comprising program code for causing, in response to receiving the email and prior to retrieving the source communication profile and the target communication profile, determining whether the email includes the command;

retrieving, comparing, and opening are also performed in response to determining that the email includes the command.

17. The computer program product of claim 15, further comprising:

in response to receiving the email, determining whether the target is unable to receive emails;

wherein retrieving, comparing, and opening are also performed in response to determining that the target is unable to receive emails.

18. The computer program product of claim 15, wherein:

the one or more second communication channels are a plurality of second communication channels;

said program code further comprising program code for causing, in response to receiving the email, determining that a particular communication channel of the plurality of second communication channels is associated with preference data;

identifying the one or more possible communication links is performed based on the preference data.

19. The computer program product of claim 15, wherein:

the one or more second communication channels are a plurality of second communication channels;

said program code further comprising program code for causing, in response to receiving the email, determining that a particular communication channel of the plurality of second communication channels is associated with inhibit data that indicates that the particular communication channel should not be used in communicating with the source;

identifying the one or more possible communication links is performed based on the inhibit data.