Method and system for combining text and voice messages in a communications dialogue
First Claim
1. A method, comprising:
- sending, in a telecommunications network to a mobile terminal of a user of a message service, a text-form message, wherein the text-form message relates to a session and a current stage of the session, wherein the sending comprises altering a sender address of the text-form message based on the current stage of the session; and
receiving, at the altered sender address or at an address contained in the sent text-form message, a reply message from the mobile terminal, wherein the session proceeds based on contents of the reply message;
wherein in at least one stage of the session the reply message contains or relates to a voice message and the session proceeds based on contents of the voice message.
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Accused Products
Abstract
A method for delivering messages in a telecommunications network where the first text-form message of the session N is delivered to the user of the service such that the sender address (the A number) is converted to correspond to the session number N and the session stage J, in stages 2-n of the session N, a text-form message is received from the user of the message service at the sender address defined in the message in the previous stage, and the session proceeds according to the contents of the message such that the sender address (the A number) is converted to correspond to the session number N and the new session stage J, and the next text-form message of session N is sent to the user of the message service.
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Citations
27 Claims
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1. A method, comprising:
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sending, in a telecommunications network to a mobile terminal of a user of a message service, a text-form message, wherein the text-form message relates to a session and a current stage of the session, wherein the sending comprises altering a sender address of the text-form message based on the current stage of the session; and receiving, at the altered sender address or at an address contained in the sent text-form message, a reply message from the mobile terminal, wherein the session proceeds based on contents of the reply message; wherein in at least one stage of the session the reply message contains or relates to a voice message and the session proceeds based on contents of the voice message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A telecommunication apparatus, wherein the telecommunication apparatus is configured to:
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send, in a telecommunications network to a mobile terminal of a user of a message service, a text-form message, wherein the text-form message relates to a session and a current stage of the session, wherein the sending comprises altering a sender address of the text-form message based on the current stage of the session; and receive, at the altered sender address or at an address contained in the sent text-form message, a reply message from the mobile terminal, wherein the session proceeds based on contents of the reply message; wherein at least one of the reply messages is a service order message, which is associated with at least one order for a supplementary service, which is subject to payment, wherein the telecommunication apparatus is further configured to initiate delivery of the supplementary service over a communications channel which is not used to send or receive the text-form messages. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 17)
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18. A telecommunication apparatus, comprising:
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a data processor for executing logic instructions; a set of interfaces to at least one network supporting mobile terminals; a message sending logic for sending at least one message to at least one of the mobile terminals; a reply message reception logic for receiving at least one reply message to said at least one of the mobile terminals; and a sending address converter for converting a sender address in the at least one message to at least one of the mobile terminals; wherein the telecommunication apparatus further comprises a set of logic instructions whose execution on the data processor causes the data processor to perform the following acts; sending, in the telecommunications network to a mobile terminal of a user of a message service, a text-form message, wherein the text-form message relates to a session and a current stage of the session, wherein the sending comprises altering a sender address of the text-form message based on the current stage of the session; and receiving, at the altered sender address or at an address contained in the sent text-form message, a reply message from the mobile terminal, wherein the session proceeds based on contents of the reply message; wherein in at least one stage of the session the reply message contains or relates to a voice message and the session proceeds based on contents of the voice message. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27)
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19. A tangible and non-transitory program carrier, comprising:
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logic instructions executable on a data processing apparatus connectable to a telecommunications network supporting mobile terminals; wherein execution of the logic instructions on the data processing apparatus causes the data processing apparatus to carry out the following acts; sending, in the telecommunications network to a mobile terminal of a user of a message service, a text-form message, wherein the text-form message relates to a session and a current stage of the session, wherein the sending comprises altering a sender address of the text-form message based on the current stage of the session; and receiving, at the altered sender address or at an address contained in the sent text-form message, a reply message from the mobile terminal, wherein the session proceeds based on contents of the reply message; wherein in at least one stage of the session the reply message contains or relates to a voice message and the session proceeds based on contents of the voice message.
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Specification