System and method for root cause analysis
First Claim
1. A system for determining a root cause of an event in a data center including a plurality of devices, the system comprising:
- a data center management device coupled to a network, the data center management device including a memory and at least one processor coupled to the memory, the data center management device being configured to;
receive an indication of the event from a physical infrastructure device via the network;
determine a first generic cause model for the event by accessing an index that associates generic cause models with events, wherein the first generic cause model includes an indication of a relationship between the event and provision of a first data center resource;
determine a first event profile by adapting the first generic cause model to the data center using data center profile information stored in a data center profile data store, wherein the data center management device is configured to adapt the first generic cause model to the data center at least in part by identifying a first device coupled to the physical infrastructure device that is involved in provision of the first data center resource;
display a first probability that a potential cause defined by the first event profile is the root cause;
determine a second generic cause model for the event by accessing the index, the second generic cause model including an indication of a relationship between the event and provision of a second data center resource;
determine a second event profile by adapting the second generic cause model to the data center using data center profile information stored in the data center profile data store, wherein the data center management device is configured to adapt the second cause model to the data center at least in part by identifying a second device coupled to the physical infrastructure device that is involved in provision of the second data resource; and
display a second probability that another potential cause defined by the second event profile is the root cause.
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Accused Products
Abstract
Systems and methods for determining the root cause of an event in a data center are presented. The system includes a data center management device coupled to a network and configured to receive an indication of the event from a physical infrastructure device via the network, determine a first generic cause model for the event by accessing an event cause model data store, determine a first event profile by adapting the first generic cause model to the data center using data center profile information stored in a data center profile data store and display a first probability that a potential cause defined by the first event profile is the root cause.
29 Citations
16 Claims
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1. A system for determining a root cause of an event in a data center including a plurality of devices, the system comprising:
a data center management device coupled to a network, the data center management device including a memory and at least one processor coupled to the memory, the data center management device being configured to; receive an indication of the event from a physical infrastructure device via the network; determine a first generic cause model for the event by accessing an index that associates generic cause models with events, wherein the first generic cause model includes an indication of a relationship between the event and provision of a first data center resource; determine a first event profile by adapting the first generic cause model to the data center using data center profile information stored in a data center profile data store, wherein the data center management device is configured to adapt the first generic cause model to the data center at least in part by identifying a first device coupled to the physical infrastructure device that is involved in provision of the first data center resource; display a first probability that a potential cause defined by the first event profile is the root cause; determine a second generic cause model for the event by accessing the index, the second generic cause model including an indication of a relationship between the event and provision of a second data center resource; determine a second event profile by adapting the second generic cause model to the data center using data center profile information stored in the data center profile data store, wherein the data center management device is configured to adapt the second cause model to the data center at least in part by identifying a second device coupled to the physical infrastructure device that is involved in provision of the second data resource; and display a second probability that another potential cause defined by the second event profile is the root cause. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method for determining a root cause of an event in a data center using a data center management device coupled to a network, the data center management device including memory and at least one processor coupled to the memory, the method comprising:
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receiving indication of the event from a physical infrastructure device via the network; determining a first generic cause model for the event by accessing an index that associates generic cause models with events, wherein the first generic cause model indicates a relationship between the event and provision of a first data center resource; determining a first event profile by adapting the first generic cause model to the data center using data center profile information stored in a data center profile data store, wherein adapting the first generic cause model to the data center includes identifying a first device coupled to the physical infrastructure device that is involved in provision of the first data center resource; displaying a first probability that a potential cause defined by the first event profile is the root cause; determining a second generic cause model for the event by accessing the index, the second generic cause model indicating a relationship between the event and provision of a second data center resource; determining a second event profile by adapting the second generic cause model to the data center using data center profile information stored in the data center profile data store, wherein adapting the second cause model to the data center includes identifying a second device coupled to the physical infrastructure device that is involved in provision of the second data resource; and displaying a second probability that another potential cause defined by the second event profile is the root cause. - View Dependent Claims (13, 14)
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15. A non-transitory computer readable medium having stored thereon sequences of instruction for determining a root cause of an event in a data center including instructions that will cause at least one processor to:
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receive an indication of the event from a physical infrastructure device via the network; determine a first generic cause model for the event by accessing an index that associates generic cause models with events, wherein the first generic cause model includes an indication of a relationship between the event and provision of a first data center resource; determine a first event profile by adapting the first generic cause model to the data center using data center profile information stored in a data center profile data store, wherein the instructions to determine the first event profile will further cause the at least one processor to adapt the first generic cause model to the data center at least in part by identifying a first device coupled to the physical infrastructure device that is involved in provision of the first data center resource; display a first probability that a potential cause defined by the first event profile is the root cause determine a second generic cause model for the event by accessing the index, the second generic cause model including an indication of a relationship between the event and provision of a second data center resource; determine a second event profile by adapting the second generic cause model to the data center using data center profile information stored in the data center profile data store, wherein the instructions to determine the second event profile will further cause the at least one processor to adapt the second cause model to the data center at least in part by identifying a second device coupled to the physical infrastructure device that is involved in provision of the second data resource; and display a second probability that another potential cause defined by the second event profile is the root cause. - View Dependent Claims (16)
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Specification