Conducting transactions between a vendor and a customer using text messages
First Claim
1. A method, comprising:
- receiving a first text message from a mobile communication device associated with a customer, the first text message comprising a request from the customer to receive one or more text messages associated with a vendor;
sending a second text message to the mobile communication device, the second text message associated with a service offered by the vendor;
determining whether a text message has been received from the mobile communication device accepting the offer; and
when the text message accepting the offer has not been received within a predetermined amount of time, sending another text message associated with the service offered by the vendor to the mobile communication device.
10 Assignments
0 Petitions
Accused Products
Abstract
The illustrative embodiments described herein provide systems and methods for conducting transactions with a customer using text messages. In one embodiment, a method includes receiving a first text message from a mobile communication device associated with a customer. The first text message includes a request from the customer to receive one or more text messages from a vendor. The method also includes adding the customer to a set of consenting customers in a customer database in response to receiving the first text message. The set of consenting customer including customers that consent to receiving text messages from the vendor. The method also includes sending a second text message to the mobile communication device. The second text message is associated with a service offered by the vendor.
12 Citations
20 Claims
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1. A method, comprising:
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receiving a first text message from a mobile communication device associated with a customer, the first text message comprising a request from the customer to receive one or more text messages associated with a vendor; sending a second text message to the mobile communication device, the second text message associated with a service offered by the vendor; determining whether a text message has been received from the mobile communication device accepting the offer; and when the text message accepting the offer has not been received within a predetermined amount of time, sending another text message associated with the service offered by the vendor to the mobile communication device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method, comprising:
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receiving a first text message from a mobile communication device associated with a customer, the first text message indicating the customer'"'"'s consent to be contacted by a pay-per-view programming provider via text messaging; sending a second text message to the mobile communication device, the second text message associated with pay-per-view programming offered by the pay-per-view programming provider; determining whether a text message has been received from the mobile communication device accepting the offer; and when the text message accepting the offer has not been received within a predetermined amount of time, sending another text message associated with the pay-per-view programming offered by the pay-per-view programming provider to the mobile communication device. - View Dependent Claims (13, 14, 15, 16)
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17. A system, comprising:
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a text message transaction manager configured to conduct transactions with a customer using text messages, the text message transaction manager comprising; a customer database comprising a set of consenting customers that consent to receiving text messages from a vendor; a customer intake module configured to receive text messages from mobile communication devices, each of the mobile communication devices associated with a respective customer, the first text message comprising a request from the customer to receive one or more text messages from the vendor; and a transaction engine configured to conduct a transaction with the customer using text messages; wherein the text message transaction manager is further configured to determine whether a text message has been received from a mobile communication device associated with a respective customer accepting an offer and, when a text message accepting the offer has not been received within a predetermined amount of time, send another text message associated with the service offered by the vendor to the mobile communication device. - View Dependent Claims (18, 19, 20)
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Specification