Methods, devices, and mediums associated with dynamic forum generation

• US 8,856,870 B1
• Filed: 01/03/2011
• Issued: 10/07/2014
• Est. Priority Date: 01/03/2011
• Status: Active Grant

• Current Assignee: Intellectual Ventures Fund 79 LLC (Intellectual Ventures LLC)
• Original Assignee: Intellectual Ventures Fund 79 LLC (Intellectual Ventures LLC)
• Inventors: Maeng, Joon
• Primary Examiner(s): Nalven, Andrew
• Assistant Examiner(s): Doan, Huan V
• Application Number:
  US12/983,874
• Time in Patent Office: 1,373 Days
• Field of Search: 705/2, 705/27, 705/35, 707/755, 707/999, 709/204, 709/205, 709/206, 709/227
• US Class Current: 726/2
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

A method, device, or medium may be associated with receiving a request for information. A subject matter may be related to the request. A forum may be generated comprising members associated with the subject matter. A session of the forum may be initiated. The session may be configured to elicit a response to the request. The forum may be disbanded in response to a conclusion of the session.

Claims

1. A method comprising:

receiving, by a processing device, a request for information;

identifying, by the processing device, a subject matter associated with the request;

selecting, by the processing device, forum members from a member community based, at least in part, on attributes of the forum members that provide an association with the subject matter;

generating, by the processing device, a forum comprising the forum members selected from the member community, wherein the forum is configured to allow the forum members to post comments, and to respond to posted comments, in a threaded discussion comprising one or more sessions of the forum in which there is a substantial time lag between when the comments are posted and when the posted comments are responded to, and wherein the comments from the forum are stored and made available to the forum members for retrieval;

initiating, by the processing device, a session of the forum configured to allow discussion associated with the request;

receiving, by the processing device, a number of requests from more than one and less than all of the forum members to conclude the session; and

terminating, by the processing device, the forum in response to determining that the number of requests exceeds a threshold number of requests to conclude the session.

2. The method of claim 1, wherein the forum members comprise a subset of the member community available for selection into the forum.

3. The method of claim 2, wherein generating the forum comprises:

comparing, by the processing device, the attributes of the forum members of the member community with the subject matter; and

selecting, by the processing device, the forum members having attributes that provide a predefined correlation with the subject matter.

4. The method of claim 1, wherein the forum members are identified as having knowledge with respect to the subject matter.

5. The method of claim 1, wherein the subject matter is identified by analyzing key words included in the request.

6. The method of claim 1, wherein the subject matter is explicitly identified from the request.

7. The method of claim 6, wherein the subject matter and the request are identified in separate data fields.

8. The method of claim 1, wherein the session is set to conclude after a predetermined amount of time.

9. The method of claim 8, wherein the predetermined amount of time is specified as part of the request.

10. The method of claim 1, further comprising receiving, by the processing device, a confirmation that the information has been provided, wherein terminating the forum comprises terminating the forum in response to both receiving the requests to conclude the session and receiving the confirmation.

11. The method of claim 1, wherein the attributes of the forum members comprise a ranked level of expertise of the forum members in the subject matter.

12. A computer-readable memory device having instructions stored thereon that, in response to execution by a processing device, cause the processing device to perform operations comprising:

receiving a request for information;

identifying a subject matter associated with the request;

selecting forum members from a member community based, at least in part, on attributes of the forum members that provide an association with the subject matter;

generating a forum comprising a number of the forum members selected from the member community, wherein the forum is configured to allow the forum members to post comments, and to respond to posted comments, in a threaded discussion comprising one or more sessions of the forum in which there is a substantial time lag between when the comments are posted and when the posted comments are responded to, and wherein the comments from the forum are stored and made available to the forum members for retrieval;

initiating a session of the forum configured to elicit a response to the request;

receiving a number of requests to conclude the session from more than one and less than the number of the forum members associated with the forum; and

disbanding the forum in response to determining that the number of requests exceeds a threshold number of requests to conclude the session.

13. The computer-readable memory device of claim 12, wherein the operation comprising generating the forum includes:

comparing the attributes of the forum members in the member community with the subject matter; and

selecting the forum members having attributes that are related to the subject matter.

14. The computer-readable memory device of claim 13, wherein the operation comprising comparing the attributes includes identifying the forum members having an expertise with respect to the subject matter.

15. The computer-readable memory device of claim 13, wherein the comparison of the attributes identifies an interest level associated with the forum members in the subject matter.

16. The computer-readable memory device of claim 12, wherein the operations further comprise setting a time limit for the session to conclude.

17. The computer-readable memory device of claim 16, wherein the threshold number of requests to conclude the session is received prior to the time limit.

18. The computer-readable memory device of claim 12, wherein the operation comprising selecting the forum members comprises selecting the forum members according to a frequency of participation in responding to previous requests.

19. A system, comprising:

means for identifying a subject matter associated with a question;

means for generating a forum comprising forum members selected from a member community based, at least in part, on attributes of the forum members that provide an association with the subject matter, wherein the forum is configured to allow the forum members to post comments, and to respond to posted comments, in a threaded discussion comprising one or more sessions of the forum in which there is a substantial time lag between when the comments are posted and when the posted comments are responded to, and wherein the comments from the forum are stored and made available to the forum members for retrieval;

means for initiating a session of the forum configured to allow discussion associated with the question; and

means for terminating the forum in response to receiving a threshold number of requests to conclude the session from more than one of the forum members and less than all of the forum members.

20. The system of claim 19, wherein the means for generating comprises means for setting a maximum duration of the session.

21. The system of claim 20, wherein the requests to conclude the session are received prior to the maximum duration.

22. The system of claim 21, wherein the requests to conclude the session include a request that is received from a client.

23. The system of claim 22, wherein the question is received from the client.

24. The system of claim 22, wherein the forum further comprises the client.

25. The system of claim 19, wherein the requests to conclude the session are received after one or more of the forum members respond to the question.

26. The system of claim 19, wherein the means for generating further comprises, in response to receiving a request from one of the forum members, means for generating a second forum comprising a subset of the forum members, wherein the second forum is configured to continue after the session is terminated.

27. The system of claim 19, wherein the means for generating comprises means for generating the forum based, at least in part, on a ranking of the forum members according to a frequency of replying to previous requests.

28. The system of claim 19, wherein the means for terminating comprises means for terminating the forum in response to both receiving the threshold number of requests to conclude the session and receiving a confirmation that the question was answered.