Transmission management system, program, computer readable information recording medium, program providing system, and maintenance system

• US 8,861,377 B2
• Filed: 11/29/2011
• Issued: 10/14/2014
• Est. Priority Date: 11/30/2010
• Status: Active Grant

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: Okuyama, Taro, Asai, Takahiro
• Primary Examiner(s): Phillips, Hassan
• Assistant Examiner(s): Wei, Siren
• Application Number:
  US13/883,018
• Publication Number:
  US 20130223292A1
• Time in Patent Office: 1,050 Days
• Field of Search: 370/247, 370/241.1, 370/244, 370/251, 370/252
• US Class Current: 370/247
• CPC Class Codes: H04L 12/185 with management of multicast group membership
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04L 67/63 Routing a service request depending on the request content or context
• CPC Class Codes: H04M 2203/6009 Personal information, e.g. profiles or personal directories being only provided to authorised persons
• CPC Class Codes: H04M 2203/6081 Service authorization mechanisms
• CPC Class Codes: H04M 3/4931 Directory assistance systems
• CPC Class Codes: H04M 3/567 Multimedia conference systems

Abstract

A transmission management system receives, from a request source terminal which is an addition request source requesting to add a certain transmission terminal as a destination candidate, an addition request for the destination candidate, identification information of the request source terminal and identification information of a request target terminal which is an addition request target of the destination candidate; and informs the request target terminal of an approval request for requesting the request target terminal to approve the addition request, and the identification of the request source terminal. The system receives an addition request response from the request target terminal in response to the addition request. When the addition request response indicates to approve the addition request, the system additionally associates the identification information of the request target terminal with the identification information of the request source terminal as the identification information of the destination terminal.

Claims

1. A transmission management system which manages communication between a request source terminal and a destination terminal from among plural transmission terminals, by sending a start request for the communication from the request source terminal which is a start request source for the communication to the destination terminal which is a start request target for the communication, comprising:

a destination list management part configured to manage a destination list indicating a candidate for the destination terminal of the request source terminal, by associating terminal identification information for identifying the request source terminal with terminal identification information for identifying the destination terminal which is the destination candidate capable of carrying out the communication with the request source terminal;

a reception part configured to receive terminal identification information of a request target terminal that is a request target of an addition request for adding a destination candidate, the terminal identification information of the request target terminal being transmitted from a PC terminal that is not managed by the destination list management part and is capable of transmitting an addition request for adding and associating, with terminal identification information of a request source terminal in the destination list, terminal identification information of a destination terminal,

the terminal identification information of the request target terminal to be received by the reception part being input by a user of the PC terminal for transmitting the addition request from the PC terminal; and

a transmission part configured to transmit, based on the terminal identification information of the request target terminal, an approval request for requesting for causing the approval request to be received by the request target terminal, wherein

the reception part is configured to receive a request response transmitted from the request target terminal in response to the approval request,

in a case where the request response indicates to approve the addition request, the destination list management part is configured to add and associate the terminal identification information of the request target terminal received from the PC terminal, as the terminal identification information of the destination terminal, with the terminal identification information of the request source terminal, and manage the added terminal identification information,

the transmission part is configured to transmit the added terminal identification information of the request target terminal to the request source terminal so that the request source terminal is able to start communication with the added request target terminal based on the transmitted terminal identification information of the request target terminal, and

the terminal identification information of the request target terminal to be received by the reception part being input by a user to the PC terminal for transmitting the addition request from the PC terminal is received after the PC terminal logs in using the terminal identification information of the request source terminal.

2. The transmission management system as claimed in claim 1, further comprising:

an addition request management part configured to associate the identification information of the request source terminal received by the reception part and the identification information of the request target terminal with one another, and manage the identification information, wherein

in a case where the addition request response indicates to approve the addition request, the destination list management part is configured to additionally associate, for the identification information of the request source terminal in the destination list management part the same as the identification information of the request source terminal managed by the addition request management part, the identification information of the request target terminal managed in the addition request management part as being associated with the identification information of the request source terminal, as the identification information of the destination terminal, and manages the identification information.

3. The transmission management system as claimed in claim 1, further comprising:

a terminal management part configured to manage, for the identification information of the transmission terminals, operating state information indicating an operating state of the transmission terminal as being associated with the identification information, wherein

in a case where the operating state indicated by the operating state information managed by the terminal management part is on-line and indicates that communication has not been started yet, the transmission part is configured to transmit to the request target terminal which is the transmission terminal having said operating state the approval request for requesting to approve the addition request, and also, the identification information of the request source terminal.

4. The transmission management system as claimed in claim 1, wherein

in a case where the destination list has been sent to the request source terminal before the identification information of the destination terminal is additionally managed by the destination list management part, the transmission part is configured to transmit only the identification information of the destination terminal having been additionally managed by the destination list management part.

5. A non-transitory computer readable information recording medium storing a program which when executed by one or more processors executes the functions of the parts of claim 1.

6. A maintenance system comprising a processor and a memory carrying out maintenance of the transmission management system claimed in claim 1.