Electronic discovery system

• US 8,868,561 B2
• Filed: 11/30/2012
• Issued: 10/21/2014
• Est. Priority Date: 03/27/2009
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Richards, Phillip L., Hobart, Eric B., Andersen, David M., Miller, Emerson D., Mayer, Michael J., Whalen, John N., Toomey, Brian L., Stellhorn, David W.
• Primary Examiner(s): LU, KUEN S
• Application Number:
  US13/691,404
• Publication Number:
  US 20130091136A1
• Time in Patent Office: 690 Days
• US Class Current: 707/737
• CPC Class Codes: G06F 16/23 Updating
• CPC Class Codes: G06F 16/25 Integrating or interfacing systems involving database management systems
• CPC Class Codes: G06F 16/285 Clustering or classification
• CPC Class Codes: G06F 16/35 Clustering; Classification
• CPC Class Codes: G06F 16/355 Class or cluster creation or modification
• CPC Class Codes: G06F 16/58 Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery and custodian management. Embodiments herein disclosed provide for an enterprise wide e-discovery system that provides for data to be identified, located, retrieved, preserved, searched, reviewed and produced in an efficient and cost-effective manner across the entire enterprise system. In addition, by structuring management of e-discovery based on case/matter, custodian and data and providing for linkage between the same, further efficiencies are realized in terms of identifying, locating and retrieving data and leveraging results of previous e-discoveries with current requests.

Claims

1. A method for conducting electronic discovery within an enterprise environment, comprising:

generating, via a computer processor, an electronic discovery case, wherein the electronic discovery case is a matter in which electronic data is sought, located, collected and searched for a purpose of using the electronic data as evidence in one of a legal proceeding, an audit, a regulatory investigation or a forensic investigation;

linking, via a computer processor, a custodian profile of a custodian to the electronic discovery case, wherein linking is configured to associate custodian data stored in the custodian profile with case data stored in an electronic discovery case-specific file and wherein the custodian profile includes one or more Internet Protocol (IP) addresses, each of which is associated with a network computing device that have been identified as personal network storage locations associated with the custodian; and

in response to linking the custodian profile to the electronic discovery case, automatically collecting, via a computer network, electronic data associated with the custodian by;

accessing the customer profile to determine the one or more IP addresses, and

initiating deployment and automatic installation of a local collection tool at each of the network computing devices associated with one of the IP addresses, wherein the local collection tool is configured to (1) generate, at each of the network computing devices, a snapshot of data stored locally at the network computing device, (2) store the snapshot in a storage area on the network computing device, and (3) communicate copies of electronic files from the snapshot to a collection device.

2. The method of claim 1, wherein generating the electronic discovery case further comprises storing, in computer memory, the electronic discovery case in a first network location and linking the custodian profile further comprises linking the custodian profile of the custodian, which is stored in a second network location, to the electronic discovery case.

3. The method of claim 1, further comprising storing, in computer memory, a coded reference to the collected electronic data in an electronic discovery case-specific file.

4. The method of claim 1, wherein collecting electronic data further comprises accessing a shared network storage area associated with the custodian and copying electronic files residing on the shared network storage area that are associated with the custodian.

5. The method of claim 1, wherein collecting electronic data further comprises accessing an email exchange server associated with the custodian and copying electronic communication residing on the email exchange server.

6. The method of claim 1, wherein collecting electronic data further comprises storing the copies of the electronic files in a network storage area in association with a barcode.

7. The method of claim 1, further comprising:

generating, via a computer processor, one or more search terms to apply to the electronic data; and

storing, in computer memory, the search terms in the electronic discovery case-specific file.

8. The method of claim 1, further comprising:

generating, via a computer processor, a preservation notice; and

communicating, via a computer network, the preservation notice to the custodian.

9. The method of claim 8, further comprising generating, via a computer processor, a reminder notice related to preservation of data and communicating, via computer network, the reminder notice to the custodian.

10. The method of claim 9, further comprising:

monitoring, via a computing network, a status of the custodian;

determining, via a computer processor, a status change for the custodian; and

changing, via a computer processor, in the custodian profile a collection status for the custodian based on the status change.

11. A computer program product for conducting electronic discovery in an enterprise environment, the computer program product comprising a non-transitory computer-readable medium having computer-readable program instructions stored therein, wherein said computer-readable program instructions comprise:

first instructions configured for generating an electronic discovery case, wherein the electronic discovery case is a matter in which electronic data is sought, located, collected and searched for a purpose of using the electronic data as evidence in one of a legal proceeding, an audit, a regulatory investigation or a forensic investigation;

second instructions configured for linking a custodian profile of a custodian to the electronic discovery case, wherein linking is configured to associate custodian data stored in the custodian profile with case data stored in an electronic discovery case-specific file and wherein the custodian profile includes one or more Internet Protocol (IP) addresses, each of which is associated with a network computing device that have been identified as personal network storage locations associated with the custodian; and

third instructions configured for in response to linking the custodian profile to the electronic discovery case, automatically collecting, via a computer network, electronic data associated with the custodian by;

accessing the customer profile to determine the one or more IP addresses, and initiating deployment and automatic installation of a local collection tool at each of the network computing devices associated with one of the IP addresses, wherein the local collection tool is configured to (1) generate, at each of the network computing devices, a snapshot of data stored locally at the network computing device, (2) store the snapshot in a storage area on the network computing device, and (3) communicate copies of electronic files from the snapshot to a collection device.

12. The computer program product of claim 11, further comprising fourth instructions configured for storing in the electronic discovery case a coded reference to the collected electronic files.

13. The computer program product of claim 11, wherein the third instructions are further configured to access a network storage area associated with the custodian and an email exchange server associated the custodian and copy electronic files residing on the network storage area and electronic communication residing on the email exchange server.

14. The computer program product of claim 11, further comprising fourth instructions configured for generating one or more search terms to apply to the electronic data and sixth instructions configured for storing the search terms in the electronic discovery case-specific file.

15. The computer program product of claim 11, further comprising fourth instructions configured for monitoring, via the computing network, a status of the custodian, fifth instructions configured for determining a status change for the custodian and sixth instructions for changing in the custodian profile a collection status for the custodian based on the status change.