Persistent servicing agent
First Claim
1. A persistent servicing agent disposed in an electronic device connected to a network to a remote server, to enable, support and/or provide at least one service with respect to the electronic device, comprising:
- a driver agent concealed electronically in a normally user inaccessible location in the electronic device, wherein the driver agent is configured to be persistent against external tampering, including self-healing in the event of tampering, wherein the driver agent comprises at least one of a partial driver agent or a full function driver agent, wherein the full function driver agent is configured to communicate with the network in providing the service, wherein the partial driver agent is configured with a reduced set of functions compared to the full function driver agent, and to determine whether a full function driver agent is available in the electronic device, and wherein the partial driver agent is further configured to retrieve over the network a copy of the full function driver agent if it is determined to be not available in the electronic device; and
a run module configured to automatically initiate operation of the driver agent without user initiation or user intervention.
2 Assignments
0 Petitions
Accused Products
Abstract
A tamper resistant software Agent for enabling, supporting and/or providing various services (e.g., tracking assets; data delete and updating software) comprises multiple functional modules, including a loader module (CLM) that loads and gains control during POST, independent of the OS, an Adaptive Installer Module (AIM), and a Communications Driver Agent (CDA). Once control is handed to the CLM, it loads the AIM, which in turn locates, validates, decompresses and adapts the CDA for the detected OS environment. The CDA exists in two forms, a mini CDA that determines whether a full or current CDA is located somewhere on the device, and if not, to load the full-function CDA from a network; and a full-function CDA that is responsible for all communications between the device and the monitoring server. In another aspect, the servicing functions that the Agent performs can be controlled by a remote server, by combining generic sub-function calls available in the Agent. This programmable capability of the Agent allow its functionality to be extended based on server-driven commands.
43 Citations
18 Claims
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1. A persistent servicing agent disposed in an electronic device connected to a network to a remote server, to enable, support and/or provide at least one service with respect to the electronic device, comprising:
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a driver agent concealed electronically in a normally user inaccessible location in the electronic device, wherein the driver agent is configured to be persistent against external tampering, including self-healing in the event of tampering, wherein the driver agent comprises at least one of a partial driver agent or a full function driver agent, wherein the full function driver agent is configured to communicate with the network in providing the service, wherein the partial driver agent is configured with a reduced set of functions compared to the full function driver agent, and to determine whether a full function driver agent is available in the electronic device, and wherein the partial driver agent is further configured to retrieve over the network a copy of the full function driver agent if it is determined to be not available in the electronic device; and a run module configured to automatically initiate operation of the driver agent without user initiation or user intervention. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method of enabling, supporting and/or providing a service in an electronic device, comprising:
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concealing a driver agent electronically in a normally user inaccessible location in the electronic device, wherein the driver agent is configured to be persistent against external tampering, including self-healing in the event of tampering, wherein the driver agent comprises at least one of a partial driver agent or a full function driver agent, wherein the full function driver agent is configured to communicate with the network in providing the service, wherein the partial driver agent is configured with a reduced set of functions compared to the full function driver agent, and to determine whether a full function driver agent is available in the electronic device, and wherein the partial driver agent is further configured to retrieve over the network a copy of the full function driver agent if it is determined to be not available in the electronic device; providing a run module configured to automatically initiate operation of the driver agent without user initiation or user intervention; and operatively connecting the driver agent to a network to communicate with a remote server, to receive instructions relating to the service. - View Dependent Claims (16)
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17. A persistent servicing agent disposed in an electronic device connected to a network to a remote server, to enable, support and/or provide at least one service with respect to the electronic device, comprising:
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a driver agent concealed electronically in a normally user inaccessible location in the electronic device, wherein the driver agent is configured to be persistent against external tampering, including self-healing in the event of tampering, wherein the driver agent comprises at least one of a partial driver agent or a full function driver agent, wherein the full function driver agent is configured to communicate with the network in providing the service, wherein the partial driver agent is configured with a reduced set of functions compared to the full function driver agent, and to determine whether a full function driver agent is available in the electronic device, and wherein the partial driver agent is further configured to retrieve over the network a copy of the full function driver agent if it is determined to be not available in the electronic device; and a loader module configured to automatically initiate operation of the driver agent without user initiation or user intervention. - View Dependent Claims (18)
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Specification